Elance Blog

How To Review A Provider Profile

I've spent a lot of time of late talking to employers and helping them through the proposal review and selection process. One of the things I'm finding is that many prospective clients like to search Elance for providers based on specific requirements, and proactively invite selected providers to submit proposals.  But, what to look for when reviewing an Elance profile page?

Here are techniques to help you quickly – yet thoroughly – evaluate each Profile to determine which provider is the right fit for your work.

Key areas to review:

Skills
Feedback
Portfolio
Keywords
Summary

Skills

Providers have the option of displaying skills on their Profile page.  Skills can be self-rated, meaning providers evaluate themselves, or tested, using one of the 275+ free Skills Tests available on Elance.  Tested skills show how a candidate scored relative to all the other individuals who took the same test. 

How can you use this information? Tested skills substantiate a provider's skills – and also show the provider has taken the time to build a strong Profile.  If a provider is self-rated, you will need to look deeper into their Profile to assess their skills, for example by checking out their Feedback, their Portfolio and other listed credentials.

 

Feedback

Job posters leave feedback after a job is done. Some providers on Elance have feedback spanning dozens or even hundreds of jobs. You can sort feedback by sub-category to focus on jobs similar to yours. Checking a provider's Feedback is an excellent way to get a sense of the provider's skills, experience, communication skills, and overall professionalism.  When reviewing feedback, take the time to read the comments.  Even though there is a numerical rating scale, different clients rate providers differently.  Someone may rate a provider as a "4 out of 5” for Quality when the comments suggest the provider did exceptional work.  (In other words:  a "4 out of 5" for one client may really be a "5 out of 5" for another client.) 

How can you use this information?  Feedback can give you an overall feel for a provider's work history and also specific clues to their performance.  Look for comments that express issues important to you; if creativity is really important to you, and past buyers mention the provider is extremely creative and original, that's a great sign.  If schedule is critical and the provider has a history of missing deadlines, you may want to continue evaluating other providers.

 

Portfolio

Portfolios give you clues about a provider’s style and taste: they allow providers to showcase their work through tangible examples. Since most creative work is subjective, reviewing Portfolios will help you identify providers that can match your needs. While you can also request samples of past work during the "interview" phase, take the time to check the provider's Portfolio in advance.

How can you best use Portfolios? Look for examples that relate directly to your needs.  If you need a press release written, look for press release samples, and if you don't find related examples in the Portfolio, ask the provider to provide a sample or two from a previous job.

 

Keywords

Keywords are skills that providers use to help clients find them through the Elance search feature.  Take a look at keywords to get a sense of the type of work they hope to attract. 

Why is that important?  Keywords show you a provider's areas of interests.

How can you use this information?  Providers with keywords matching your project are eager to perform that type of work; that's a good sign.  If your project falls outside a provider's stated areas of expertise, look closely at their Portfolio and feedback – it's possible they have simply neglected to list that skill.  If they don't have appropriate previous work experience, decide whether you want them to gain experience by working on your project.

 

Summary Section

A provider's Summary not only illustrates their skills and services; it also provides information about their professional background, references, credentials, typical business terms and licenses. 

How can you use this information?  Use the Summary to help you determine which providers to invite to submit a proposal on your project.  This is one of the only 'free-form' areas on the profile which allows providers to fully describe their range of services.

In addition to getting to know the range of services available, be sure to review the description for expertise that directly matches your needs.  If you need specific skills, look for licenses or credentials that validate the provider's stated skills.  You can also get a feel for the provider's background, personality, and in some cases their preferred communication and working style.

Finally, take a step back.  Think about each provider in a more general way.  Each component of the Profile forms a part of the whole:  Consider their feedback, their portfolio, their skills… what their Profile says about them overall.   A provider who has included a limited Summary but has outstanding Feedback, an impressive Portfolio, and tested and verified Skills may still be a great choice for your project.

And remember – if at any point during the Profile review process you need more information, ask!  Great providers will be more than happy to answer any questions you have.

Are you a provider looking for inspiration for your own profile?  Check out these great profiles from elancers:

Nix Solutions (Web & Programming)
Jenifer Toussant (Admin Support)
The NetMen Corp (Design & Multimedia)
Synapse India (Web & Programming)
The Write Genie (Writing & Translation)
Media Financial Consulting (Engineering & Manufacturing)
Rebecca742 (Writing & Translation)

 

Comments

Cathy,

Thanks for your useful article.

In the TanThompson profile (that you linked as a sample), he mentions that he does not prefer to write about Yoga because it is an 'orthodox Hindu religious practice'.

This information is factually incorrect. Yoga is a scientific system for mind-body balance. (author, creator not relevant..)

