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The client has made the following changes to the job.
Client prefers freelancers from:
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The client prefers freelancers from
a different location.
Project is for Customer Support and some cold calling. 40 hours/ 1 week
Product is data cleansing software similar to Microsoft Excel/Access
Customer support consists of walking new / potential customers through the program and helping them use the program to get the result they need. Typically these support sessions are 1 hour.
When not on customer support various other activities are needed, particularly answering incoming calls, cold calling, developing reference databases (Like what are the street suffixes in certain countries) and misc other work.
Hours are 8Am to 5Pm EST with a one hour lunch break.
Experience with customer support
Experience with excel / cleaning data (Customer Lists)
Cold calling experience a plus
Database experience a plus (Access/Sql server, etc)
Please include in your bid for 40 hours why you believe you are the best fit for this project.
Thank you for your time and bid.
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