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We are a small sales and marketing company and are using the SugarCRM Community Edition. ( [obscured] /crm/products/editions.html)
We paid a local programmer to get us set up and functional which he did but now we need a SugarCRM expert who can take us to the next level and improve the overall functionality and use of SugarCRM for us.
Our current SugarCRM uses:
1. Allows us to see and manage our basic customer and lead data fields
2. Set up to manage basic support activities like "tasks"
3. We have 2 custom and simple software programs which read and write data to and and from our CRM from an SQL database.
4. Import and export of data to manage various reporting needs, client data uses, etc.
Desired Improvements (including but potentially not limited to):
1. Overall help understand what capabilities SugarCRM has available to improve our business and make things easier for us.
2. Overall advances in automation and organization and systems
3. Improved layout and organization of c...
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