Elance Blog

Advice from an Elancer (Volume 4)

Welcome to Advice from an Elancer – a place to ask your Elance questions (through Elance’s LinkedIn page) and get them answered as thoroughly and personally as possible. My name is Dorothy D. and I have worked with Elance as a freelancer since April 2009. I have always tried to help other Elancers understand how things work and how to accomplish more. In Advice From An Elancer I will address as many questions as I can each week. In some cases, questions have been edited for clarity.

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Question #1: Category Confusion

Every time I click on the job post I am instructed to subscribe to a certain category to apply. Why?

Advice from an Elancer:

When you signed up for Elance, you were asked what area you would be working in. You may have indicated Writing & Translation, Admin Support, Sales & Marketing, or one of the many other categories. Jobs are listed in categories and you may only bid on those in the category you have signed up for. You may change or add categories at any time by clicking on your name in the upper right hand corner and going to your Membership. The Membership page summarizes your membership. If you need to edit any information, click the edit tab and you will be presented with the opportunity to change information. If you wish to change your category, you may do that with no fee. If you wish to add a second category, you may do so for a fee.

In this example, the Writing & Translation tab has been clicked. The results will include only jobs in this category. As you can see, the jobs can be narrowed even further if you like.

Check what category you are subscribed to and make sure it is the right one for you!

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Question #2: Not Getting Jobs!

How come I have completed the processes of Elance, but am still not getting any jobs.

Advice from an Elancer:

Go to the Help Center or Elance University.

The Contractor Guide, located in the Help Center at http://help.elance.com/forums/30971/entries/34157 has a step-by-step guide to using Elance. It goes from creating your profile to getting paid and more. I suggest starting there. Your second reference guide is Elance University at https://www.elance.com/q/elanceuniversity/buyer/index.html . The videos in the University outline the process of finding jobs and clients, doing great work, and getting paid.

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Question #3: Feedback

What do you do when the person who hired you does not provide quick feedback & requires more revisions and also blames you for deadlines?

Advice from an Elancer:

This has happened to all of us at one time or another. Read the milestones carefully and document progress on each one weekly. If you cannot meet a milestone, discuss this with the Client in the workroom, so that it is documented. If you have deadlines that are not formal milestones, you should make those changes to the Terms so that you are both aware of the due dates. It might help to let the client know how long a revision will take and add that into the milestones (set one milestone for due date and then one for revisions) and then you can respond in your weekly timesheet or report that you are on hold because you are waiting for client feedback.

I had this happen to me. The client had numerous delays and then when she rated me, she rated ME low on response time. Unless I wanted to start a dispute, I was left with it. I just moved on. There are some people who will never be satisfied. Just document EVERYTHING and if you choose to file a dispute, it will all be there. I hope you don’t have to go thereā€¼!

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Again, that’s enough for today. If you have questions or want to follow the conversation of other Elancers, visit the Discussion page of our LinkedIn page.


 

Comments

Hello sir,
I am going through a problem fro the last 10 days,
I have completed a job on 3rd of this month which is hourly job,
ans as per the elance guaranteed payment,my payment is been scheduled in on 9th of this month,
But now its 12 of this month and still i have not got my payment and peoples from elance are also not helping me in this,

They are just not replying for the request that i made against this thing,
Plz let me knoe now what i do,
If the hourly job is not paid by client then how can we faith on client and elance for future work.

Thanks

Complete a support ticket. If you used the Tracker, your payment is guaranteed.
You should join the Elance Professional Network on LinkedIn to seek opinions and help from other Elancers!

Dorothy