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The client has made the following changes to the job.
Client prefers freelancers from:
You are still able to submit a proposal for this job.
The client prefers freelancers from
a different location.
I currently use liberum opensource helpdesk (demo: [obscured] /demo/logon.asp). There are a few additional features I would like added.
I. Input hours
d. Desciprtion of work
e. Miles traveled
f. Billable hours
g. Associate with tickets (create new)
h. Submit for approval
II. Hours/Material Approval
III. Add material and expenses
a. Material/expense cost (cost, shipping, taxes)
b. Material billable
c. Payment version (company card, personal for reimbursement)
d. Associate with ticket
IV. Add hours/material to tickets
a. Two sections
b. Add hours to ticket (similar to comments section)
V. Project Management
a. Ticket type (ticket/project)
b. Project fields (estimated hours, material estimates, estimate type (fixed, t&m)
VI. Account Management/CRM
a. Account data management (office information, configuration, notes)
VII. Accountant reports
VIII. Supervisor reports
IX. Email alerts
a. Tickets past due
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