With 1.7 million freelancers, we'll match you with the perfect talent.
The client has made the following changes to the job.
Client prefers freelancers from:
You are still able to submit a proposal for this job.
The client prefers freelancers from
a different location.
We have a primary tech support company that is local and working great for us. However, we would like to find another reliable tech support company that would work remotely, in particular for:
- Issues that need to be resolved evenings or weekends, since our current tech support do not work after 5pm Central time and do not work weekends.
- Routine maintenance issues that are *specific* to our business and would follow written and/or video protocols we have.
i.e. install and configure applications, settings, shortcuts on 10 machines x 2 users per machine
I.e. "optimize onenote cache file" which needs to occur i.e. on a friday or saturday, with interaction every 5-10 hours on 10 different desktop machines.
- Last minute small issues that come up-- "breakfix" type work that they may not be able to resolve quickly enough or cost-effectively.
- Possibly substitution for existing tech support if we can find a different solution that is more cost-eff...
Sign in or Register to see more