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- Creating help systems (CHM and web help) for various BQE software products including BillQuick, BillQuick HR and Web Suite.
- Making user manuals, reference guides, tutorials and other documents for the company for print and as PDF documents.
- Using various graphic programs to enhance the graphics and making decisions on how the images should be taken to ease the comprehension of the text.
- Suggesting changes when the user interface is confusing or needs rewording.
- Conducting peer reviews for documents created by other technical writers.
- Investigating, reproducing, and reporting product bugs; discussing possible causes with testers and programmers.
- Reviewing technical specifications, interviewing development engineers and business development personnel to plan documentation content and focus.
- Installing and executing product as part of documenting process to ensure documentation matches software.
- Working closely with usability designer, development and QA personn...
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