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Customer Service
Hourly Rate: $15 - $20 / hr   |  Duration: 7-9 months  |  Posted: 2h, 4m ago  |  Ends: 25d, 20h  |   5 Proposals
We are looking for a native Norwegian person who can help us with various administrative work such as email handling and reading and reviewing our website. We are a Netherlands based company having various babysitter websites connecting parents with babysitters. Our website is a selfservice tool enabling parents and babysitters from the same neighborhood to connect with each other. The work involves: - Reviewing the website - Replying to emails from our users - Translating sentences (website is translated but we'll need some translations if we release new features) - On demand tasks (i.e. approaching partners to cooperate with, checking new features) The work can be done from home. Communication will take place through skype with the founder in the Netherlands.
Category: Customer Service       
Preferred Location: Norway

2****ids
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| 2****ids
|    Netherlands
Hourly Rate: Less than $10 / hr   |  Duration: 1-3 months  |  Posted: 14h, 9m ago  |  Ends: 14d, 9h  |   17 Proposals
Web design company specializing in lawyer websites immediately hiring a live chat and telephone support representative. Priority will be given to agents with the following: -Experience with RingCentral -Experience with ClickDesk -Experience with WordPress -Experience with SEO -Experience with BaseCamp -Flexible Hours -Excellent Written and Verbal English When bidding, give your availability in Eastern Standard time. Looking to hire 2-3 agents for this position to assure 24-7 live chat and telephone support.
Category: Customer Service       

s****ech
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| s****ech
|    United States
Fixed Price: Less than $500   |  Posted: 17h, 31m ago  |  Ends: 14d, 6h  |   3 Proposals
Hi, I need to work with someone who has extensive B2B experience. You must possess experience at doing business with other companies on a supply chain scale or import/export. You must also have used online platforms to engage in B2B activity. We will need you to work with us on the development and scaling of an international B2B website channel. We will pay you over $600 CAD if we hire you. However, we will need a project commitment from you via a contract and we need you to work with us on business intelligence for many months,
Category: Customer Service       

s****aka
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| s****aka *
|    Canada
Fixed Price: $500 - $1,000   |  Posted: 18h, 47m ago  |  Ends: 14d, 5h  |   10 Proposals
Hello there, I need to work with business men and business women alike on a startup phase of an MBA site (education theme), music site, legal sites and various other business sites. Our team requires personnel to assist us to help manage each project. We will pay you over $550 CAD for winning the job and helping us on a day to day basis with various tasks for a period of 6 months. Your only responsibility is to communicate with me and my department, providing professional input where necessary.
Category: Customer Service       

s****aka
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| s****aka *
|    Canada
Hourly Rate: $3.29 - $3.50 / hr   |  Duration: Not Sure  |  Posted: 21h, 49m ago  |  Ends: 14d, 2h  |   52 Proposals
Your responsibilities: - Respond to customer inquiries via chat, email in an efficient and effective manner - Evaluate, trouble-shoot and follow-up on customer issues - Maintain regular and consistent attendance and punctuality
Category: Customer Service       

a****ing
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| a****ing
|    United States
Hourly Rate: $15 - $22 / hr   |  Duration: 1-3 months  |  Posted: 22h, 13m ago  |  Ends: 29d, 1h  |   11 Proposals
College Degree with minimum 2 years experience with direct customer interaction experience ? High- speed Internet 3G service (5 megabits download and 1 megabit upload minimum) from a reliable service provider ? Minimum typing speed of 45 wpm ? Excellent keyboard and written skills, articulate with good spelling and grammar ? A quiet and distraction-free workspace ? Ability to manage and prioritize multiple tasks ? Proficiency in Microsoft Office (Word, Excel etc.), e-mail and formal business writing experience Job Description: We are a new and modern e-commerce beauty retailer specializing in hair extensions. This is a work from home position and we will consider applicants from cities across North America. As an at-home Customer Care Specialist, you are the first point of direct contact between the brand and the customer. You are a highly motivated, disciplined, and professional individual with a strong passion for customer satisfaction. You have excellent verbal and written com...
Category: Customer Service       
Skills: Customer Service       
Preferred Location: North America

