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I.T. Service Desk Dispatcher
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IT & Programming > Technical Support

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The client has made the following changes to the job.

Description
Date

Job awarded.

Nov 20, 2012

Job awarded.

Nov 11, 2012
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Job Description

  |  Change History >>

Updated

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  • Posted: Thu, Nov 01, 2012
  • Time Left: Closed
  • Location: Anywhere
  • Client prefers freelancers from:
    Anywhere

    You are still able to submit a proposal for this job.

    The client prefers freelancers from
    a different location.

    You're still able to submit a proposal for this job, regardless of your location.
  • Start: Immediately
  • Hourly Rate: Not Sure
  • Hrs/wk: 10 | Duration: 3-4 weeks
  • Work View™ Payment Protection
  • U.S. freelancers must have W9
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Company Overview:
LIBERTASMD is a leading IT Solutions provider that provides cutting edge solutions to our clients in the areas of full Healthcare IT outsourcing, professional services, hosting, and customized application development.

Job Description:
LIBERTASMD is seeking a Service Desk Dispatcher who is responsible for attaining maximum utilization of internal and field technical resources through daily dispatch of service requests.
Essential Duties and Responsibilities:
Act as the single point of contact to the customer for all types of service requests
Coordination of all IT support groups to ensure maximum utilization of billable resources
Pre-process service requests as they arrive through telephone, email, manual entry, or direct customer input
Schedule internal and field technical resources
Monitor resource schedules to ensure prompt time entry on service requests
Communication with customers as required: keeping them informed of incident progress, notifyin...

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Job ID: 34859361
 
Proposals
Hourly Rate: Avg $ | High $ | Low $ — Show Pricing
  • Submit Date (Latest)

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Oleksii Gerasymovych's identity has been verified.  Learn More
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MCTS: Windows Server 2008 R2 Virtualization MCTS: Windows Server 2008 R2 Active Directory MCITP: Windows 7 MCP: Managion and Maintaining Windows...
2
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Bid ID: 35087068  |  Submitted: Nov 9, 2012 20:37 ET 
Proposal SEALED

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Bid ID: 35054213  |  Submitted: Nov 8, 2012 15:49 ET 
Proposal SEALED

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expert with strong knowledge of: - AZURE - Office 365 - intune, - SharePoint Online - Systems, network, and database administration -...
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Bid ID: 34963519  |  Submitted: Nov 5, 2012 23:25 ET 
Proposal SEALED

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Winner
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Proposal SEALED

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Proposal SEALED

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ALLAN WAMAE's identity has been verified.  Learn More
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A dynamic and experienced IT professional with over 4 years of quality work experience. My expertise in Systems, Network Management and...
2
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Proposal SEALED
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