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IT & Programming > Web Programming

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The client has made the following changes to the job.


Job awarded.

Jan 21, 2011

Job Description

  |  Change History >>


  • Posted: Thu, Jan 06, 2011
  • Time Left: Closed
  • Location: Anywhere
  • Client prefers freelancers from:

    You are still able to submit a proposal for this job.

    The client prefers freelancers from
    a different location.

    You're still able to submit a proposal for this job, regardless of your location.
  • Start: Immediately
  • Budget: $500 - $1,000
  • Fixed Price Job
  • Elance Escrow Protection
  • W9 Not Required
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I currently use liberum opensource helpdesk (demo:  [obscured]  /demo/logon.asp). There are a few additional features I would like added.

I. Input hours
a. Date
b. Location
c. customer
d. Desciprtion of work
e. Miles traveled
f. Billable hours
g. Associate with tickets (create new)
h. Submit for approval
II. Hours/Material Approval
a. Supervisor
b. Accountant
III. Add material and expenses
a. Material/expense cost (cost, shipping, taxes)
b. Material billable
c. Payment version (company card, personal for reimbursement)
d. Associate with ticket
IV. Add hours/material to tickets
a. Two sections
b. Add hours to ticket (similar to comments section)
V. Project Management
a. Ticket type (ticket/project)
b. Project fields (estimated hours, material estimates, estimate type (fixed, t&m)
VI. Account Management/CRM
a. Account data management (office information, configuration, notes)
VII. Accountant reports
VIII. Supervisor reports
IX. Email alerts
a. Tickets past due

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Desired Skills
Job ID: 22517935
Avg $ | High $ | Low $ — Show Pricing
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Proposal SEALED
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