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a different location.
We run several business networking groups and use Salesforce (Enterprise Edition) to record all activity of both members and visitors.
Our Salesforce is configured whereby there is a separate account for each networking group (we call them Forums) ... so Account = Forum and each Forum member is a contact record related to the Account/Forum. However, we use a Web-to-Case form to receive requests to VISIT a Forum and visitors can be either new contacts (previously unknown to us) or existing contacts. All visitor CASE records are assigned to a default global "Visitor Account" and the associated contact record will either belong to this account or could belong to another Account/Forum if the visitor is a member of one Forum requesting to visit a different Forum.
Being that a contact record can only belong to one Account/Forum and this will never be the Account/Forum being visited (new visitors belong to the default global account and existing members will belo...
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