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Remote Help Desk Technician - Level II
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IT & Programming > Technical Support

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  • Posted: Mon, Oct 01, 2012
  • Time Left: Closed
  • Location: Anywhere
  • Client prefers freelancers from:
    Anywhere

    You are still able to submit a proposal for this job.

    The client prefers freelancers from
    a different location.

    You're still able to submit a proposal for this job, regardless of your location.
  • Start: Immediately
  • Hourly Rate: $10 - $15 / hr
  • Hrs/wk: 1 | Duration: 14255 hrs
  • Work View™ Payment Protection
  • W9 Not Required
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- Must have more than three years of helpdesk experience
- Must understand how to support a Windows Server 2003/2008 environment
- Must have highspeed, reliable Internet connection
- Must speak English without distracting accent; nationality, gender, creed, etc. does not matter, but clarity of speech does matter
- Must be available by phone and Internet Central and/or Eastern US time
- Must have excellent customer communication and customer service skills
- Detail oriented, strong ability to problem solve while delighting customers.
- Consistent documentation in help desk describing problem, solution, next steps

Job posting only shows 1 hour/week because that's all that will be authorized until you show that you can delight customers and solve problems. I anticipate 10-40 hours/week for a qualified technician who can delight our customers.

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