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Hourly
Hourly Rate: Not Sure   |  Duration: Not Sure  |  Posted: 1h, 13m ago  |  Ends: 14d, 22h  |   16 Proposals
We are an ecommerce business looking for someone to handle: -email (sort, respond, customer support, manage etc) -chat support (for 2 ecommerce websites with low traffic- these get only 2-5 inquiries per week via chat) -possible phone support (though this would be in the future after you are familiar with our products) If this job goes well, we would consider adding more administrative tasks (inventory management, sales analysis, contacting suppliers, etc). Note skills in this last area (extra administration) are NOT necessary to apply. It will only be an option for the future. The current job is for chat support and email management (and possibly future phone support). Please include the phrase "chat and email support" at the beginning of your proposal. We prefer native English speakers (U.S., Canada, Australia, U.K etc) but will consider non-native speakers if your English skills are excellent. Pay is negotiable. We expect in the beginning that this will be le...
Category: Customer Service       

T****ght
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| T****ght
|    United States
Hourly Rate: $20 - $30 / hr   |  Duration: 1-2 weeks  |  Posted: 6h, 2m ago  |  Ends: 14d, 17h  |   11 Proposals
We Deal in any Technically issue & We try to give our service best for customer satisfaction. Job Description: We're looking for a Customer Service Agent. Your responsibilities: - Respond to customer inquiries via chat, email and telephone in an efficient and effective manner - Evaluate, trouble-shoot and follow-up on customer issues - Maintain regular and consistent attendance and punctuality Your qualifications: - A complete Elance profile - References or an established reputation on Elance preferred
Category: Customer Service       
Skills: Customer Service       

p****een
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| p****een
|    India
Hourly Rate: About $3 / hr   |  Duration: 4-6 months  |  Posted: 14h, 50m ago  |  Ends: 14d, 9h  |   5 Proposals
Our agency is currently looking for candidates to work on a part-time basis as an Outbound Customer Service Specialist. This position is a work-at-home opportunity so we will require you to be well equipped to provide remote work. The chosen candidate/s will work between 10-15 hours a week. To be considered for this role, we require the following: - Passionate customer service advocate - Strong time management and multi-tasking skills - Ability to be self-motivated and operate autonomously in a quiet, remote work environment - Capable of working through changes and challenges to achieve the desired result - Possess strong decision making ability and pay close attention to detail - A quick learner, reliable and can work under minimum supervision - Able to meet deadlines and can easily adapt to any kind of work environment - Available to work from Tuesday to Saturday between 2:00 AM to 6:00 AM (Manila Time) - Stable and reliable PC/laptop and broadband internet connection (1.0 Mbps...
Category: Customer Service       
Preferred Location: Philippines

m****4-7
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| m****4-7 *
|    Philippines
Hourly Rate: Not Sure   |  Duration: 1-3 months  |  Posted: May 23, 2015  |  Ends: 1d, 0h  |   18 Proposals
BlackDiamondMeats is in need of a part-time customer service person who can answer our phone remotely to provide customer service and take orders. We are a high-end online retailer of grass-fed beef and pasture meats. An ideal candidate would be available Thursday-Saturday. Our phone only rings a few times per day, so this is not an hourly job but a per call job. This is ideal for someone who is also answering the phone for others or provides remote support/service or answering service. Attracts potential customers by answering product questions; suggesting information about products. Takes and processes orders from customers Resolves product problems by clarifying the customer's complaint; determining the cause of the problem; selecting and explaining the best solution to solve the problem; expediting correction or adjustment; following up to ensure resolution. Tracks missing items and shipments within our system and/or Fedex. Contributes to team effort by accomplishing related resul...
Category: Customer Service       

a****ryp
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| a****ryp
|    United States
Hourly Rate: $10 - $15 / hr   |  Duration: 7-9 months  |  Posted: May 23, 2015  |  Ends: 15d, 19h  |   6 Proposals
We are looking for someone Brisbane based who can assist with everything from Bookkeeping, to Order entry, Pick and pack, Customer Service, and mail processing as needed. Most can be from your location, though occasional meetings may be required.
Category: Customer Service       
Preferred Location: Australia

