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Technical Support Specialist
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IT & Programming > Technical Support

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  • Posted: Tue, Feb 05, 2013
  • Time Left: Closed
  • Location: Anywhere
  • Client prefers freelancers from:
    Anywhere

    You are still able to submit a proposal for this job.

    The client prefers freelancers from
    a different location.

    You're still able to submit a proposal for this job, regardless of your location.
  • Start: Immediately
  • Hourly Rate: $30 - $40 / hr
  • Hrs/wk: 40 | Duration: 7-9 months
  • Work View™ Payment Protection
  • U.S. freelancers must have W9
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Position Name: Support Specialist / System Engineer
Location: Chandler, AZ
Duration: 6+months

Description:
Mid to senior level application support and server set up.

Project Description:
2nd Level Support, 3rd Level support and the Service Component Enhancements for the Source Code Management with Git/Gerrit/Gitweb/TeamForge applications.

Daily Responsibilities:

Deliver technical support to SW development teams: resolving incidents reported by internal customers or provisioning services (migrating git repos, git/teamforge server administration). Support includes monitoring of incidents and their timely resolution.
Creation of knowledge base articles upon incident resolution
Enable / Maintain Git repo mirroring
Introduce service component enhancements in conjunction with Git Product Owner such as:
Design and maintain Git/Gerrit hooks o Develop scripts to automate administration tasks Optimize TeamF...

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Job ID: 37559308
Proposals
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