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We are seeking a full time remote technical support and systems administrator to assist with providing IT support to small business clients.
You would monitor, troubleshoot and resolve client support issues through our support ticket system. You would be responsible for addressing a wide range of issues relating to applications, desktop, network, server, Email, vpn, printers and more.
You would monitor the anti-virus system to ensure they are properly installed upon all devices and that updates are appropriately applied. Familiarity with ESET preferred.
You would monitor the data backup systems to ensure they are properly installed upon all devices and confirming that data backups are running smoothly with each system. Data backup systems: BackupPC and CrashPlan.
You would review our network monitoring system for alerts and respond appropriately to address an technical issues. We prefer that you have experience with Zabbix.
You would assist in the building and administrat...
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