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I am a PhD student undertaking research in Australia and am conducting a series of interviews (in English) with various organisations. To date I have 18.5 hours of interviews (in 30 files) which need to be transcribed. All interviews are one-on-one (i.e. myself and one other), except for one which has myself and two interviewees and another where there is three interviewees.
The transcriber will be required to sign a standard university confidentiality agreement prior to me releasing the audio files.
I am required to pay for transcription myself, so cost will be an important consideration along with quality and accuracy of course. I would envisage providing 2 or 3 audio files in the first instance and them if the quality and accuracy is fine, then release the remaining files. I still have many more interviews to conduct so repeat business is likely for successful person/company.
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