P****neo
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| P****neo
|    United States
Hourly Rate: Not Sure   |  Duration: Not Sure  |  Posted: May 23, 2015  |  Ends: 12d, 17h  |   22 Proposals
We are offering online courses and looking for a Customer Service Agent to join our international team. Your responsibilities: - Respond to customer inquiries via email and telephone in an efficient and effective manner - Evaluate, trouble-shoot and follow-up on customer issues You will be responding to emails and taking phone calls in English and Spanish. Additional language is an advantage. This is a floating role - est number of hours per month - 20-30 hours - however actual number of hours will depend on the business needs and amount of customer queries received. You will join a team of permanent team members working in Customer Support. With time there is potential for role to become more permanent. Please confirm rate per hour incl. Elance fees. Looking forward to receiving your application. Many Thanks Anna
Category: Customer Service       

C****Tre
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| C****Tre
|    Ireland
Hourly Rate: Not Sure   |  Duration: Not Sure  |  Posted: May 22, 2015  |  Ends: 12d, 3h  |   12 Proposals
We are looking for a candidate with the following skills: - Strong interpersonal skills - Detail-oriented - Positive attitude - Knowledge of Microsoft Office Suite - Sales skills - Customer service experience Job Description: We're looking for a Customer Service Agent. Your responsibilities: - Respond to customer inquiries via chat, email and telephone in an efficient and effective manner - Evaluate, trouble-shoot and follow-up on customer issues - Maintain regular and consistent attendance and punctuality - Maintain customer service/sales sales statistics spreadsheets - Act as liaison between customers and fulfillment staff -Manage orders database Your qualifications: - MUST have Customer Service experience - Sales experience preferred - References or an established reputation preferred - Professional and courteous phone and email presence
Category: Customer Service       

D****ULA
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| D****ULA
Hourly Rate: Not Sure   |  Duration: Not Sure  |  Posted: May 22, 2015  |  Ends: 12d, 1h  |   25 Proposals
Busy pet services company needs a work-from-home, dynamic client services administrator to handle our day-to-day functions. If you love animals and have a strong desire to connect with people and make them happy, this might be the job for you. You'll interact with both clients and staff throughout the day, helping to make sure the pets under our care are well cared for. What your average day might look like: Answer incoming phone calls and respond to emails Book clients' pet care using our on-line software Help clients with any questions or concerns they may have Coordinate bookings with staff and answer all staff questions Plan and participate in staff calls and contests Help mentor staff so that we continue to deliver an exceptional client experience What you bring to the table: Stupendous communication skills, both verbal and written Extremely detailed enabling you to deliver highly accurate work Ninja-like problem solving skills A self-motivated, self-start...
Category: Customer Service       

r****due
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| r****due
|    United States
Hourly Rate: Less than $10 / hr   |  Duration: Not Sure  |  Posted: May 22, 2015  |  Ends: 11d, 18h  |   25 Proposals
Looking for a person with excellent customer service skills to call/email customer with outstanding invoices and remind them that payment is due. This is an ongoing project that will only require less than 10 hours a week. A web based e-mail account and Skype private number will be provided.
Category: Customer Service       
Preferred Location: North America

M****ain
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| M****ain
|    United States
Hourly Rate: Not Sure   |  Duration: Not Sure  |  Posted: May 22, 2015  |  Ends: 11d, 13h  |   3 Proposals
Hire an Accountant witrh this template to record and maintain accuracy with all of your business finances.Use this guide to complete an accounting project to manage bookkeeping ,taxes,and other financial information vital to your business..
Category: Customer Service       

a****008
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| a****008
|    India
Hourly Rate: Not Sure   |  Duration: Not Sure  |  Posted: May 21, 2015  |  Ends: 11d, 8h  |   24 Proposals
We're a luxury goods online retailer looking for help to provide our customers with top-quality customer service and support. Your tasks will include: * Answering customer service emails * Emailing customers about discontinued or out of stock products * Providing shipping estimates * Finding order tracking numbers * Answering questions about our store policies and returns * Entering orders on vendor systems * Contacting suppliers regarding purchase orders and delivery dates You will need to be familiar with Gmail, major U.S. shipping carriers' websites and policies, and be able to learn and work with our web-based customer and order management system, as well as our vendors' order management systems. Familiarity with Magento, BigCommerce, or Shopify systems a plus.
Category: Customer Service       
Preferred Location: United States

