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Fixed Price: About $85   |  Posted: 3h, 13m ago  |  Ends: 1d, 20h  |   1 Proposal
I am looking for a person for an on-going position who can prepare interview preparation and coaching questions across a wide range of industries and positions. It involves between 8-15 hours of work a week. You must have: - an excellent standard of written English which is grammatically correct - be able to work independently and carry out online research - have confident spoken English, sufficient to communicate in vision on skype - able to structure, write consisely and coherently - analyse data, think independently and make decisions - good word and powerpoint skills - reliable, self motivated and can work to short deadlines - able to consistently deliver quality work Whilst training will be given via Skype interested applicants will be asked to carry out an exercise to assess skills. Generally the majority of the work involves: - assessing and researching the job specification to access the technical competence and behaviour values required - writing bespoke and challeng...
Category: Customer Service       
Skills: Research, Content Writing, Recruiting       
Preferred Location: India/Southern Asia, Eastern Asia

e****ley
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| e****ley
|    United Kingdom
Fixed Price: Less than $500   |  Posted: Jul 10, 2014  |  Closed  |   4 Proposals
Hi there i would like you to create an answering message for my on-line company's customer service telephone number. Whenever the office is out of hours, or a member of staff cannot answer the telephone, this answer message will be played. The person best suited for this job must have an excellent telephone voice, and be able to speak English in a clear accurate manner. Serious candidates should send me an example of their telephone answering voice by sending an audio file, so they can be short-listed for this job. Thank you.
Category: Customer Service       
Preferred Location: United Kingdom

G****t01
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| G****t01
|    United Kingdom
Fixed Price: $20 - $21   |  Posted: Jul 09, 2014  |  Closed  |   3 Proposals
Hi there i would like you to create an answering message for my on-line company's customer service telephone number. Whenever the office is out of hours, or a member of staff cannot answer the telephone, this answer message will be played. The person best suited for this job must have an excellent telephone voice, and be able to speak English in a clear accurate manner. Serious candidates should send me an example of their telephone answering voice by sending an audio file, so they can be short-listed for this job. Thank you.
Category: Customer Service       
Preferred Location: United Kingdom

G****t01
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| G****t01
|    United Kingdom
Fixed Price: $175 - $325   |  Posted: Jul 09, 2014  |  Closed  |   3 Proposals
Project Description:   [obscured]  / Technology: MySQL Database with a PHP frontend. Database structure is ready and we have a team already working on Amazon integration. Scope of Work: 1. Search Ebay Listings based on EAN (barcode) from a product in the database and retrieve essential information: price, category hierarchy, specific information etc. 2. Periodically List / relist products with Ebay 3. Update products to reflect price and quantity changes 4. Automatically download new orders from ebay and a. Create new customer record if customer does not exist b. Link order details to customer c. Add payment details into back office database 5. Adjust quantity information against product item (i.e. reduce by each item sold) 6. Update ebay with order information once orders processing has been completed on ebay These processes should be run using CRON jobs and must be run for each customer. Details of each customers database will need to be retrieved from the database. I w...
Category: Customer Service       

****
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| Client
|    India
Fixed Price: More than $10,000   |  Posted: Jul 08, 2014  |  Ends: 27d, 5h  |   10 Proposals
English Fluent Spanish Fluent Customer Service - supportive friendly smart Customer Service Agent Job Description: Job Description Responsible for handling customer inquiries, requests and complaints through phone and email. Provide the customer with a solution oriented customer service experience which addresses the customer issue/request and is clear, honest, positive and constructive. Take ownership of addressing customer issues by managing the stakeholders (customers,management, factory and fulfillment), processes (action lists, escalations, and refunds) and the systems (order system). Be pro-active in proposing improvements and informing management on recurring customer issues. For orders where the customer has uploaded their own logo the candidate will review the logo for feasibility in terms of design and dimensions. The candidate will have to use its judgment and where needed take initiative to make changes to the image and propose these changes to the customer. Provide ...
Category: Customer Service       
Skills: Customer Service, English, Spanish       
Preferred Location: India/Southern Asia, Eastern Asia, Central & South America

