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We are in need of a receptionist for our nationwide insurance agency. We are headquartered in Muscatine, IA, but have agents spread throughout the country. Our new receptionist will need to be able to handle answering calls from clients to agents and agents to the home office in a quick, courteous and professional manner.
*We use RingCentral as our VOIP phone system - new receptionist will need to access our system via the softphone application.
*Tech requirements - high speed internet access to provide high quality of phone calls, computer capable of handling VOIP calls and a head set.
*Receptionist will also have Microsoft BPOS to provide email and instant messaging with the staff and agents.
*Incoming calls are first automatically answered and given the choice to dial an extension directly.
*Receptionist handles calls that go to operator and therefore are ready for quick, pleasant and helpful human contact.
*Receptionist will ide...
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