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Need on-demand IT hardware/software support. Random IT issues come up throughout the day, and someone for my 3 workers to contact for these issues would be a huge time saver for me. Examples of common issues: setting up VNC to login to Mac, multi-user access to Windows 7 and Macbook Pro, finding hosted desktop solutions, researching best SaaS based project management/CRM systems for my accounting business, figuring out random errors we get from cloud and/or desktop programs such as QuickBooks, Dropbox, Windows XP Mode, etc.
Position requires the highest level of professionalism and ethical consideration for my industry. Appropriate contracts will need to be signed and a background check. Provider MUST be located in the US, and certifications are a plus along with references (if elance doesn't offer extraordinary recommendations). Background in the legal or accounting industry is a huge plus!
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