A****nLR
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| A****nLR
|    United States
Fixed Price: Less than $500   |  Posted: Jul 07, 2014  |  Ends: 10d, 23h  |   4 Proposals
We are a company that hosts 1-1/2 day or 2 day events across the country and are looking for an event coordinator in San Francisco to help run the events. Responsibilities include: - Put materials out for attendees - Set up projector - Assist event speaker - Assist attendees with any issues - Take attendance - Receive feedback - Report issues to our team We will continue to host events in San Francisco throughout 2014, so we can provide consistent work for applicants. Event management experience is not necessary
Category: Customer Service       
Preferred Location: United States

C****ine
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| C****ine *
|    United States
Fixed Price: Less than $500   |  Posted: Jul 07, 2014  |  Ends: 10d, 13h  |   0 Proposals
For a children's speech recognition research - We are looking for children's voice recordings. The research is being conducted by the Technion ? Israel Institute of Technology and Linguistech Solutions Ltd. As part of the research process, it is necessary to create a large database of children's voice recordings. The recordings and all identifying details of your child will be used anonymously for internal research and development purposes only. Requirements: 1. Ages 7-12. 2. American native child, born to American native parents. 3. Child with no speech impairment. 4. Priority will be given to a parent with 2 children's recording (brothers). The task is easy and simple: All you have to do is get into the link we will send you, and record your child repeating the words he hears. Please see the attached document with the full details. If you are interested, please send us a sample of your child's voice, saying the following: "The dog is in the yard" "The boy eats...
Category: Customer Service       

L****TS1
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| L****TS1 *
|    Israel
Fixed Price: Not Sure   |  Posted: Jul 06, 2014  |  Ends: 10d, 5h  |   13 Proposals
We are in urgent need for a call center ASAP. We started to launch commericals for our skin care products this past week. Right now calls are not very much but we see the potential for it to be much greater in the next few weeks. MUST be located in the USA or Canada ONLY. We need to know how quickly you can have us up and running and what we need to do. Please put the name Bootiful in the subject line when replying. Failure to do so will result in us not answering back. We request this so we know you have read our posting and did not just answer the ad.
Category: Customer Service       

N****hut
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| N****hut
|    United States
Fixed Price: Less than $500   |  Posted: Jul 03, 2014  |  Ends: 7d, 1h  |   2 Proposals
Hi, I will need a little Terapeak learning session for Ebay. We can do everything on Skype. Fixed price only
Category: Customer Service       
Skills: Customer Service, terapeak       

r****313
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| r****313
|    Canada
Fixed Price: Less than $500   |  Posted: Jul 03, 2014  |  Closed  |   11 Proposals
We are looking for an Experienced Customer Support Officer to handle all Inbound Leads (E-Mail, Phone, and Live Chat) You must have Experience with Customer Support & Sales, FOLLOWING UP with Prospects, and you must use a CONSULTATIVE APPROACH to Selling. If all you have experience with is Telemarketing and reading a Script, please do NOT apply! We need CLOSERS + Virtual Assistants, not just Telemarketers. Base Pay will be $300 per Month, Paid Weekly In Arrears. Commissions will be proivded on sales.You should expect to make $500+ per Month Total (Base + Commissions). You must be VERY FLUENT in English, Written and Spoken, and you must have a VERY GOOD PHONE VOICE that inspires CONFIDENCE. This is a mandatory requirement. If you don't have good communications skills please don't apply! Work Hours will be 11am to 8pm New York Time, Monday to Friday. ( Can be changed later) plus Weekend work if required, and will be paid Extra. You must NOT have any other Job at the same time as...
Category: Customer Service       
Preferred Location: Eastern Europe, India/Southern Asia, Eastern Asia, Middle East & Central Asia

M****o18
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| M****o18
|    United States
Fixed Price: Less than $500   |  Posted: Jul 02, 2014  |  Closed  |   2 Proposals
Hi, i require someone in Mauritius to collect some documents and send them over to me in DHL. Bidder needs to have a good account in Elance. Regards
Category: Customer Service       
Skills: Admin Assistant, Customer Service, Helpdesk       

