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We are a small company selling IT services based on an in-house product we develop. There are a dozen of developers, 5-6 account managers, 5-6 support technicians, CEO, COO, a PA/accountant, and a few external consultants here. We have got plenty of small customers and are trying to get rid of most of them and get really big ones instead.
At the moment we need to start moving towards an ISO 27011 audit as this is what our prospective customers want to see. We clearly understand that this is quite a long way but at the moment we just need to start with something we can show to those customers. So we need a contractor that will develop Security policy (phase 1) and then Security and ITIL procedures (phase 2) as shown below.
While these procedures will definitely have to be adjusted according to our specifics, we are quite flexible and can and actually are willing to adjust our internal business processes according to best practices. In other words, our business process can and need ...
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