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Unix Consulting firm
I need support assistance for a 24/7 4 hour response time support contract.
The setup is for 8 servers, and the support volume is not that high. A daily, weekly, and monthly incident report must be completed, based on open, in progress, and closed issues.
If you can guarantee a 4hour response time by a Unix savvy engineer, please quote for this one.
This will be an ongoing monthly arrangement.
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