K****r11
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| K****r11
|    Canada
Hourly Rate: $6 - $15 / hr   |  Duration: 1-2 weeks  |  Posted: May 29, 2015  |  Ends: 13d, 20h  |   0 Proposals
I need help from a native Bulgarian speaker who can get in touch with 12 banks in Bulgaria over the phone. In brief, this person would need to identify the right contact person, verify the bank's interest in opening an account for us, and ask for their contact details so we can follow up by email. Good communication skills are required. English language is mandatory. The task won't be easy as you will have to work your way through departments. I will provide the list of banks to be called and detailed instructions. Regards Michael
Category: Customer Service       

T****Man
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| T****Man
|    United Kingdom
Hourly Rate: $3 - $5 / hr   |  Duration: 7-9 months  |  Posted: May 29, 2015  |  Ends: 88d, 16h  |   8 Proposals
MUST HAVE REQUIREMENTS: 1. Fluent in English 2. Work Hours 8:00 AM to 8:00 PM EST (be able to work inside of those hours not work all 12 hours). 3. Speak Gujarati a major plus... 4. Have a solid phone connection to US market. We currently have over 500 hotels throughout the US that needs their Google+ page claimed, updated, tuned up or maintained on a ongoing basis. The job will consist of calling Google and spending 5 to 15 minutes with a Google representative and getting the listing info updated. We will post two short videos for the successful candidate to review and elaborate on once a hiring decision has been made.   [obscured]  /watch?v=3ChCcl2sQBU   [obscured]  /watch?v=RajbgL-cLkg&feature=youtu.be   [obscured]  /watch?v=i54b2bCLuag
Category: Customer Service       
Preferred Location: India

S****xiS
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| S****xiS
|    United States
Hourly Rate: $10 - $15 / hr   |  Duration: 7-9 months  |  Posted: May 29, 2015  |  Ends: 13d, 12h  |   0 Proposals
Nous sommes à la recherche d'un coach sportif avec une certification de Precision Nutrition. Vos principales responsabilités seront d'accompagner la clientèle dans leur processus de mise en forme, d'offrir un service à la clientèle d'une qualité supérieure et d'agir en tant qu'ambassadeur de la marque Fit For Life et ce directement en ligne. Les compétences recherchées : ? Essentielle ? Certification de Precision Nutrition ? Essentielle ? Expérience en coaching sportif (Développement et planification de programmes sportifs) ? Atout ? Connaissance du logiciel Coachific ? Atout ? Connaissance du français et de l'anglais La personnalité recherchée : ? être professionnel; ? faire preuve de rigueur pour assurer un suivi rigoureux auprès de la clientèle; ? démontrer une énergie contagieuse afin de motiver les clients; ? Esprit d'analyse afin de bien évaluer la performance du programme sportif; Des références seront demandées. Au plaisir ! L'équipe Fit for Life
Category: Customer Service       
Skills: Customer Service       

m****ink
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| m****ink
|    Canada
Fixed Price: Not Sure   |  Posted: May 29, 2015  |  Ends: 13d, 7h  |   0 Proposals
Dear Freelancer, Are you interested in joining our startup company and help our customers answer questions over the phone? Than this post is for you. We are looking for a flexible person that can answer the phone remotely from your own office and answer questions in Dutch (Flemish), French and possibly English in the near future. The time to be available is on weekdays from Monday to Friday 8:00 - 17:00. We hope you can help our team in addition to your other projects because the current call frequency is still low. We can discuss further when the volume increases. Looking forward to hearing from you.
Category: Customer Service       
Preferred Location: Western Europe

s****den
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| s****den
|    Netherlands
Hourly Rate: Less than $10 / hr   |  Duration: 1-3 months  |  Posted: May 28, 2015  |  Ends: 13d, 1h  |   43 Proposals
Hello! I work at a digital marketing firm and I need someone with great english to write, send and reply to emails! All training will be provided, and you'll work at a minimum of 20 hours a week and have a consistent job! I'm looking to pay $5 USD per hour! The job will be for 1 week, and after that, we'll extend to 3 months, then forever. Please read the below on your daily day to day tasks. Thanks!   [obscured]  /2012/12/07/the-link-builders-guide-to-email-outreach/   [obscured]  /outreach-resource-guide/   [obscured]  /outreach-emails/   [obscured]  /blog/good-bad-blogger-outreach-examples/
Category: Customer Service       

