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Customer Service
Hourly Rate: $20 - $30 / hr   |  Duration: 7-9 months  |  Posted: 1h, 21m ago  |  Ends: 14d, 22h  |   0 Proposals
Position Summary: Provides high quality Receptionist by meeting the needs of customers in an efficient and friendly manner. Key responsibilities include: Providing exemplary customer service in a friendly and professional manner Uses computer to enter and retrieve data using standard office applications such as MS Word or specialized applications depending on assigned organizational unit. Addressing the questions or concerns of prospective or current customers Maintains a variety of technical and office files in alphabetical, numerical or coded format; scans and validates electronic files in document Operates standard office equipment Assists on other projects and duties as assigned Qualifications: Strong attention to detail Good interpersonal and customer relations skills Good verbal and written communication skills Proficiency in Microsoft Office Suite
Category: Customer Service       
Preferred Location: United States

p****aex
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| p****aex
|    United States
Hourly Rate: Not Sure   |  Duration: Not Sure  |  Posted: 1h, 29m ago  |  Ends: 14d, 22h  |   4 Proposals
Looking for a virtual assistant to run registration for our online school. Duties include: Registration setting up accounts answering student questions.
Category: Customer Service       
Preferred Location: North America

b****gda
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| b****gda
|    United States
Hourly Rate: $20 - $30 / hr   |  Duration: 7-9 months  |  Posted: 1h, 35m ago  |  Ends: 14d, 22h  |   0 Proposals
PURPOSE Provides support for customers including administrative support and. Serves as a support and liaison between the company and customers. Core Responsibilities: Provides accurate and timely support to the organization and customers. Investigates customer complaints or concerns. Relays customer concerns to others. Serves as liaison between the organization and customers. Customer service answering and responding to customer questions and emails. Maintains customer files. Resolves issues within company guidelines. Enters orders into system and schedules delivery of products. Carries out other duties as required. Qualifications: High school diploma or equivalent/GED required. Proficient in Microsoft Office products (Power Point, Word, Excel, etc) Excellent written and verbal communication skills Ability to produce quality results Strong interpersonal skills
Category: Customer Service       
Preferred Location: United States

p****aex
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| p****aex
|    United States
Hourly Rate: $20 - $30 / hr   |  Duration: 7-9 months  |  Posted: 1h, 59m ago  |  Ends: 14d, 22h  |   0 Proposals
Description: Are you ready for a career? Are you motivated and looking for a challenge? If so, we'er looking for you. Apply today to be considered. Job Duties: Responds on a daily basis to clients and staff needs and questions, inquiries . Ensures that management, co-workers and customers are informed on pertinent matters Establishes administrative contacts and professional relationships for networking. Familiarity with customer facility Seeks, understands and responds to the needs and expectations of internal and external customers. Enters information into the contact management system for resolution and follow-up Required to meet department goals. QUALIFICATIONS Proficient in Microsoft Word and Excel Excellent communication skills both oral and written Excellent problem solving skills Ability to work with minimal supervision.
Category: Customer Service       
Preferred Location: United States

d****883
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| d****883
|    United States
Hourly Rate: $20 - $30 / hr   |  Duration: 7-9 months  |  Posted: 2h, 14m ago  |  Ends: 14d, 21h  |   3 Proposals
Overview: The fast growing company is currently seeking a Customer Service Representative to join our team. Our representatives are responsible for providing and maintaining a professional standard of service to our customers by responding to inquiries in a courteous and helpful manner. Main Duties: Researches and resolves customer problems relating to the merchandise department under guidance of lead customer service representative Promptly responds to email requests Ensures all required technical and financial information is obtained for each work order Obtains, documents, and verifies all information Receives and owns customer complaints and enters all information into the work order Performs other duties as assigned QUALIFICATIONS: Must be at least 18 years old Strong organization skills. Excellent interpersonal and communication skills (written and verbal) Strong computer and internet skills
Category: Customer Service       
Preferred Location: United States

d****883
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| d****883
|    United States
Fixed Price: Not Sure   |  Posted: 11h, 42m ago  |  Ends: 14d, 12h  |   17 Proposals
looking for female candidate with excellent English verbal skills. Remote Receptionist working Mon-Fri 8:00 am - 17:00 EST Saturday - Sunday OFF Main responsibility: Pick up the phone with company name intro. Forward calls to appropriate party ( up to 10 extensions ) To be able to answer simple questions such as: fax numbers, addresses, hours of operations, email addresses of employees.
Category: Customer Service       