I am writing this mail because TanThomson's ignorance about Yoga may cause disbelief about yoga among innocent aspiring readers.

with regards,
Sreedhar
docimpact@gmail.com

You are right i agree with you

i am belong to poor family

please help me out to get a good on line job Thanks

Nice suggestion for improving Hindu religious..

These are all great suggestions for people looking established elancers. However...

What about first time elancers? They shouldn't be ignored just because they don't have feedback.
Unless you're already established, it's hard to provide feedback when you simply don't have any.
And even harder trying to reassure new clients. However all is not lost, many new providers are more than
happy to provide you with references (although some may be verified via elance)... all you have to do is ask.

I think that when you're searching for a new provider you should focus on real world experiences such as
work, client history and educational experience:

1. Can they provide me with references?
2. How many years of experience, and where did they work in regards to their industry/profession?
3. Portfolio. Look at it. All of it. Self explanatory really.
4. Where did they go to school/study and for how many years?
5. List of past or current clients and can I check on them for references? (if not already verified via elance).

While in general I find the elance method of grading and verifying work, history, education, etc.,
is good, it's not the only method to judge by. I suggest people use a little common sense when reviewing
providers. To quote Cathy... take a step back, think about each provider in a more general way.
Don't be afraid to ask questions, and maybe listen to what the new guy has to say. More often than not,
a new provider will want to work very hard to establish himself and be heard/seen.

Sincerely,
The New Provider With No Feedback

Hi,
FYI, the Words_by_Melissa profile is no longer available. Has the provider name changed?

Thank you so much for your articles. Reading them helped quite a bit as I am nervous about the whole proceedure

Like ShawnTe was mentioning Words_by_Melissa is missing. Everyone seems to be talking about the employer and what s/he should be doing.

Like Colin-DeWittDesign was focussing on the new guy, I would like to make a mark here on Elance after having done in at both oDesk and Guru.

I would like to break in here..any suggestions?Cathy? Anyone? Anyone at all?

What does it mean when there are many more "no feedback" than "feedback" available?

Why are many of the project amount fields listed as n/a?

How do I know if the Service Provider has many cancellations or mediation cases?

Dear potential client -

As an Elance beginner, I would also like to speak up for the newbie.

I am a graphic designer with over 25 years experience in many aspects of the
field with extensive knowledge of how to create files in my software applications.
When I took the skill tests to evaluate myself I found over half the questions
didn't pertain to what I specialize in, thus creating mediocre scores.
I chose to self evaluate because I know my capabilities should be rated better
when considering my specialties.

I would hope that more potential clients will look deeper into my profile and
choose me on my years of experience, my eagerness to get a quick, quality
job done for them and whether my portfolio, or skills, show something that suits
their needs.

Dianne Annelli

Great info. I was wondering how to better evaluate a potential candidate. I also like to make sure that my candidates know how to use screencapture tools

good information

Thanks for your useful suggestions.I'll keep in mind.

i am web designer and want to work with elance can u help me my email is e_esmaeili2006@yahoo.com

I am basically MBA (Finance and Accounting) and working as a part time teacher, teaching the subjects of finance and accounting at different universities (Graduate and post graduate level) for the past about 20 years at Islamabad, Pakistan. Kindly help me about the procedure to get into this business of writing and joining the elance. My email is tanveer5967@hotmail.com Thanks

I am basically MBA (Finance and Accounting) and working as a part time teacher, teaching the subjects of finance and accounting at different universities (Graduate and post graduate level) for the past about 20 years at Islamabad, Pakistan. Kindly help me about the procedure to get into this business of writing and joining the elance. My email is tanveer5967@hotmail.com Thanks

fiter how do I get paid for my jobs I sent a job to day about fatty liver diseases and I see I got $18 .25 where do I claim this.

I want the cash in my account.

I want the money that I earn in my pay pal account.

I am a native speaker of Arabic language. I am doctor in hydrogeology. I get my PhD in Morocco last year. My thesis was with French language. My publications were almost with English languages. I find my self i can be a good translator Arabic-French-English of copywriting.
Kaltoum

thanks

GLOBAL JOBS LINKAGE-GHANA is RECRUITMENT AGENCY registered and incorporated in GHANA. We have a broad database of experienced GHANA professional’s entity which assist applicants to get Jobs with expected qualification, skills, experience and recent qualified college graduates who are seeking employment opportunities in worldwide. We have qualified HR Specialist and staff that do the VETTING/SCREENING of candidates and we wish to partner or affiliate with you based manpower Agencies or Companies for export of qualified labour. FOR ALL TYPES OF JOBS VACANCY –EXPAT

PLEASE EMAIL US FOR confirmation and requirement of the company before (CV , CERTIFICATE, TESTIMONIAL, PASSPORT, FULL PICTURE, MEDICALS REPORT, POLICE REPORT, APPLICATION LETTER will send to you.