g****yle
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| g****yle
|    United States
Hourly Rate: Not Sure   |  Duration: Not Sure  |  Posted: May 21, 2015  |  Ends: 11d, 8h  |   18 Proposals
We're a luxury goods online retailer looking for help to provide our customers with top-quality customer service and support. Your tasks will include: * Answering customer service emails * Emailing customers about discontinued or out of stock products * Providing shipping estimates * Finding order tracking numbers * Answering questions about our store policies and returns * Entering orders on vendor systems * Contacting suppliers regarding purchase orders and delivery dates You will need to be familiar with Gmail, major U.S. shipping carriers' websites and policies, and be able to learn and work with our web-based customer and order management system, as well as our vendors' order management systems. Familiarity with Magento, BigCommerce, or Shopify systems a plus.
Category: Customer Service       
Preferred Location: United States

g****yle
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| g****yle
|    United States
Hourly Rate: $10 - $15 / hr   |  Duration: 1-2 weeks  |  Posted: May 21, 2015  |  Ends: 11d, 2h  |   8 Proposals
- Strong verbal communication skills - Customer service experience a plus Job Description: We're looking for someone with a good phone presence to help us build a marketing list. Your responsibilities: - Manage outflow of calls to current or prospective clients/customers - Contact businesses by telephone - Explain products or services and answer questions from customers - Record names, addresses, emails and reactions of prospects contacted Your qualifications: - Basic telephone etiquette - Strong verbal communication skills - Customer service experience a plus - A complete Elance profile - References or an established reputation on Elance preferred
Category: Customer Service       
Preferred Location: North America

D****eHH
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| D****eHH
|    United States
Hourly Rate: Not Sure   |  Duration: Not Sure  |  Posted: May 21, 2015  |  Ends: 86d, 0h  |   7 Proposals
Growing Electrical Contracting company is looking to hire a receptionist to join its team of office staff. Job Description: * Scheduling appointments * Maintains customer records by updating account information. * Follow up with potential customers, close sales. *Data entry on several different platforms. *Assist multiple departments in daily activities. *Room for growth *Potential for outbound sales Skills/Qualifications: * Outstanding written and verbal communication skills *Posses superb interpersonal skills *Friendly, outgoing, positive *Dependable *Have a stable work history * Experience in sales and/or customer service *Listening, Resolving Conflict, Analyzing Information, Attention to Detail, Dedication, Integrity, Thoroughness, Multi-tasking *Must have basic computer knowledge *High school diploma required. Associate's or Bachelor's Degree a plus Great Company culture with a casual & fun atmosphere. Compensation will be commensurate with experience. J...
Category: Customer Service       
Preferred Location: United States

F****ric
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| F****ric
|    United States
Hourly Rate: Less than $10 / hr   |  Duration: Not Sure  |  Posted: May 21, 2015  |  Ends: 10d, 22h  |   32 Proposals
Follow up with our customers for feedback reviews Job Description: We're looking for a Customer Service Agent. Your responsibilities: - Respond to customer inquiries via chat, email and telephone in an efficient and effective manner - Evaluate, trouble-shoot and follow-up on customer issues - Maintain regular and consistent attendance and punctuality Your qualifications: - A complete Elance profile - References or an established reputation on Elance preferred
Category: Customer Service       
Skills: Customer Service       

a****skv
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| a****skv
|    United States
Hourly Rate: $15 - $20 / hr   |  Duration: Not Sure  |  Posted: May 21, 2015  |  Ends: 10d, 22h  |   37 Proposals
Follow up with our customers for feedback reviews Job Description: We're looking for a Customer Service Agent. Your responsibilities: - Respond to customer inquiries via chat, email and telephone in an efficient and effective manner - Evaluate, trouble-shoot and follow-up on customer issues - Maintain regular and consistent attendance and punctuality Your qualifications: - A complete Elance profile - References or an established reputation on Elance preferred
Category: Customer Service       
Skills: Customer Service       

