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I am looking for a virtual assistant who can provide first level pre & post sales support for a software product. I am looking at about 5 hours/ week. If the person is capable and interested I can increase the hours as I have more jobs for them.
PLEASE NO COMPANIES. I am looking only for individuals!
You should have very good spoken & written English skills. Familiarity with engineering terms, software programming & documentation is a plus. You should be available from 9 am to 5 pm US Eastern Standard time (Monday to Friday). You will need to be available by phone and email during this time. Phone calls if not answered immediately should be answered in 1 hour. Email messages should be answered in 4 hours of receipt.
Telephone calls will be forwarded from our PBX to a US phone number that you provide (a Skype-In/ VOIP number in the US will do ). Forwarded calls are recognizable from their specific caller id and announcement message when pic...
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