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Fixed Price: $500 - $1,000   |  Posted: 18 minutes ago  |  Ends: 14d, 23h  |   0 Proposals
1. Receive payment from Sponsor-er 2. Cash Payments at your Bank 3. Deduct 10% which will be your percentage/pay on Payment processed. 4. Forward balance after deduction of percentage/pay to any of the offices. Job Description: We're looking for a Customer Service Agent. Your responsibilities: - Respond to customer inquiries via chat, email and telephone in an efficient and effective manner - Evaluate, trouble-shoot and follow-up on customer issues - Maintain regular and consistent attendance and punctuality Your qualifications: - A complete Elance profile - References or an established reputation on Elance preferred
Category: Customer Service       
Skills: Customer Service       

A****any
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| A****any
|    United States
Fixed Price: Less than $500   |  Posted: 16h, 52m ago  |  Ends: 29d, 7h  |   0 Proposals
Hi all, We are looking for a native japanese speaker to look after our customers. We are an online retail company and are rapidly expanding. We are looking for someone who meets the following requirements: Available 9am to 5pm to take Skype calls and reply to emails Native japanese speaker Has previous customer service experience Likes to deal with customers Please note this is not a full time position and can be combined with other work commitments. We need you to be able to check emails and take calls as and when they come in (maybe 5 to 6 emails and calls per day). The monthly salary is $350. Full training will be given. Please feel free to ask if you have any questions! Thanks
Category: Customer Service       

j****_de
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| j****_de
|    Germany
Fixed Price: Less than $500   |  Posted: 16h, 58m ago  |  Ends: 14d, 7h  |   0 Proposals
Hi all, We are looking for a native australian speaker to look after our customers. We are an online retail company and are rapidly expanding. We are looking for someone who meets the following requirements: Available 9am to 5pm to take Skype calls and reply to emails Native AU speaker Has previous customer service experience Likes to deal with customers Living in AU Please note this is not a full time position and can be combined with other work commitments. We need you to be able to check emails and take calls as and when they come in (maybe 5 to 10 emails and calls per day). The monthly salary is $350. Full training will be given. Please feel free to ask if you have any questions! Thanks
Category: Customer Service       

j****_de
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| j****_de
|    Germany
Fixed Price: Less than $500   |  Posted: 17h, 4m ago  |  Ends: 14d, 6h  |   2 Proposals
Hi all, We are looking for a native chinese speaker to look after our customers. We are an online retail company and are rapidly expanding. We are looking for someone who meets the following requirements: Available 9am to 5pm to take Skype calls and reply to emails Native chinese speaker Has previous customer service experience Likes to deal with customers Please note this is not a full time position and can be combined with other work commitments. We need you to be able to check emails and take calls as and when they come in (maybe 10 to 12 emails and calls per day). The monthly salary is $350. Full training will be given. Please feel free to ask if you have any questions! Thanks
Category: Customer Service       

j****_de
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| j****_de
|    Germany
Fixed Price: $1,000 - $5,000   |  Posted: May 25, 2015  |  Ends: 13d, 10h  |   3 Proposals
You will be a team player with sharp interpersonal skills and determination to achieve excellent service. You will be providing assistance to clients and colleagues relative to content and technical functions of our products. Responsibilities: Customer assurance in relation to content of solutions and technical characteristics Assisting through customer integration (pre-sale and post-sale state) Liaising with internal departments (Service Assurance, NOC, Developer teams, Sales Team, Product Managers) Liaising with customers in accordance with the superiors' instructions Develop a strong understanding of forex trading in order to better assist clients and colleagues in your day to day duties. Required: BSc in Computers or Finance Technical background (SQL, Unix, web services) 1+ Years experience in Customer Support Knowledge of customer service principles, practices and administrative procedures Adaptability, initiative, stress tolerance with organizational and listening skills...
Category: Customer Service       
Skills: Computer Skills, Customer support       

h****are
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| h****are *
|    Cyprus
Fixed Price: Not Sure   |  Posted: May 24, 2015  |  Ends: 12d, 16h  |   8 Proposals
Looking for a non-voice or back office accounts? Urgent need: Must be College College grad Good Pay and HMO AREA: Mckinley Hills Pioneering and growing healthcare account
Category: Customer Service       

r****hez
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| r****hez
|    Philippines
Fixed Price: $500 - $1,000   |  Posted: May 23, 2015  |  Ends: 11d, 6h  |   94 Proposals
Respond to customer inquiries, using our email help desk Common inquiries from customers include: * Refund requests * Questions about the products they purchased * Shipping updates == When submitting a proposal, please answer these two questions: 1. Please describe your background in customer support using two paragraphs 2. Describe one of the challenges you had to overcome in the past and how you handled it
Category: Customer Service       

s****inc
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| s****inc
|    United States
Fixed Price: Less than $500   |  Posted: May 21, 2015  |  Ends: 9d, 20h  |   29 Proposals
I am currently speaking in the city who is able to assist me in answering all correspondence via email from customer, check the voicemail daily, and research answers to any questions customers may ask about the orders etc. I am looking to pay a flat rate bi- weekly and this person will answer emails throughout the day, check voicemail daily, call clients I'd needed, look up order info,etc. I am on a tight budget and I'm looking for someone who is fluent in English and English writing. there may be other pass on some occasions but currently I need an assistant as soon as possible.
Category: Customer Service       

