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WordPress Theme Forum/Email Support - PHP Knowledge Required
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Admin Support > Customer Service

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The client has made the following changes to the job.

Description
Date

Job canceled.

Mar 2, 2012
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Job Description

  |  Change History >>

Updated

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  • Posted: Wed, Jan 25, 2012
  • Time Left: Closed
  • Location: Anywhere
  • Client prefers freelancers from:
    Anywhere

    You are still able to submit a proposal for this job.

    The client prefers freelancers from
    a different location.

    You're still able to submit a proposal for this job, regardless of your location.
  • Start: Immediately
  • Hourly Rate: Not Sure
  • Hrs/wk: 20 | Duration: 14255 hrs
  • Work View™ Payment Protection
  • W9 Not Required
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We are a commercial WordPress theme company, looking to hire an additional member to our support staff.

You must have a detailed knowledge of WordPress, with some knowledge of PHP, HTML, CSS, mySQL, javascript, and jQuery.

You will provide support to theme customers via our support forum as well as through email.

Some key points we are looking for are:
- Customer Service
- Good Note Keeping
- Troubleshooting
- Debugging Theme or WordPress Issues
- Solving Server/Hosting Problems
- EXCELLENT Communication

Support questions run from the very simple to more complex. We need someone who can handle both ends well.

Your notes regarding bugs and customer experiences will be used for updates to the themes, so this is also important.

As a side note, many customers request paid custom modifications to be made to themes, if this is something you can do, we will share the profits of these jobs with you in addition to your support salary. This is an important feature we are looking for you...

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