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The client has made the following changes to the job.
Client prefers freelancers from:
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The client prefers freelancers from
a different location.
- Must have more than three years of helpdesk experience
- Must understand how to support a Windows Server 2003/2008 environment
- Must have highspeed, reliable Internet connection
- Must speak English without distracting accent; nationality, gender, creed, etc. does not matter, but clarity of speech does matter
- Must be available by phone and Internet Central and/or Eastern US time
- Must have excellent customer communication and customer service skills
- Detail oriented, strong ability to problem solve while delighting customers.
- Consistent documentation in help desk describing problem, solution, next steps
Job posting only shows 1 hour/week because that's all that will be authorized until you show that you can delight customers and solve problems. I anticipate 10-40 hours/week for a qualified technician who can delight our customers.
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