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Scope of Work
We are a hosted IP phone provider and we are looking to offer our customer a Dialer the basic concept similar to [obscured] /products/flexor-cti-outlook/ it should work using Polycom Sound Point IP API (make sure you are familiar with this software before submitting a bid or contact me for details and questions)
Fully integrated with outlook contacts and journal the same as flexor some minor adjustments to enhance productivity , it should also have presence using Polycom buddy watch to monitor (and have the ability the chat internally [not sure]) the program should have the ability to have voice mail MWI including a count of new and old messages ( this could be integrated with our web portal, or use our voice mail to email using some kind of outlook integration) we also want to modify the design of the program and screen pop, change the download and install process.
We don’t want to offer it free so some kind of license will need to be added
We also w...
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