U****ing
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| U****ing
|    Australia
Hourly Rate: Not Sure   |  Duration: Not Sure  |  Posted: May 28, 2015  |  Ends: 12d, 21h  |   7 Proposals
We're looking for someone to help with technical support for a small software company in the Seattle area. The position will likely be part-time initially and grow to full-time in the near future. During the times when support calls aren't in progress, we would need help with some sales research and potentially marketing activities. The goal is to find an energetic individual who could be part of the team looking to grow the existing customer base globally. Job Description: We're looking for a Customer Service Agent. Your responsibilities: - Respond to customer inquiries via chat, email and telephone in a polite, efficient and effective manner - Evaluate, troubleshoot and follow-up on customer issues, escalating to the lead developer as necessary - Maintain regular and consistent attendance and punctuality Your qualifications: - A complete Elance profile - References or an established reputation on Elance preferred - Knowledge of an online system such as ZenDesk or FreshDesk as...
Category: Customer Service       

R****y81
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| R****y81
|    United States
Hourly Rate: Not Sure   |  Duration: Not Sure  |  Posted: May 28, 2015  |  Ends: 12d, 16h  |   13 Proposals
I have a requirement for a person to spend a few hours a week (to begin with) making calls to people who have been sent a letter by me. The process is to do the following: - Receive a spreadsheet on Google Drive showing who to call that day - Log into a Skype Account which has the telephone set up so all you need to do is plug in a headphone/mic and dial the number - If you get the person - Ask them if they received the letter, reiterate what the letter says and arrange a meeting to discuss the opportunity/answer any questions - If you don't get the person leave a voicemail - Script will be provided That's it. I anticipate a requirement for 30-50 calls per week so please only apply if you're comfortable making calls. There's no selling it's just a Customer Service oriented call you'll be making.
Category: Customer Service       
Preferred Location: United Kingdom

S****FWP
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| S****FWP
|    United Kingdom
Fixed Price: $1,000 - $5,000   |  Posted: May 28, 2015  |  Ends: 23d, 15h  |   3 Proposals
You will be a team player with sharp interpersonal skills and determination to achieve excellent service. You will be providing assistance to clients and colleagues relative to content and technical functions of our products. Responsibilities: Customer assurance in relation to content of solutions and technical characteristics Assisting through customer integration (pre-sale and post-sale state) Liaising with internal departments (Service Assurance, NOC, Developer teams, Sales Team, Product Managers) Liaising with customers in accordance with the superiors' instructions Develop a strong understanding of forex trading in order to better assist clients and colleagues in your day to day duties. Required: BSc in Computers or Finance Technical background (SQL, Unix, web services) 1+ Years experience in Customer Support Knowledge of customer service principles, practices and administrative procedures Adaptability, initiative, stress tolerance with organizational and listening skills...
Category: Customer Service       
Skills: Computer Skills, Customer support       

h****are
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| h****are *
|    Cyprus
Fixed Price: $500 - $1,000   |  Posted: May 28, 2015  |  Ends: 12d, 12h  |   24 Proposals
We are looking for a Virtual Assistant to help answer phones via skype. *Must have computer or laptop and fast internet service as well as smart phone. *Must know Google Calendar , Google Email, Google Maps !!! *Must have GOOD clear voice and great ENGLISH language. *Must have a positive energy and good communication skills, sales experience is a plus *Must have a quiet, uninterrupted home office or room to work in. HOURS: 45 Hours a Week. 180 Hours a Month. :Monday thru Saturday 5pm to 10pm EST :Sunday 7am to 10pm EST The calls are short, maybe 1 minute long. And only about 20 calls a day. PAY is $125 a week or $500 a month. Call volume is light, maybe 5 to 10 calls a day. Answer calls, and schedule in Google Calendar. Interested? Please send me an email with your bio or resume and why you would be best for the position. Thank you!!
Category: Customer Service       
Skills: Virtual Assistant, Telephone Skills       

