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Communication - Deals with internal and external customers at all levels via telephone and email, to ensure successful communication via actively listening and probing questions.
Problem solving - Resolves in-depth queries in a methodical manner independently and with internal and external business partners to find appropriate resolutions, efficiencies and high level of quality.
Team Player - Enjoys sharing knowledge and encouraging development of others to achieve specific team goals.
Planning and organizing - Refined planning and organizational skills that balance work, team support and ad-hoc responsibilities in a timely and professional manner.
Systems knowledge - Peoplesoft and Oracle. Experience in preparing and analyzing reporting data for management accurately and to timescales
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