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We have been using Salesforce since Aug 2011, but have never done much with it other than using basic Pro features. We have about 30 licenses of Pro with workflow and API, but we get very little value out of the cost of the licenses.
We finally know enough to be able to define what we want to achieve, and we need a salesforce developer to work with us either part time or full time, to help us implement salesforce fully, from the ground up.
Our primary interest is workflow workflow workflow. We currently use Kayako for our helpdesk and would like to consider switching to Desk.com for Salesforce integration.
We just hired a new web development company to handle that piece, and we now need to hire a Salesforce developer to consult and implement a salesforce solution. We would like to get started ASAP.
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