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Create the necessary customization package to enable automatic phone number formatting in SugarCRM OnDemand.
This utility will allow a special user defined format type to be applied to any field. By declaring field type = phone, this validation and presentation process will occur.
Phone numbers must be visually presented in Detail, Edit and List views of Accounts, Contacts and Cases in a format as "(xxx)yyy-zzzz Ext. 12345"
Where xxx = AreaCode; yyy = exchange and zzzz = tele numbers.
The portion where "Ext. xxxxx" is only shown when an extension has been entered. Extensions will be entered as the 11th-15th digit by users. If no Extension is entered during input, then the format will be "(xxx)yyy-zzzz"
For example if a user enters: 8055551234x56789
Then the resulting displayed format is "(805)555-1234 Ext. 56789" On both the Detail, Edit and List views in SugarCRM.
NOTE: The stored format must be normalized to be dialed by an autodialing system. For example the number...
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