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We have a product which is able to do ETL (extraction, transformation and load) between XML and relational database. We created a 22-page introduction material, which starts with a single-page nutshell introduction then three simple examples to walk the reader through the steps, then summarize on the product.
We need an experienced tester, someone who knows XML and database but nothing about our product, to pretend to be a potential customer, to read the introduction material, install the product, and follow the steps.
He needs to write down everything that springs into his mind during this process - "Don't understand this part and had to re-read from the beginning", "This part seems redundant", "Step 3 failed"...
He is then to answer a simple quiz about how well the introduction material is laid out.
We expect the whole process taking two to three hours. The whole process has been tested again and again so no drama is expected. Quite a simple process - don't be scared by the nu...
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