176985602337900

Find freelancers. Lose those costly delays.

With 1.7 million freelancers, we'll match you with the perfect talent.

or, Register with Elance »

Online helpdesk updates
Sign in to Add to Watch List

IT & Programming > Web Programming

View Change History

The client has made the following changes to the job.

Description
Date

Job awarded.

Jan 21, 2011
Close

Job Description

  |  Change History >>

Updated

Close
  • Posted: Thu, Jan 06, 2011
  • Time Left: Closed
  • Location: Anywhere
  • Client prefers freelancers from:
    Anywhere

    You are still able to submit a proposal for this job.

    The client prefers freelancers from
    a different location.

    You're still able to submit a proposal for this job, regardless of your location.
  • Start: Immediately
  • Budget: $500 - $1,000
  • Fixed Price Job
  • Elance Escrow Protection
  • W9 Not Required
Sign in to view client's details

I currently use liberum opensource helpdesk (demo:  [obscured]  /demo/logon.asp). There are a few additional features I would like added.

I. Input hours
a. Date
b. Location
c. customer
d. Desciprtion of work
e. Miles traveled
f. Billable hours
g. Associate with tickets (create new)
h. Submit for approval
II. Hours/Material Approval
a. Supervisor
b. Accountant
III. Add material and expenses
a. Material/expense cost (cost, shipping, taxes)
b. Material billable
c. Payment version (company card, personal for reimbursement)
d. Associate with ticket
IV. Add hours/material to tickets
a. Two sections
b. Add hours to ticket (similar to comments section)
V. Project Management
a. Ticket type (ticket/project)
b. Project fields (estimated hours, material estimates, estimate type (fixed, t&m)
VI. Account Management/CRM
a. Account data management (office information, configuration, notes)
VII. Accountant reports
VIII. Supervisor reports
IX. Email alerts
a. Tickets past due
b....

Sign in or Register to see more

Desired Skills
CSS, ASP
Job ID: 22517935
Proposals
Avg $ | High $ | Low $ — Show Pricing
  • Submit Date (Latest)

Abnova      
One or more team members at  are verified.  Learn More
 India  |  
Winner
A team of dedicated SW personnel Providing the best practices; technologies and cost effective solutions . Have 12 years experience in IT ,...
2
  |  
 4.8   |  Private   |  6 Jobs
Bid ID: 22686050  |  Submitted: Jan 19, 2011 21:42 ET 
Delivery
Within 1 month
$1,000.00

 United States  |  
RP Digitas is a Chicago web and technology start-up incubator by a Deloitte & Touche' alumnus with top 100% rating and $184,000 elance sales. We...
1
  |  
 5.0   |  $0 Earnings   |  1 Jobs   |  6 verified credential(s)
Bid ID: 22611507  |  Submitted: Jan 14, 2011 00:44 ET 
Proposal SEALED
Sign in to Elance and start working on jobs today.
Sign in to view more of the job details and submit a proposal. Once registered, you'll have access to thousands of jobs online or through email.
Are you ready to post a job like this one?
Post a Similar Job »