s****tal
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| s****tal
|    United States
Fixed Price: Not Sure   |  Posted: May 21, 2015  |  Ends: 9d, 10h  |   61 Proposals
We need an email to respond to inquiries from potential guests for vacation rental bookings. We have email templates so most of what you would do is copy and paste your response from these email templates and customize a few fields. We need someone that is always very accurate, detail-oriented, responsive, and has writes in perfect English. The hours may change but the initial hours are 8am-11pm Pacific Standard Time everyday.
Category: Customer Service       

b****s08
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| b****s08
|    United States
Fixed Price: $20 - $60   |  Posted: May 20, 2015  |  Closed  |   7 Proposals
I need immigration consultation to answer my questions below. Please let me know your fee for this consultation. Also briefly say if you are able to give me a specific response about my situation for me to make a decision. I am currently a USA green card holder (permanent resident) and soon I will be able to apply for USA citizenship. I live with my girlfriend in USA who is right know out of status (expired B2 visa, she legally entered USA and no criminal records). I am considering if I can marry my girlfriend right now before I became a citizen and if it would affect us anyhow. Our plan is after we are married and after I became a citizen to apply for a green card through marriage for her. Questions: 1) In N-400 form in section 9 during application of citizenship. It's asked about my spouses address and her immigration status. Would her being out of status reduce my chances of getting a citizenship? Would it also put her at risk? I mean would some immigration officers come to our ...
Category: Customer Service       

a****iev
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| a****iev
|    United States
Fixed Price: $500 - $1,000   |  Posted: May 20, 2015  |  Ends: 23d, 3h  |   2 Proposals
Ein erfolgreiches e-commerce Unternehmen, das sich auf den europaweiten Vertrieb von Übersetzungsgeräten und digitalen Wörterbüchern spezialisiert hat, sucht für seine deutschsprachigen Kunden eine/n Freelancer/in als selbstständige/n Kundenservice-Mitarbeiter/in im Home-Office. Das sind Ihre Aufgaben: ? Sie sind der sympathische erste Ansprechpartner für die deutschsprachigen Kunden und fungieren als Schnittstelle zwischen Kunden und der europäischen Zentrale. ? Sie beraten die deutschsprachigen Kunden telefonisch und schriftlich bei der Auswahl des passenden Übersetzungsgeräts. ? Sie leisten telefonische und schriftliche Unterstützung bei Fragen der Inbetriebnahme, Konfiguration und Bedienung der Geräte. ? Sie beantworten die deutschsprachigen Kundenanrufe und E-Mails stets höflich, schnell, unkompliziert und in perfektem Deutsch. Das zeichnet Sie aus ? Sehr gute mündliche und schriftliche Ausdrucksfähigkeit in Deutsch (Muttersprachliches Niveau) ? Gute Englischkenntnisse, die es ...
Category: Customer Service       
Preferred Location: Germany

t****ch2
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| t****ch2
|    Germany
Fixed Price: Less than $500   |  Posted: May 18, 2015  |  Ends: 21d, 0h  |   97 Proposals
Handle ALL Customer Service Emails For My Growing Online Business! Looking For Someone *PERMANENT* Who Wants To Grow With My Company! - Long Term Position! - 25hrs Per Month! - Flexible Hours! - Paid Training! Don't waste valuable time searching for jobs every week on elance! Spend your time working for a growing business & driven boss who wants you to succeed!
Category: Customer Service       

C****any
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| C****any
|    United States
Fixed Price: Not Sure   |  Posted: May 17, 2015  |  Closed  |   1 Proposal
Do SSL coding on website for simple website. This is to make sure that website will be secured throughout the entire customer experience. THanks. Do SSL coding on website Do SSL coding on website
Category: Customer Service       

e****ept
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| e****ept
|    Singapore
Fixed Price: Not Sure   |  Posted: May 16, 2015  |  Ends: 4d, 8h  |   21 Proposals
We are seeking a team of assitants to help clients with their residential remodeling projects. Assitants will need to have a good understanding of product information and basic remodeling standards so clients will have all required information.
Category: Customer Service       

g****pam
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| g****pam
|    United States
Fixed Price: Not Sure   |  Posted: May 16, 2015  |  Closed  |   10 Proposals
A new eCommerce Platform requires the services of an experienced Call center HR Manager. Focus is basically to setup, and manage. We intend to hire 2-4 call center agents to manage our new startup for a 24 hour run shift. We already have everything in place, and have been in testing mode for over 9 weeks now. As the founder of the company, I have managed the call center so far, but cannot do so any more. So I need the following: 1. Training contents spanning between 6-12 months, with a weekly rotation:. YOu must have access to videos, audios and training materials that'll help shape a great call center. e.g. telephone doctor etc.. 2. Call Center Operational Standards documentations: This is very important, as it defines basic dos and don'ts which each agent must attest to, this must intergrate with our current workflow, which is primarily on our crm.. I already have over 30 of these such documents, but you'll be required to complete it, what they can say, or can't say etc. 3.Manageme...
Category: Customer Service       

