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Technical Support Representative for Coreflex Software
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IT & Programming > Software Application

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Job Description

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  • Posted: Wed, Aug 08, 2012
  • Time Left: Closed
  • Location: Anywhere
  • Client prefers freelancers from:
    Anywhere

    You are still able to submit a proposal for this job.

    The client prefers freelancers from
    a different location.

    You're still able to submit a proposal for this job, regardless of your location.
  • Start: Immediately
  • Hourly Rate: Less than $10 / hr
  • Hrs/wk: 20 | Duration: 4-6 months
  • Work View™ Payment Protection
  • W9 Not Required
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Position: Customer Support Representative

Product: Coreflex Warehouse Management and Inventory Control Software

Hours: Start 4 hours per day with intent to become 8 hours per day.
Monday thru Friday (1:00 PM – 5:00 PM eastern)

Technologies Used:
Windows Platforms
Networks (setting up shares, etc)
Microsoft SQL Server (will train)
Camtasia Studio (will train)
Dreamweaver (will train)

Responsibilities Include:

1. Responding to technical support requests by phone, e-mail and web site requests.

2. Taking support calls, recording them in Act contact manager and setting up follow up actions based on established rules.

3. Assisting customers with operating Coreflex™ Inventory Control Software including but no limited to:

3.1. Installation (including file manipulation)

3.2. Setup

3.3. Training and Answering usability questions.

3.4. Walking customers through using the software over remote connections.

...

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Desired Skills
.NET Framework, Java, PHP
Job ID: 32582650
Proposals
Hourly Rate: Avg $ | High $ | Low $ — Show Pricing
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