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About the company
We are customer service call center with headquarters in California, US and San Jose, Costa Rica. We have been operating independently since 2007 and have successfully contracted remotely for the past 16 months. We are looking for someone to handle customer service duties for an European Campaign regarding cosmetic and digestive aid goods.
We are looking for a contractor who:
1. Is available Monday through Friday, for approximately 5-8 hours per day 9am-5pm ECT.
2. Has worked in a customer service setting or a similar customer-satisfaction job.
3. Has a solid command of the Swedish language.
- Respond to customer inquiries via chat, email and telephone in an efficient and effective manner
- Evaluate, trouble-shoot and follow-up on customer issues
- Maintain regular and consistent attendance and punctuality
- Excellent verbal and written communication skills in English, including proper spellin...
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