L****tes
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| L****tes
|    United States
Fixed Price: $500 - $1,000   |  Posted: May 28, 2015  |  Ends: 12d, 11h  |   8 Proposals
Looking to hire phone representative(s) for business to business calls. All leads will be provided and duties will include: - making initial contact - assessing interest, and - securing appointments No experience necessary.... All training will be provided. Currently looking for USA based freelancers only. Apply now to secure a one-on-one interview.
Category: Customer Service       
Skills: Phone Support, Appointment Setting       
Preferred Location: United States

e****t21
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| e****t21
|    United States
Hourly Rate: Less than $10 / hr   |  Duration: Not Sure  |  Posted: May 28, 2015  |  Ends: 12d, 9h  |   24 Proposals
Hi I'm looking for a part time virtual assistant for a long term contract. You will be managing a few social media accounts, Amazon customer service by calling US based customers for feedback, data entry, product and internet research and various admin tasks.You will be dependable, available to work at your scheduled time, be able to multitask, and most importantly....pay attention to details. Your qualifications: - Previous experience as an administrative assistant preferred - Fast Internet connection - Strong understanding of Internet and online communication tools - Ability to multitask and take on multiple projects - Ability to meet deadlines - Strong communications skills and attention to detail a must -Must be able to write, speak, and understand English. -Start Immediately Interview by Skype
Category: Customer Service       
Preferred Location: Philippines

t****010
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| t****010
|    United Kingdom
Hourly Rate: Less than $10 / hr   |  Duration: Not Sure  |  Posted: May 27, 2015  |  Ends: 12d, 2h  |   37 Proposals
Hi, we need someone to respond to customers and I wanted to talk to you about it. Have you used systems like Zendesk? Also, have you used support chat systems like Olark? Thank you!
Category: Customer Service       

a****ork
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| a****ork
|    United States
Hourly Rate: $10 - $15 / hr   |  Duration: 7-9 months  |  Posted: May 27, 2015  |  Ends: 11d, 23h  |   22 Proposals
I have a need for a virtual assistant to help me with some random items, following up on billing, calling ATT or other telephony companies to follow up on installations (as I work in Technology and computers). It would be best if you had other clients, since I will need your assistance during business hours, but will need your help as needed during the week. You will be paid for the time you work and projects that you work on, but it will be expected that you regularly check email when you are off the "clock" You should have reliable, and ready access to a phone, and email, as well as good communication of english. Thank you.
Category: Customer Service       

p****ter
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| p****ter
|    United States
Hourly Rate: $10 - $15 / hr   |  Duration: Not Sure  |  Posted: May 27, 2015  |  Ends: 26d, 21h  |   19 Proposals
We are looking for a customer service representative that has knowledge about dietary supplements. We need someone online most of the day and that can answer emails and calls as soon as possible. Our work load at this time is not very high but is increasing every month. If you work currently as a customer service representative and have free time to help us please apply to our position. Thank you!
Category: Customer Service       

s****cas
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| s****cas
|    Argentina
Hourly Rate: $3 - $8 / hr   |  Duration: 7-9 months  |  Posted: May 27, 2015  |  Ends: 11d, 21h  |   60 Proposals
We are an electronics recycling company providing a pickup service to residents and small businesses throughout the US. This is a position requiring communication with clients through the internet. You will be required to send emails and follow up with past customers through our online system. There will be no phone communication. A few job duties include: - Filtering customer leads to sales reps - Following up with past customers - Sending customer service surveys - Following up with unresponsive customers - Data Entry Available Job hours(PST): Monday - Friday 8AM - 5PM
Category: Customer Service       

a****345
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| a****345
|    United States
Hourly Rate: Less than $10 / hr   |  Duration: 7-9 months  |  Posted: May 27, 2015  |  Ends: 26d, 19h  |   41 Proposals
our company need a 10-16 hours a day custumer support and chat support for our online web site :   [obscured]   need a serius worker with a huge ! patiant thank you Dan
Category: Customer Service       

h****ade
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| h****ade
|    Israel
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