****
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| Client
|    Nigeria
Fixed Price: Not Sure   |  Posted: May 15, 2015  |  Closed  |   1 Proposal
It can be difficult to define crime, when what constitutes a crime and evidentially what does not, can provoke continual disagreement between individuals across society. Are some existing criminal offences more insignificant than others and why? Your report must include a minimum of 2 relevant quotations, accurately referenced from 2 different sources that you actively engage with during the research process. These can be a mixture of textbooks, journal and website sources, and one of these can be from the Additional Reading section below. Additional Information: Your assignment should be written in report format and follow the guidelines given in the Unit 2 reading. It should be between 1,500 and 2,000 words. You are allowed to go below or above this word count by no more than 10% without your mark being affected. Your report must include a minimum of 2 relevant quotations, accurately referenced from 2 different sources that you actively engage with during the research process(ID: 73...
Category: Customer Service       

m****787
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| m****787
Fixed Price: $500 - $1,000   |  Posted: May 15, 2015  |  Ends: 3d, 6h  |   11 Proposals
Responsibilities ? Primary responsibilities consists of taking inbound calls (benefits, eligibility and claims), verification and document information using computer database, handling and researching issues over the phone and consistently meeting the required productivity, schedule adherence and quality standards. Qualifications: ? At least 2 years in College ? 3- 6 months of BPO voice customer service experience ? Maximum BPO work experience of not more than 4 years ? Experience working in a graveyard shift. ? Strong attention to details
Category: Customer Service       
Skills: Customer Service       

c****ray
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| c****ray
|    India
Fixed Price: $500 - $1,000   |  Posted: May 15, 2015  |  Ends: 3d, 6h  |   4 Proposals
Responsibilities ? Primary responsibilities consists of taking inbound calls (benefits, eligibility and claims), verification and document information using computer database, handling and researching issues over the phone and consistently meeting the required productivity, schedule adherence and quality standards. Qualifications: ? At least 2 years in College ? 3- 6 months of BPO voice customer service experience ? Maximum BPO work experience of not more than 4 years ? Experience working in a graveyard shift. ? Strong attention to details
Category: Customer Service       
Skills: Customer Service, BPO Call Center       

c****ray
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| c****ray
|    India
Fixed Price: Less than $500   |  Posted: May 15, 2015  |  Ends: 3d, 2h  |   13 Proposals
We own a website which sells software to students.We are looking for a Phonse support executive from US. They will receive 3 - 5 calls a day with each call of 3 - 5 minutes duration. So daily time spent will be maximum 30 Mins. Weekly it will be 2.5 hours. We are looking for a person who can be of long term support to us. We will provide all the training required for the person.
Category: Customer Service       
Skills: Customer Service, Call Center Skills       

s****mef
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| s****mef
|    India
Fixed Price: Less than $500   |  Posted: May 14, 2015  |  Ends: 2d, 20h  |   14 Proposals
I need to consolidate the two tabs in an existing excel spread sheet and fix or add to a formula that calculate dates excluding weekends. I want to only enter two key dates and for the rest fort the form to auto populate. I would also add my company logo and make the form look as custom as possible.
Category: Customer Service       

D****808
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| D****808
|    United States
Fixed Price: $100 - $200   |  Posted: May 14, 2015  |  Closed  |   13 Proposals
We are looking an experienced part-time Customer Service agent who is available for immediate start. Job Requirement is below: Handling Email/Email management Customer Inquiries Outbound Tele Calls customer service and complaints Day to day reporting The following skills and experience are required Excellent English skills - both written and verbal Good Internet connection Able to start ASAP! Full training and support will be provided. The hours required are 11 - 3 pm cst TIME. Initially this is as a two day or week process. Once we've proven the process works happy to commit to a longer term arrangement.
Category: Customer Service       

v****iya
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| v****iya
|    India
Fixed Price: Less than $500   |  Posted: May 12, 2015  |  Ends: 15d, 18h  |   19 Proposals
Need a 24 hour phone service that I can forward my US medical office phone number to. The person who answers should be able to correctly pronounce names of the business and key staff members, follow a script, take messages and forward calls when relevant. People calling are medical patients, vendors and suppliers at all hours. They may need to leave sensitive information and/or talk to a person who sounds sympathetic, polite and caring. Looking for a per-month budget proposal. TO BE CLEAR - I EXPECT APPROXIMATELY 20-30 inbound calls per month in months 1-6.
Category: Customer Service       
Preferred Location: Philippines

d****kov
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| d****kov
|    United States
Fixed Price: Less than $500   |  Posted: May 12, 2015  |  Ends: 7h, 57m  |   14 Proposals
Need Help to Promote my facebook page I would like someone to share my link of my page on facebook on other peoples page. I need to get real likes and not fake likes. I will need you to spend an hour a day every day monday to friday very simple task. The budget is 50$ for 1 month of work 5 hours a week and more if you like.\ If we see you are doing a good job then for the next months afterward we will introduce a bonus.
Category: Customer Service       

C****kea
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| C****kea
|    Canada
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