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My company is currently looking for some help with website development and programming. We offer web based (SaaS) video conferencing solutions, that are engineered on our servers throughout the world. The websites we own are separate from the platform. Once a customer learns about our service, they will call in to become a client. After that, a person manually has to create an account and send the link over. After that, a representative has to contact them to train them on the service and walk them through a demonstration. After that, the customer has to train themselves. If the customer is having trouble, they immediately call our office and take up resources from our sales group.
The goal of this project is to develop and automated website / service creation / training program that takes up less resources so that we can focus our investments on marketing and not troubleshooting.
I'm not sure what its going to take, but please look at webex.com, gotomeeting.com, dimdim....
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