A****gla
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| A****gla
|    Bangladesh
Fixed Price: Not Sure   |  Posted: Jul 02, 2014  |  Ends: 80d, 16h  |   5 Proposals
TRAVEL AGENT Responsibilities: Arranging flights, insurance and accommodation Using a booking system to secure holidays Collecting and processing payments Advising clients on travel arrangements, e.g. visas and passports Sending out tickets to clients Keeping clients up to date with any changes Dealing with complaints or refunds (not one of the perks, but someone's got to do it) Collect payment for transportation and accommodations from customer. Converse with customer to determine destination, mode of transportation, travel dates, financial considerations, and accommodations required. Compute cost of travel and accommodations, using calculator, computer, carrier tariff books, and hotel rate books, or quote package tour's costs. Book transportation and hotel reservations, using computer terminal or telephone. Plan, describe, arrange, and sell itinerary tour packages and promotional travel incentives offered by various travel ...
Category: Customer Service       
Preferred Location: Philippines

r****ica
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| r****ica *
|    Philippines
Fixed Price: $5,000 - $10,000   |  Posted: Jul 02, 2014  |  Closed  |   2 Proposals
Maintaining the high standards of service and the product. Provides personalized service to all guest need and request. Briefing all the F & B team for the daily activates and guest information and services providing. Maintains an awareness of the top vip guest of silver sea cruises Maintains a positive and pro-active attitude at all times with the guest and with the department. Ensures that USPH rules and sanitary procedures are followed. Maintaining all the time the standards of service of the company to the highest level Currently managing 7 F & B Outlet / galley / butlers team in the silver sea cruises and entire Food and Beverage controlling as Assists management with training and induction of new personnel. Training the team with F & B knowledge and the food & beverage costing Maintain the daily / monthly /YTD Costing for the entire department Managing the full operation of the In Suite Meal Service through the Room Service department. Ordering and controlling the...
Category: Customer Service       

s****ata
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| s****ata
|    United States
Fixed Price: Less than $500   |  Posted: Jul 02, 2014  |  Ends: 5d, 9h  |   1 Proposal
Importante Empresa de Telecomunicaciones requiere asesores para el ża de servicio al cliente especializado call center de habla castellana. Profesional con experiencia probada en puesto similar. Formaciżn: nivel medio, diplomado. Amplio manejo de aplicaciones ofimżcas. Persona resolutiva, dinżca, con facilidad para el trabajo en equipo, dotes de comunicaciżn, rigurosa, responsable y comprometida con su trabajo. *Con experiencia mżma de 6 (seis) en el ża de ventas y 1 (ażo) de servicio al cliente. *Contar con conocimientos bżcos en manejo de paquetes de office, windows, mesas de ayuda de hardware y software. Si Cumple con los requisitos establecidos favor enviar la hoja de vida y incluir grabacion de voz. Contar con disponibilidad de tiempo, se garantizan todas las prestaciones de ley, estabilidad laboral, crecimiento en la compażż Importante*** Para poder aplicar debes contar con el acento de Espaża y ser fluido en castellano. Personas nativas de espaża o que hayan vivido en espa...
Category: Customer Service       
Preferred Location: Spain

R****247
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| R****247
|    Nicaragua
Fixed Price: Less than $500   |  Posted: Jul 01, 2014  |  Ends: 4d, 23h  |   4 Proposals
We are a company that hosts 1-1/2 day or 2 day events across the country and are looking for an event coordinator in Washington D.C. to help run the events. Responsibilities include: - Put materials out for attendees - Set up projector - Assist event speaker - Assist attendees with any issues - Take attendance - Receive feedback - Report issues to our team We will continue to host events in Washington D.C. throughout 2014, so we can provide consistent work for applicants. Event management experience is not necessary
Category: Customer Service       
Preferred Location: United States

C****ine
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| C****ine *
|    United States
Fixed Price: Not Sure   |  Posted: Jul 01, 2014  |  Ends: 4d, 14h  |   23 Proposals
I am looking for someone to manage a series of amazon accounts. The accounts are based in France, Germany, America, Japan and Canada. I need someone who is ideally experienced in selling on Amazon and understand Seller Central, but this is not essential. I need someone who is happy to answer customer emails and perform the customer service role to the customers. It will also include uploading new products to amazon and making sure the accounts are running smoothly. Access to a fast internet connection is desirable and the role will require about 3-4 hours per day. If you are interested, please let me know the experience you have and your hourly or weekly rates. Thank you
Category: Customer Service       

a****ks1
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| a****ks1
|    United Kingdom
Fixed Price: Less than $500   |  Posted: Jul 01, 2014  |  Ends: 4d, 11h  |   9 Proposals
Hello! I require a basic task that may be fun for the right person. I require an actor with a professional phone manner to except an incoming phone call. Although this is a basic job I am regularly looking for great voices for various job so work may be ongoing. I have a temporary number that will be redirected to your preferred number so your number will be confidential. You will be posing as a property manager. Please note: I did not know which category to list this job under so if you found your way here and are appropriate that great! Look forward to hearing from you. Anthony
Category: Customer Service       
Skills: Lead Generation, Sales, Telemarketing       