r****ian
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| r****ian
|    Canada
Hourly Rate: $20 - $30 / hr   |  Duration: 7-9 months  |  Posted: 12h, 25m ago  |  Ends: 14d, 11h  |   6 Proposals
Summary: The Receptionist position is responsible for establishing and maintaining profitable relationships with customers on behalf of the company. Responsibilities: Assist with the development and maintenance of client relationships Be knowledgeable of all products and services offered Communicate with production team and customers on a regular basis Review client files to ensure production quality and accuracy Acquire a strong knowledge of the products and services offered Be highly responsive to customer inquiries Participate in business development by assisting with the creation of strategies for targeting and gaining access to existing and new markets Qualifications: Excellent written and verbal communication skills Ability to problem solve and be solutions oriented Highly detailed with strong organizational and time management skills Understanding of basic computer software High School diploma or GED required.
Category: Customer Service       
Preferred Location: United States

s****001
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| s****001
|    United States
Hourly Rate: $20 - $30 / hr   |  Duration: 7-9 months  |  Posted: 12h, 47m ago  |  Ends: 14d, 11h  |   5 Proposals
Enthusiastic, customer-focused, passionate, and caring. Use your professional demeanor, courteous approach and excellent communication skills to deliver a superior experience for every customer you engage with. Essential duties and key responsibilities: Respond to customer questions with the highest standard of professionalism and courtesy, addressing customer issues and assuring that quality standards are met on every call. Research and resolve a wide variety of customer questions/issues. Conduct thorough customer needs analysis and provide value-driven recommendations of products and services. Recognize and act upon opportunities to offer enhanced services Provide customers timely and accurate information. Proactively identify customer needs by reviewing customer accounts and inquire to develop product/service solutions that retain and grow the customer relationship. Qualifications: Proficiency with Microsoft Office products Strong attention to detail, organization, problem-solvin...
Category: Customer Service       
Preferred Location: United States

s****001
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| s****001
|    United States
Hourly Rate: Not Sure   |  Duration: Not Sure  |  Posted: 20h, 20m ago  |  Ends: 14d, 3h  |   36 Proposals
We are looking to hire 4 work-from-home customer service agents to help us with our growing business. You would receive phone calls and email from customers interested in our service and answer their questions according to a flowchart provided to you, as well as take down their information so we can start working with them as a client. The position doesn't require any direct sales, but obviously if the questions are not answered in an appealing manner the client might lose interest. Requirements are good social skills, a genuine desire to help the client via this service, and the ability to convey that. We aren't looking for someone who will robotically read the answers from the flowchart, but for someone who can use them as a guideline and hold a natural conversation with the client. You need to have a genuine desire to help the client, to alleviate any concerns they have, and to get their information down so we can proceed. We will be operating initially in English speaking a...
Category: Customer Service       

m****ney
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| m****ney
|    Canada
Hourly Rate: Less than $10 / hr   |  Duration: 4-6 months  |  Posted: Jul 03, 2015  |  Ends: 13d, 23h  |   21 Proposals
Answer phone calls and schedule appointments, Monday-Saturday, 10 am to 6 pm, for a salon company. It's important to be present and ready to answer calls and follow up with appointments, throughout the day.
Category: Customer Service       

C****lly
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| C****lly
|    United States
Hourly Rate: Less than $10 / hr   |  Duration: Not Sure  |  Posted: Jul 03, 2015  |  Ends: 5d, 20h  |   8 Proposals
We are looking for a Customer Support Representative who would like to join a team of professionals working in the Surveillance and Security Industry. - Are you a result driven person? - Are you a patient person, able to guide the customer through the troubleshooting process? - Are you quality and efficiency oriented? - Do you love making your customers happy? - Do you like being part of a team and work towards the same goals? - Are you available to work in shifts, including the weekends, during EST time zone? - Do you have great communication skills? If you can answer positively to the above questions, then we would like to know you. also mention your internet speed. Looking forward to welcoming you in our team!
Category: Customer Service       

