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Website helpdesk, customer service and support.
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Admin Support > Customer Service

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The client has made the following changes to the job.

Description
Date

Job awarded.

Mar 12, 2013
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Job Description

  |  Change History >>

Updated

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  • Posted: Wed, Feb 27, 2013
  • Time Left: Closed
  • Location: United States
  • Client prefers freelancers from:
    United States

    You are still able to submit a proposal for this job.

    The client prefers freelancers from
    a different location.

    You're still able to submit a proposal for this job, regardless of your location.
  • Start: Immediately
  • Hourly Rate: Not Sure
  • Hrs/wk: 40 | Duration: Not Sure
  • Work View™ Payment Protection
  • U.S. freelancers must have W9
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We are looking for US-based Helpdesk specialist who will answer customer phone calls and emails.

Work hours: US Central business hours. Weekdays only Mon-Fri.
The support volume is very low: 5-10 phone calls per day, 5-10 emails per day.

We provide excellent quality support. You must be friendly, attentive. Great pronunciation, native English speaking voice.

You will be provided with access to Skype and Google Task Phone to answer phone calls as well as Zendesk account to answer support emails.

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Job ID: 38368790
Proposals
Hourly Rate: Avg $ | High $ | Low $ — Show Pricing
  • Submit Date (Latest)

 United States  |  
I am an at home mom seeking opportunities for employment, short or long term. I am mature, professional, reliable, honest and hard working. I...
1
  |  
 0.0   |  $0 Earnings   |  0 Jobs
Bid ID: 38585742  |  Submitted: Mar 4, 2013 12:18 ET 
Proposal SEALED

Daniella M.      
Daniella M.'s identity has been verified.  Learn More
 United States  |  
My past experience and success indicates strengths in call center working environment, social media, being focused on several duties at...
1
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 0.0   |  Private   |  0 Jobs
Bid ID: 38495932  |  Submitted: Mar 1, 2013 19:41 ET 
Proposal SEALED

 United States  |  
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2
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 0.0   |  $0 Earnings   |  0 Jobs
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Proposal SEALED

 United States  |  
I have over 15 years of experience in the IT field, focusing on providing quality system administration and technical support for clients and...
1
  |  
 0.0   |  $0 Earnings   |  0 Jobs
Bid ID: 38423926  |  Submitted: Feb 28, 2013 05:34 ET 
Proposal SEALED

Phyllis Adams      
Phyllis Adams's identity has been verified.  Learn More
 United States  |  
My experience teaching Business and Computer classes, as well as my call center and case management experience give me an edge when it comes to...
9
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 4.4   |  Private   |  11 Jobs
Bid ID: 38410920  |  Submitted: Feb 27, 2013 22:36 ET 
Proposal SEALED

 United States  |  
Excellent customer service is vital to any business in order to build trust and retain clients long term. My excellent customer service skills go...
1
  |  
 0.0   |  $0 Earnings   |  0 Jobs
Bid ID: 38408257  |  Submitted: Feb 27, 2013 20:49 ET 
Proposal SEALED

 United States  |  
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4
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 5.0   |  Private   |  2 Jobs
Bid ID: 38407568  |  Submitted: Feb 27, 2013 20:13 ET 
Proposal SEALED

valerie r.      
valerie r.'s identity has been verified.  Learn More
 United States  |  
I have been in customer service since I was 16. I live in Elkton Md age 34 have two girls married as well. I can multi task very well on all...
2
  |  
 0.0   |  Private   |  0 Jobs   |  2 verified credential(s)
Bid ID: 38406116  |  Submitted: Feb 27, 2013 18:59 ET 
Proposal SEALED

 Hungary  |  
I will be a student of Edinburgh Napier University (on Games Development course from 2013 September). I was working for a local company as IT...
2
  |  
 0.0   |  $0 Earnings   |  0 Jobs
Bid ID: 38401806  |  Submitted: Feb 27, 2013 16:06 ET 
Proposal SEALED

 United States
Winner
iHeartland Professional Services provides what you'd call a "one-stop-shop" for your day-to-day business support and is comprised of a dynamic...
1
  |  
 0.0   |  $0 Earnings   |  0 Jobs
Bid ID: 38390753  |  Submitted: Feb 27, 2013 11:29 ET 
$3.00/hr

 United States  |  
Administrative assistant with legal background. Over 20 years experience. Willing to cater to your needs.
1
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 0.0   |  Private   |  0 Jobs
Bid ID: 38387985  |  Submitted: Feb 27, 2013 10:23 ET 
Proposal SEALED

 Hungary  |  
If you employ me for your project, you get a calm and detail oriented right hand, with a strong sense of humor in bridging gaps in case of...
7
  |  
 4.6   |  Private   |  5 Jobs
Bid ID: 38384334  |  Submitted: Feb 27, 2013 08:49 ET 
Proposal SEALED

 Canada  |  
I am pretty much awesome at almost everything that I do! And I know the value of a dollar, which means you'll get great service at a great price!
1
  |  
 0.0   |  $0 Earnings   |  0 Jobs
Bid ID: 38373389  |  Submitted: Feb 27, 2013 03:35 ET 
Proposal SEALED
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