1) NOTE: NO CHARGING FEES FORM EMPLOYER OR JOB OFFERS and APPLICANTS DO NOT TRANSFER "MONEY” OR SHOULDER ANY EMPLOYER WHO OFFER JOBS IN-CASE OF DOCUMENTATION PROCESSING LIKE RESIDENCE WORK PERMIT .(expat job)
WE WISH TO PARTNER / AFFILIATE WITH YOUR COMPANY IN EXPORT OF QUALIFIED JOB SEEKERS.
Contact Us

POST OFFICE BOX 13AP - TAKORADI
GO TO: http://globaljobslinkage.getafricaonline.com
Call:+233272499227 or +233249486622
KENNEDY KELLY QUAYSON
MANAGER

this article is very helpful..

Iam also agree and i want conductor for me

This is Good for me ..

I am agree,
And I want to conductor for me

z

z

how to get a take a eork i dont know because i knew so what should i do anyone explain me really i dont understand

i am new , working and searching help to make my profile strong so that i can have a good relationship with the clients.i found your blog pretty helpful...it would be better if you would give me some more suggestion.Thank u...

very helpful

experiences to really take into consideration.Helpful indeed

Thanks for featuring my profile!

i am agree with working you

thank you, very helpful

i am very thankfull to

i have 6 year hand on experience of electrical wokr.

i have 6 year hand on experience of electrical wokr.

THIS POSTING FOR FLOWING CRAIGSLIST SECTION!!

Furniture by dealer,Cell Phone by dealer,Ticket by dealer,And Community Classes,Events,Any GEO Target Single City To Posting Service!

OUR OFFER :

=> We are able to post 5000 to 10000 ads a day

=> No set up fees

=> Chep Price per post lower then market Price

=> Instant support 24/7 ( 16 to 18 Hours Working The Team)

=> Easy way to get paid ( Paypal,Western,Moneybookers,Odesk)

========Instant Support==========

http://starteksolution.com/contact-us

http://starteksolution.com

Thank You!
Startek Team

Keyward: Craigslist Ad Posting Service | Craigslist Posting Service | Ad Posting Service | Manual Craigslist Posting Service Company | Craigslist Posting Service USA | Craigslist Posting Service Canada | Cheap Craigslist Posting Service | Classified Ad Posting Service | Classified Posting Service | Ad Posting Service | Manual Classified Posting Service Company | Classifieds Posting Service USA | Classifieds Posting Service Canada | Cheap Classified Posting Service

I am very thankfull to...

and How to get a take a work i dont know because i new so what should i do anyone explain me....

I'm just getting started.I wish it will be really helpful in ma financial crisis.

I was wondering what the number means next to a persons category, many proposals I have received are a 9 or 12 and i assume the higher the better?

Can anyone explain this further please
Thank you

I am new so how can i get job and how can i will get payment.
thanks.

Thanks, you have to post a job and write it. Submit it to Free lance. They will check the quality. if they are happy. They will send you your money in your account that simple.for more information pls contact alam_icddrb@yahoo.com or add me pls in skypee Mahamudul7
thanks
Alam

thank's

Softtrinity is one of the leading and fastest growing IT company in Surat that provides Global Solutions to the organizations around the world. Softtrinity is a company of credible and professional Website and Desktop Software solutions . Softtrinity is passionate about what we do – we bring more to you than our experience and excellence. We recognize that each client’s requirements are unique, and as an IT company we pride ourselves on attention to detail,in industry based erp solution softtrinity is the best solution it company in surat

info@softtrinity.com
www.softtrinity.com

704-8, Abhinandan Royal,
Opp. Raj Empire, Bhatar Road, Surat-2.

Nitin Sakariya:
+91-97274-93939
+91-261-3920739

Free Lance is a very good work place to work with freedom. No job stress. On e can get money working from home at the same time can explore knowledge and build up their own portfolio.
I do like to write something creative and analytically regarding Health, Social Science, Business, Media, Women Studies, Child Psychology, Social Policy, Science fiction Article Regarding Big Bang Theory etc.

If anyone is interested to share anything most wel come.
My email Address is alam_icddrb@yahoo.com

Free Lance is a very good work place to work with freedom. No job stress. On e can get money working from home at the same time can explore knowledge and build up their own portfolio.
I believe I do better for completing any Data entry project with the state-of-art theory.
If anyone is interested to share anything most well come.

Free Lance is a very good work place to work with freedom. No job stress. One can get money working from home at the same time can
explore knowledge and build up their own portfolio.
I believe I do better for completing any Data entry project with the state-of-art theory.
If anyone is interested to share anything most well come.

Great article, thank's for sharing!
Alexander

i am expert cragilist. this is my skype id

sumon_shati1

Pages