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TECHNICAL SUPPORT/CUSTOMER SERVICE
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IT & Programming > Technical Support

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Job Description

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  • Posted: Fri, Oct 19, 2012
  • Time Left: Closed
  • Location: Anywhere
  • Client prefers freelancers from:
    Anywhere

    You are still able to submit a proposal for this job.

    The client prefers freelancers from
    a different location.

    You're still able to submit a proposal for this job, regardless of your location.
  • Start: Immediately
  • Hourly Rate: Not Sure
  • Hrs/wk: 40 | Duration: 14255 hrs
  • Work View™ Payment Protection
  • W9 Not Required
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JOB DESCRIPTION
We're looking for a Technical Support/Customer Service Agent with Technical Skills, Virtual Assistant, Phone, Email, Chat Support, Data Encoding, Data Mining, Windows and MAC OS, Networking, LAN, WAN, TCP-IP, MSOffice experience. A solid understanding of Windows operating systems is required, active directory, policy administration, networks and Windows server administration is a bonus but not required.

RESPONSIBILITIES
Evaluate, trouble-shoot and follow-up on customer questions and issues, nearly 100% of issues will be resolved on the phone while using remote computer access such as TeamViewer, LogMeIn, or ScreenConnect - Respond to customer inquiries via chat, email and telephone in an efficient and effective manner. Maintain regular and consistent availability, response, and reliability. You may assist in the building and deployment of windows servers to be discussed. You would monitor, troubleshoot and resolve client support issues through our new support ti...

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Job ID: 34499440
Proposals
Hourly Rate: Avg $ | High $ | Low $ — Show Pricing
  • Submit Date (Latest)

 India  |  
Expert in technical support related to computers software issues or hardware issues.
Skills: I am ...
1
  |  
 0.0   |  $0 Earnings   |  0 Jobs
Bid ID: 36116698  |  Submitted: Dec 17, 2012 17:20 ET 
Proposal SEALED

Marcus A.      
Marcus A.'s identity has been verified.  Learn More
 United States  |  
I am an expert in troubleshooting and resolving issues with Laptops, Desktops, POS, Servers & Printers. I have configured and installed Adtran &...
1
  |  
 0.0   |  Private   |  0 Jobs
Bid ID: 36087010  |  Submitted: Dec 16, 2012 20:22 ET 
Proposal SEALED

 Philippines  |  
A Technical Support/Customer Service Specialist (Tier III IT, Excellent Customer Satisfaction)
4
  |  
 3.3   |  $105 Earnings   |  2 Jobs
Bid ID: 36071896  |  Submitted: Dec 16, 2012 00:00 ET 
Proposal SEALED

 Philippines  |  
QUALIFICATIONS: •Skills in maintaining and troubleshooting computers while knowledgeable about the internal workings of computers and...
1
  |  
 0.0   |  $0 Earnings   |  0 Jobs
Bid ID: 36049440  |  Submitted: Dec 14, 2012 18:57 ET 
Proposal SEALED

 Australia  |  
We are a software development and custom web application service provider operating from India and Australia. We aim to deliver innovative...
1
  |  
 4.8   |  Private   |  0 Jobs
Bid ID: 35939461  |  Submitted: Dec 11, 2012 09:38 ET 
Proposal SEALED

 India  |  
System administrator having 5+ years experience in windows server and system administration(from installation to maintenance),Internet security and...
1
  |  
 0.0   |  $0 Earnings   |  0 Jobs
Bid ID: 35899275  |  Submitted: Dec 10, 2012 07:10 ET 
Proposal SEALED

 United States  |  
I'm a systems engineer and IT consultant working out of West Virginia. I hold a CCNA and am working on obtaining a CCNP. I have experience...
1
  |  
 0.0   |  $0 Earnings   |  0 Jobs
Bid ID: 35509218  |  Submitted: Nov 26, 2012 09:42 ET 
Proposal SEALED

 India  |  
I am looking to apply the skills I've learned in an office environment, and start working from home . I have a total of 2 years experience in...
1
  |  
 0.0   |  $0 Earnings   |  0 Jobs
Bid ID: 35435946  |  Submitted: Nov 23, 2012 02:07 ET 
Proposal SEALED

 Canada  |  
I have over ten years experience in the IT field specializing in all things related to the Internet.
2
  |  
 0.0   |  $0 Earnings   |  0 Jobs
Bid ID: 35403256  |  Submitted: Nov 21, 2012 18:31 ET 
Proposal SEALED

Syed Mohtashim Ali R.      
Syed Mohtashim Ali R.'s identity has been verified.  Learn More
 Pakistan  |  
Linux servers configuration, web designing and development, video presentations and non-linear editing.
1
  |  
 0.0   |  $0 Earnings   |  0 Jobs
Bid ID: 35385039  |  Submitted: Nov 21, 2012 06:11 ET 
Proposal SEALED

We are a team with domain expertise and veteran of multiple industries.Having versatile skilled and dedicated workforce,which is managed by an...
1
  |  
 0.0   |  $0 Earnings   |  0 Jobs
Bid ID: 35218233  |  Submitted: Nov 15, 2012 05:04 ET 
Proposal SEALED

Matthew L.      
Matthew L.'s identity has been verified.  Learn More
 Taiwan  |  
I am a seasoned technology professional with over 10 years of experience in the IT field. I have a diverse skill set with an in-depth understanding...
3
  |  
 0.0   |  Private   |  0 Jobs
Bid ID: 35184353  |  Submitted: Nov 14, 2012 01:09 ET 
Proposal SEALED
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