a****ela
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| a****ela
|    Romania
Hourly Rate: $10 - $15 / hr   |  Duration: Not Sure  |  Posted: Jul 03, 2015  |  Ends: 13d, 15h  |   1 Proposal
Our Tutors: Schedule appointments with students and/or their parents. Teach students study skills, note-taking skills, and test-taking strategies. Develop teaching or training materials, such as handouts, study materials, or quizzes. Participate in training and development sessions to improve tutoring practices or learn new tutoring techniques. Review class material with students by discussing text, working solutions to problems, or reviewing worksheets. Provide feedback to students using positive reinforcement techniques to encourage, motivate, or build confidence in students. Maintain records of students' assessment results, progress, feedback, or school performance, ensuring confidentiality of all records. Administer, proctor, or score academic or diagnostic assessments. Qualifications Strong GPA in the desired tutoring course Excellent communication skills Flexibility with regard to work environment Openness to training and skills development Ability to work online with students...
Category: Customer Service       
Preferred Location: North America

A****ing
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| A****ing
Hourly Rate: Not Sure   |  Duration: 1-3 months  |  Posted: Jul 03, 2015  |  Ends: 13d, 13h  |   12 Proposals
Speaking Arabic / English Ability to submit report and escalate problems good internet skills previous experince working in such position. Job Description: We're looking for a Customer Service Agent. Your responsibilities: - Respond to customer inquiries via chat, email and telephone in an efficient and effective manner - Evaluate, trouble-shoot and follow-up on customer issues - Maintain regular and consistent attendance and punctuality Your qualifications: - A complete Elance profile - References or an established reputation on Elance preferred
Category: Customer Service       
Skills: Customer Service       

m****i80
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| m****i80
|    Bahrain
Hourly Rate: Not Sure   |  Duration: Not Sure  |  Posted: Jul 02, 2015  |  Ends: 13d, 2h  |   45 Proposals
I am looking for a CSA rep to handle emails. I am looking for a CSA rep to handle emails. I am looking for a CSA rep to handle emails. I am looking for a CSA rep to handle emails. I am looking for a CSA rep to handle emails.
Category: Customer Service       

w****gin
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| w****gin
|    United States
Hourly Rate: Less than $10 / hr   |  Duration: Not Sure  |  Posted: Jul 02, 2015  |  Ends: 12d, 20h  |   50 Proposals
Looking for a professional and well versed email customer service specialist who can email clients on our behalf and answer their questions, and ultimately schedule appointments for them at our sales center. Training and details on the process will be provided.
Category: Customer Service       

r****ani
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| r****ani
|    Canada
Hourly Rate: $10 - $15 / hr   |  Duration: 1-2 weeks  |  Posted: Jul 02, 2015  |  Ends: 12d, 15h  |   3 Proposals
i wanna a motivated freelancer to translate some articles from English to Arabic in a professional way please do not apply if you can not do it new freelancers are welcomed
Category: Customer Service       

S****OuR
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| S****OuR
Fixed Price: Less than $500   |  Posted: Jul 02, 2015  |  Ends: 4d, 12h  |   3 Proposals
We are looking for a proactive, professional and highly motivated sales assistant to assist with sales and admin. The role would entail responding to online sales enquiries (by email), collecting the necessary information (following up to get the info from potential clients), compiling quotations and following up with clients to maximise the conversion rate, as well as collect feedback relating to objections, concerns, etc. A good understanding of SEO is required - please do not apply if you are not familiar with the field. Although not initially required, good telephone skills would be highly advantageous as we will expand to telephone support shortly.
Category: Customer Service       
Preferred Location: North America

d****sen
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| d****sen
|    South Africa
Hourly Rate: $5 - $15 / hr   |  Duration: Not Sure  |  Posted: Jul 02, 2015  |  Ends: 12d, 11h  |   16 Proposals
Hi! I'm looking for someone to take inbound calls from our clients. I'm looking for someone patient, with great customer service skills, and a friendly demeanor who can build a relationship with our customers over time. My company supplies Managed IT Services, along with Internet, Phones and Cloud Hosting. You don't need to have any IT knowledge, you just need to be able to ask good questions :) The job will involve: - Taking inbound calls and emails from customers. - Getting a detailed description of the problem. - Asking some basic troubleshooting steps. EG: Is the internet down for everyone, or just you?. Is it just one website, or all websites? - Ascertaining the severity and priority of the problem. - Lodging a ticket for the job. - If the issue is severe or urgent, contacting me directly to advise me to look at the problem immediately. - Contacting third-parties and/or upstream suppliers, if the issue falls within their scope of support, and relaying the information provided b...
Category: Customer Service       
Skills: Customer Service       
Preferred Location: Australia/Oceania

