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The client has made the following changes to the job.
Client prefers freelancers from:
Houston, 77067, United States
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The client prefers freelancers from
a different location.
Verify and process incoming tests and correct errors and problems before test results are reported out to the client base insuring quality and turnaround time.
Processing of forms related to various services sent by clients or collection facilities.
Processing forms and tests may require research, data entry, scanning, and manually altering information to insure accuracy.
Contacting clients and third party vendors to retrieve forms and information is required.
Documenting and following up of research and steps taken required.
Researching errors and problems that deter test results from reporting out to the clients.
Training clients and third party vendors on the correct process or procedures they should follow.
Minimum of a high school diploma. Two years of customer service experience or has knowledge of principles and processes for providing outstanding customer service. Must show a proven track record of achie...
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