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COTS is an acronym that stands for "Commercial-Off-The-Shelf" and usually refers to software. These are products like SAP, Oracle, JD Edwards, Salesforce, etc. When purchased, the software is complete, but then requires the buying organization to configure it for its own use.
I am looking for some verifiable research on the trending of COTS over the past 20-30 years, but have not been able to find it through simple web searches.
I need information on the how the COTS industry has grown over the past 20-30 years and would like not only a holistic view of this type of software, but would like to see trends of at least 3 companies and their products (eg SAP, Oracle, Salesforce). Length should be approximately 2 pages of material and sources on a 3rd page.
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