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Scalable Philippino Customer Service
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Admin Support > Customer Service

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Job Description

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  • Posted: Sun, Mar 17, 2013
  • Time Left: Closed
  • Location: Philippines
  • Client prefers freelancers from:
    Philippines

    You are still able to submit a proposal for this job.

    The client prefers freelancers from
    a different location.

    You're still able to submit a proposal for this job, regardless of your location.
  • Start: Immediately
  • Hourly Rate: Not Sure
  • Hrs/wk: Not Sure | Duration: Not Sure
  • Work View™ Payment Protection
  • U.S. freelancers must have W9
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We are a subscription based online education website in need of a scalable English customer service solution.

Respond to customer service inquiries via email using a customer service software such as Zendesk. (No phone support or live chat necessary).

We are very interested in companies that can start small but quickly add agents to meet increased traffic demands.

Job Description:
We're looking for a Customer Service Agency.

Your responsibilities:

- Respond to customer inquiries via email in an efficient and effective manner
- Evaluate, trouble-shoot and follow-up on customer issues
- Maintain regular and consistent attendance and punctuality

Your qualifications:

- Excellent written communication skills in English, including proper spelling and grammar
- Knowledge of Microsoft Word and Excel as well as of the Internet
- Excellent organizational skills and the ability to manage multiple priorities
- A complete Elance profile
- References or an established reputation on Ela...

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Desired Skills
Customer Service, Helpdesk
Job ID: 39157723
Proposals
Hourly Rate: Avg $ | High $ | Low $ — Show Pricing
  • Submit Date (Latest)

 Philippines  |  
We provide consulting solutions to any type of organization that has a need for project-based set-up in all areas of development from initiation to...
1
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 0.0   |  Private   |  1 Jobs
Bid ID: 39716801  |  Submitted: Apr 1, 2013 01:30 ET 
Proposal SEALED

Cion Melanie M.      
Cion Melanie M.'s identity has been verified.  Learn More
 Philippines  |  
I worked from a BPO company as Senior Technical chat support / Account specialist for a well-known US based account, Cable/Internet/Phone services...
2
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 0.0   |  Private   |  0 Jobs
Bid ID: 39654947  |  Submitted: Mar 29, 2013 15:56 ET 
Proposal SEALED

 Philippines  |  
For 7 years, I have extremely developed competitive skills in customer service, fraud detection/prevention/investigation/recovery, training,...
4
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 4.1   |  $464 Earnings   |  3 Jobs
Bid ID: 39454672  |  Submitted: Mar 25, 2013 03:08 ET 
Proposal SEALED

Gyan Deang      
Gyan Deang's identity has been verified.  Learn More
 Philippines  |  
Let's maximize your profit by efficiently minimizing your expenses through my cost-effective service. Contact me and be satisfied. I believe that...
3
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 0.0   |  Private   |  5 Jobs
Bid ID: 39424557  |  Submitted: Mar 24, 2013 04:04 ET 
Proposal SEALED

 United States  |  
- Gained 8+ years of management experience focused on project and operations management. - Gained 1+ year experience in the business procurement...
1
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 0.0   |  $0 Earnings   |  0 Jobs
Bid ID: 39396290  |  Submitted: Mar 23, 2013 02:50 ET 
Proposal SEALED

 Philippines  |  
Balmic Solutions brings 15 years of international work experience with top US and Japanese MNCs (Pentax, HP, Dell Computers, Cura Software...
1
  |  
 0.0   |  $0 Earnings   |  0 Jobs
Bid ID: 39384233  |  Submitted: Mar 22, 2013 16:22 ET 
Proposal SEALED

Beverly Rafanan      
Beverly Rafanan's identity has been verified.  Learn More
 Philippines  |  
As a Home based contractor I am an admin professional with vast knowledge in email handling, all kinds of data entry, personal assistance (US Based...
2
  |  
 0.0   |  Private   |  0 Jobs
Bid ID: 39339216  |  Submitted: Mar 21, 2013 15:07 ET 
Proposal SEALED

 Philippines  |  
My goal is to obtain a position that would best fit my qualification and develop further my talents and skills for continuous career improvement. I...
1
  |  
 0.0   |  $0 Earnings   |  1 Jobs
Bid ID: 39292746  |  Submitted: Mar 20, 2013 15:51 ET 
Proposal SEALED

 Philippines  |  
1
  |  
 0.0   |  $0 Earnings   |  0 Jobs
Bid ID: 39281927  |  Submitted: Mar 20, 2013 12:01 ET 
Proposal SEALED

Three Gals And A Geek      
One or more team members at  are verified.  Learn More
 United States  |  
Three Gals and a Geek is a team of dedicated office professionals that can meet your administrative needs.
6
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 5.0   |  $2,471 Earnings   |  9 Jobs
Bid ID: 39272647  |  Submitted: Mar 20, 2013 08:29 ET 
Proposal SEALED

 Philippines  |  
A BPO with a heart and passion. Dedicated to exceed expectations of clients.
1
  |  
 0.0   |  $0 Earnings   |  0 Jobs
Bid ID: 39232043  |  Submitted: Mar 19, 2013 11:19 ET 
Proposal SEALED

Aline Cherise Maquera      
Aline Cherise Maquera's identity has been verified.  Learn More
 Philippines  |  
Registered Nurse by profession way back 2007. Customer Service Associate since 2009, worked for various U.S. based companies like Medco Pharmacy...
2
  |  
 0.0   |  Private   |  0 Jobs
Bid ID: 39231001  |  Submitted: Mar 19, 2013 10:50 ET 
Proposal SEALED
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