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Web application customer support and marketing
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Admin Support > Customer Service

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Job Description

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  • Posted: Mon, Nov 15, 2010
  • Time Left: Closed
  • Location: United States
  • Client prefers freelancers from:
    United States

    You are still able to submit a proposal for this job.

    The client prefers freelancers from
    a different location.

    You're still able to submit a proposal for this job, regardless of your location.
  • Start: Immediately
  • Hourly Rate: Less than $10 / hr
  • Hrs/wk: 10 | Duration: 4-6 months
  • Work View™ Payment Protection
  • U.S. freelancers must have W9
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We are looking for an experienced person to handle certain marketing and customer support services for one of our web applications. The web application is   [obscured]  

At first, all customer communication will be via email. Specific activities include:

- Tracking customers as they begin and progress through the initial 30-day free trial, sending pre-defined emails welcoming them to FormLizard, and notifying them of various support services during their trial, such as webinars. These emails are pre-defined, although some editing may be appropriate depending upon prior communications with the customers.

- Tracking customers as they near the end-of their 30-day free trial, reminding them to activate their account.

- Tracking customers who have not activated after their 30-day free trail, encouraging them to activate, or to let us know what they thought of FormLizard.

- Writing and sending emails to customers who are asking specific questions or are have created a suppor...

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Job ID: 21924390
 
Proposals
Hourly Rate: Avg $ | High $ | Low $ — Show Pricing
  • Submit Date (Latest)

 Philippines  |  
a
1
  |  
 0.0   |  $0 Earnings   |  0 Jobs
Bid ID: 22004720  |  Submitted: Nov 22, 2010 06:58 ET 
Proposal SEALED

 India  |  
I am an individual freelance service provider working in the name of Compufreelance. I have more than 10 years of experience in office...
1
  |  
 0.0   |  $0 Earnings   |  0 Jobs
Bid ID: 22004196  |  Submitted: Nov 22, 2010 06:19 ET 
Proposal SEALED

 United States  |  
Base Two provides hardware and software solutions that address the fundamental needs of its clients, and offers technical support and IT facilities...
2
  |  
 0.0   |  $0 Earnings   |  0 Jobs
Bid ID: 21971478  |  Submitted: Nov 18, 2010 17:58 ET 
Proposal SEALED

 United States  |  
INVITED
Every business has a to-do list. Most have wish lists, too That?s where we come in. We help individuals and businesses look at their to-do lists?...
1
  |  
 0.0   |  Private   |  0 Jobs
Bid ID: 21955891  |  Submitted: Nov 17, 2010 14:13 ET 
Proposal SEALED

ANZ International (Pvt) Ltd.      
One or more team members at  are verified.  Learn More
 Sweden  |  
ANZ is an International Contact Center and we are head quartered in Sweden with operational facilities and offices in 3+ global locations and is...
1
  |  
 4.7   |  Private   |  16 Jobs
Bid ID: 21946115  |  Submitted: Nov 16, 2010 22:40 ET 
Proposal SEALED

 Philippines  |  
SkyLight Asia specializes in providing cost-saving data entry, transcription, customer support, medical billing and coding, and other...
8
  |  
 5.0   |  Private   |  7 Jobs
Bid ID: 21945426  |  Submitted: Nov 16, 2010 21:02 ET 
Proposal SEALED

 United States
INVITED
I TOTALLY ROCK at everything computer related, from being a Virtual Assistant, to social media, writing blogs, email, telephone, customer...
1
  |  
 3.4   |  $39 Earnings   |  1 Jobs
Bid ID: 21945303  |  Submitted: Nov 16, 2010 20:43 ET 
Proposal SEALED

 United States  |  
I have been in the IT community for 13 years and have been building, supporting, and optimizing websites for automotive dealers for the last 5...
1
  |  
 0.0   |  $0 Earnings   |  0 Jobs
Bid ID: 21943111  |  Submitted: Nov 16, 2010 16:09 ET 
Proposal SEALED

 Pakistan  |  
Call Center, Customer Service, Medical Billing, Collections, POE Verifications, Answering Services, Help Desk, Order Processing, Reservations and...
13
  |  
 4.6   |  $103,243 Earnings   |  40 Jobs
Bid ID: 21941139  |  Submitted: Nov 16, 2010 13:32 ET 
Proposal SEALED

 Philippines  |  
Our services includes; - Telemarketing - Customer Service - Data Entry - Virual/Personal Assistance - Data entry - Email creation - Offsite SEO -...
1
  |  
 0.0   |  Private   |  0 Jobs
Bid ID: 21938479  |  Submitted: Nov 16, 2010 09:58 ET 
Proposal SEALED

 India  |  
Customer Support service, VA service, email support, technical support. I am currently working as a Customer Support Representative / Virtual...
3
  |  
 0.0   |  $11,551 Earnings   |  0 Jobs
Bid ID: 21931942  |  Submitted: Nov 15, 2010 23:17 ET 
Proposal SEALED

 Canada  |  
I am a college graduate with over 10 years of customer service trainning, recording studio assistant, as well as a variety of secretarial skills....
2
  |  
 4.4   |  Private   |  0 Jobs
Bid ID: 21929704  |  Submitted: Nov 15, 2010 18:01 ET 
Proposal SEALED

 United States  |  
I currently manage social media for various businesses ranging from real estate to technology. I handle all aspects of a social media campaign from...
2
  |  
 4.9   |  $59 Earnings   |  1 Jobs
Bid ID: 21929154  |  Submitted: Nov 15, 2010 17:07 ET 
Proposal SEALED
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