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i am looking for someone to produce an interface between a pbx and salesforce.com. the pbx has a desktop component capable of launching a web page with parameters. In this case the desktop software will launch a salesforce.com url when an incoming call occurs and will pass the telephone number as parameters. the salesforce.com page should take the phone number and search the accounts, contacts and possibly cases and display the items found with a link to each item. i can provide the desired resultant display page. the work is to a) develop the salesforce.com pages and b) to define the url the the desktop software should launch. if possible, the fields searched (accounts, contacts, leads, opportunities, cases) should be configurable and there should be a way to create a list of phone numbers that do not trigger any activity (for example when an employee's spouse calls, there is no need to pop up a screen.
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