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vTiger Trouble Ticket's Customization
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IT & Programming > Other IT & Programming

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The client has made the following changes to the job.

Description
Date

Job canceled.

May 7, 2010
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Job Description

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  • Posted: Tue, Apr 13, 2010
  • Time Left: Closed
  • Location: Anywhere
  • Client prefers freelancers from:
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  • Start: Immediately
  • Budget: Less than $500
  • Fixed Price Job
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  • W9 Not Required
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Were looking to implement the following changes that we need for our vTiger database.

I have attached a file with illustrations to everything mentioned below, such as:

General Changes

1. All fields in the Trouble Ticket (e.g. Fields in the “Custom Information” Box need to be movable (i.e. can move fields to other boxes) and also editable ( i.e. Ability to change labels [e.g. “Loan #” to “Loan Number:”])

2. In the Trouble Ticket there needs to be a workflow created when someone edits “Foreclosure Information” and marks either: “Resubmission,” “Sale Date” or “Hearing” and then selects a date for either of the following events, THEN there needs to be a task assigned to the group “Loss Mitigation” for the date they marked.

Further, under description should begin with the marked event (Resubmission , Sale Date or Hearing) and then the name of whom is related to the ticket (e.g. Sale Da...

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