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I am looking for a person to help with the integration with salesforce.com. I want to have pjone calls logged as leads and cases for customer service. I plan to have chat, email, web forms and phones (manually entered for now) Please let me know your level of comfort with the follow items.
-integrating external databases I have 3 websites that i want to bring in all the contact, shipping and order information. These are custom built web sites. They are mysql databases.
- I want to add web-lead forms to all 3 websites with custom fields
- I want to add web to case forms to all 3 web sites with custom fields
I want to have 3 case queues one for each website
I want to have 3 lead queues one for each website
I would like to have someone available to work next week on this if you are comfortable with the information above let me know
I plan to integrate bold chat,
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