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The client has made the following changes to the job.
Bidding period ended early.
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The client prefers freelancers from
a different location.
We are seeking a competent person with extensive knowledge of Sales Force to implement the it into our existing framework
Namely development of a 2-way API in order to exchange object information with Salesforce.
Split up into Salesforce
All data from our DB will be pushed in to salesforce via a cron . This information, some information will sync back to the DB
VOIP telephony system to be integrated and log calls. When a contact calls, their number is looked up with the system, and will bring up their details.
Setting up of salesforce objects and relationships:
Pushing information through to salesforce:
Setting up basic workflows:
Set up salesforce reports:
2 way sync between database
Camrivox CTI will be required for telephony
Case commenting / replying: salesforce plugin,
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