The client has made the following changes to the job.
Client prefers freelancers from:
You are still able to submit a proposal for this job.
The client prefers freelancers from
a different location.
We are a subscription based online education website in need of a scalable English customer service solution.
Respond to customer service inquiries via email using a customer service software such as Zendesk. (No phone support or live chat necessary).
We are very interested in companies that can start small but quickly add agents to meet increased traffic demands.
We're looking for a Customer Service Agency.
- Respond to customer inquiries via email in an efficient and effective manner
- Evaluate, trouble-shoot and follow-up on customer issues
- Maintain regular and consistent attendance and punctuality
- Excellent written communication skills in English, including proper spelling and grammar
- Knowledge of Microsoft Word and Excel as well as of the Internet
- Excellent organizational skills and the ability to manage multiple priorities
- A complete Elance profile
- References or an established reputation on Ela...
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