j****ble
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| j****ble
|    Australia
Fixed Price: Less than $500   |  Posted: Jul 02, 2015  |  Ends: 12d, 8h  |   7 Proposals
Hello, I need some one who can help me register open taobao API. Account already exists but due to language barrier I can't figure out what to choose and where to go.
Category: Customer Service       
Skills: Active Listening       

s****ega
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| s****ega
|    Ukraine
Hourly Rate: Less than $10 / hr   |  Duration: Not Sure  |  Posted: Jul 02, 2015  |  Ends: 12d, 5h  |   36 Proposals
We are a online craft site based in the USA looking to employ an exceptional part time virtual assistant to help us. The role includes: - Help us answer customer service tickets - Using the Zaxaa shopping cart and Clickbank. You will be processing refunds. - You will help create spreadsheets and input sales data to track growth and testing. - You will conduct weekly back ups of our site. - You will ensure our Wordpress site is up to date with the latest plugins etc. - Other general administrative or technical duties as and when required. You must have: - Excellent written and spoken English. - Motivation to do the job to an incredibly high standard - Reliable internet. You must be committed and serious about the job. If you think taking time off during your work day to mess around on Facebook is ok then please don't apply. If you work hard and are committed then we will reward you financially and with our absolute 100% support. **IMPORTANT** You MUST have a good internet ...
Category: Customer Service       
Skills: Virtual Assistant       
Preferred Location: Philippines

D****ons
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| D****ons
|    Australia
Hourly Rate: $10 - $15 / hr   |  Duration: 3-4 weeks  |  Posted: Jul 01, 2015  |  Ends: 12d, 3h  |   27 Proposals
chating with customer solving their problems through social media or through any web site Job Description: We're looking for a Customer Service Agent. Your responsibilities: - Respond to customer inquiries via chat, email and telephone in an efficient and effective manner - Evaluate, trouble-shoot and follow-up on customer issues - Maintain regular and consistent attendance and punctuality Your qualifications: - A complete Elance profile - References or an established reputation on Elance preferred
Category: Customer Service       
Skills: Customer Service       

H****msh
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| H****msh
|    Egypt
Hourly Rate: Not Sure   |  Duration: Not Sure  |  Posted: Jul 01, 2015  |  Ends: 12d, 2h  |   12 Proposals
I require a confident (preferably female as the product is more of a feminine thing) English speaker who is comfortable having a friendly conversation and good at speaking to all types of different people. $4 an hour but will raise if the right candidate shows good ability. Job Description: We're looking for a Customer Service Agent. Your responsibilities: - Telephone our Amazon customers and talk to them in a friendly and effective manner - Convince them to leave a review for the product on Amazon - Maintain Excel sheet of all customers called and the outcome Your qualifications: - Good spoken English (tested on interview) - Confident attitude - Friendly phone manner
Category: Customer Service       
Skills: Customer Service, Phone Support, English       

t****ral
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| t****ral
|    United Kingdom
Hourly Rate: Less than $10 / hr   |  Duration: 1-3 months  |  Posted: Jul 01, 2015  |  Ends: 11d, 17h  |   11 Proposals
I am looking for a VA in the USA to do outbound marketing calls, will need to be available ES time, have good communication skills & a lovely voice, Good writing skills & experience with eCommerce
Category: Customer Service       
Preferred Location: United States

f****oys
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| f****oys
|    United States
Fixed Price: Less than $500   |  Posted: Jul 01, 2015  |  Ends: 11d, 17h  |   17 Proposals
We are an american company that is growing and we are looking for people to answer phones for our business and dispatch our fleet. The work is completely online and can be done from anywhere. Requirements: 1. Native ENGLISH SPEAKER with a natural American accent. NOT A FAKE American accent. 2. You can work from anywhere but must be on the job 8hrs a day, 7days a week. 3. Must have access to high speed reliable internet and well as a smart phone. Qualifications: 1. Must have at least one 1yr customer service experience handling inbound calls 2. Experience in transportation or taxi dispatch a plus This is an immediate hire, we are looking for preferably a company or two individuals that can work 8hrs at a time for 16hrs a day.
Category: Customer Service       

E****Den
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| E****Den
|    United States
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