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As more and more restaurants, sports arenas, and libraries offer free internet to their customers, the general public is growing accustomed to finding free Internet hot spots available from whom they perceive as providers of superior customer service. And health care is entering the free wireless Internet arena with many hospitals now offering it, too. Proposal is for a 2,000 word article on providing Wi-Fi for patients visiting urgent care centers. This article will provide operators of America's 8,500 urgent care centers-which are primarily physician-owned/operated enterprises---with a business case and road map to implementation.
Writer will provide research and points addressing:
--Consumer behavior and expectations for Wi-Fi in public places
--Consumer preferences for businesses offering Wi-Fi
--How Wi-Fi contributes to a positive customer experience
--Ways to implement public Wi-Fi technology (overview of technology solutions available including outsourcing the hot spot)...
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