i****ius
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| i****ius
|    Australia
Fixed Price: About $70   |  Posted: Jun 30, 2014  |  Ends: 3d, 19h  |   0 Proposals
We work to improve advertising and publication for different companies. One of our methods of research is cellular based. We are looking for someone who could help us collect cellular data in Doha. This requires an Android phone, downloading an app and access to a car. If you are living in Doha and are interested please contact us
Category: Customer Service       
Skills: Android       
Preferred Location: Qatar

a****bri
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| a****bri
|    Poland
Fixed Price: $30 or less   |  Posted: Jun 29, 2014  |  Closed  |   7 Proposals
Hello, I am looking for someone to review the purchase process of a small kitchen gadget, and follow-up customer care received. The gadget is a spiral vegetable cutter / vegetable pasta and noodles maker so a reviewer with an interest in healthy eating would be preferred. The job will require the purchase of some fresh vegetables (zucchinis/courgettes) so that the reviewer can test the item although the reviewer will get to keep the item at the end of the review (value $20+). Feedback must be honest and objective. Thank you for your interest Martin Li
Category: Customer Service       

m****li1
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| m****li1
|    United Kingdom
Fixed Price: Not Sure   |  Posted: Jun 29, 2014  |  Ends: 3d, 2h  |   16 Proposals
We are a digital publishing company (est 2004). We are basically looking for a 24/7 answering service to pick up calls for our customers/visitors and instruct visitors/customers how to order our products, take customer contact info, explain our process and policies, provide pricing, discuss terms, enhance credibility etc. Looking to pay on a per month basis. Must have strong fluent U.S. or U.K English Accent. Please include audio samples and portfolio. Before we hire you on regular basis, we want to test your skills by conducting a small test project (payment for the test project will be made on a per call-minute basis): Details of the test project (no selling skills required): 1) We will need you to call several media companies on our behalf, and ask them a few guiding questions with regard to using their advertising platforms, available media slots, costs, payment options, etc. 2) We will guide you in full on what to ask and how to ask it prior to making the calls. 3) Yo...
Category: Customer Service       

h****wal
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| h****wal
|    France
Fixed Price: Less than $500   |  Posted: Jun 29, 2014  |  Ends: 77d, 22h  |   2 Proposals
Processing Changes to property and casualty insurance policies. Documenting files, following up with carrier and insured, processing mail. Preparing proposals, preparing accounts for reviews. Must obtain a minimum property and casualty insurance license.
Category: Customer Service       
Preferred Location: United States

a****o01
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| a****o01
|    United States
Fixed Price: Less than $500   |  Posted: Jun 27, 2014  |  Closed  |   1 Proposal
We're looking for a Customer Service Agent. Your responsibilities: - Respond to customer inquiries via chat, email and telephone in an efficient and effective manner - Evaluate, trouble-shoot and follow-up on customer issues - Maintain regular and consistent attendance and punctualityWe're looking for a Customer Service Agent. Job Description: We're looking for a Customer Service Agent. Your responsibilities: - Respond to customer inquiries via chat, email and telephone in an efficient and effective manner - Evaluate, trouble-shoot and follow-up on customer issues - Maintain regular and consistent attendance and punctuality Your qualifications: - A complete Elance profile - References or an established reputation on Elance preferred
Category: Customer Service       
Skills: Customer Service       

z****011
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| z****011
Fixed Price: Less than $500   |  Posted: Jun 25, 2014  |  Closed  |   37 Proposals
I am looking for an individual or company to take inbound calls while I am on vacation between July 3 - July 14. For each call, there is a brief script to follow to gather some basic information. The information will be entered into a web form and then an appointment should be scheduled into a Google Calendar in the time slots provided. All callers must be US-based with English as the 1st language. Part of my screening process for this hire will include a brief conversation. The estimated number of inbound calls during this period should not exceed 50. When quoting this job, please provide a base minimum as well as a per call fee over the base. If performance is good, this may become a permanent position in the future.
Category: Customer Service       

w****fix
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| w****fix
|    United States
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