a****skv
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| a****skv
|    United States
Hourly Rate: Not Sure   |  Duration: Not Sure  |  Posted: May 21, 2015  |  Ends: 10d, 21h  |   2 Proposals
We are looking for someone who can handle our customer service in Finland between 13.07.2015 - 13.08.2015 ( 1 month ) We will give you briefing and we will give you the knowledge base so you will be able to reply the customer questions yourself. We are talking about 5 - 10 calls per day and 5 - 10 emails per day maximum. You just need to reply them. We can forward the phone number of our hotline to your mobile and you will also be able to get the emails on your mobile phone. Please send your bid only if you are native from Finland. You will get more details and information on chat.
Category: Customer Service       

j****_de
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| j****_de
|    Germany
Hourly Rate: Less than $10 / hr   |  Duration: 7-9 months  |  Posted: May 21, 2015  |  Ends: 10d, 21h  |   30 Proposals
Hello, I am looking for an english speaking person that is able to follow a standard operating procedure, call clients on a weekly basis, upload comments in a project management software, offer solutions in the form of products to clients, and send email to clients. A phone interview will take place. This position is meant to be permanent. Please let me know your desired salary and relevant testimonials.
Category: Customer Service       

a****aux
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| a****aux
|    United States
Hourly Rate: Not Sure   |  Duration: Not Sure  |  Posted: May 21, 2015  |  Ends: 85d, 13h  |   6 Proposals
BE AN INDEPENDENT SALES/MARKETING AGENT Have you always thought of making money between ?300- 1000 monthly? Have you always thought of working for yourself? Have you always thought of working on flexible hours? If the answer to this questions is "YES", please give your skype id for further discussion.
Category: Customer Service       
Preferred Location: Spain

O****a-O
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| O****a-O
|    United Kingdom
Hourly Rate: Less than $10 / hr   |  Duration: Not Sure  |  Posted: May 20, 2015  |  Ends: 10d, 8h  |   15 Proposals
I'm a 2x Elite Top 100 Beachbody coach out of 250,000 coaches. I have A LOT of customers and coaches that rely on me. I need some help with that haha. I'm pretty laid back and get along with almost everyone. Beachbody is the company that created P90X & Insanity home workout programs. We have 100s of workout programs and supplements. The Beachbody Coach Network is multi-level marketing (network marketing). So I'm looking for someone who is passionate about fitness and nutrition. It's definitely not rocket science what I do and what I need help with (it's 3 things): 1) I connect with people on instagram (my instagram is @Pat90X) by searching for hashtags and finding photos that catch my eye. I go to their profile, like some of their photos, and comment on one of their pictures to start a conversation. I do the same thing each time I get a new follower. Ultimately I want to connect with them over on facebook (   [obscured]  /Patrick.Riehlman1 ). 2) For each person that sends me ...
Category: Customer Service       
Skills: Facebook Marketing       

p****90x
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| p****90x *
|    United States
Hourly Rate: Less than $10 / hr   |  Duration: 7-9 months  |  Posted: May 20, 2015  |  Ends: 25d, 7h  |   13 Proposals
I am looking for someone to join our team of 6, in a permanent position, with guaranteed and consistent hours. You'll work closely with me and our team, initially for 4 hours per day, Monday to Friday, US Pacific Time (PST). For the right person there will be an opportunity to increase in hours to ~8 hours per business day. Some Reasons to Consider this Position: - It's a permanent position - Starting at 4 hours per day, and will quickly progress to full-time - Guaranteed hours (I'll pay you even if there isn't enough work for you to do) - Stable team of 6 - All payment will be made through Elance. After working with us for some time you have the option of moving off Elance and becoming a salaried member of our team and setting your own hours, like our other Account Coordinators have done. - I always provide very clear instructions, either written or by video - We make a meaningful contribution and help medical research succeed that would otherwise fail - Join a fun and open team envi...
Category: Customer Service       

N****5a1
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| N****5a1 *
|    Canada
Hourly Rate: Less than $10 / hr   |  Duration: Not Sure  |  Posted: May 20, 2015  |  Ends: 10d, 4h  |   10 Proposals
?"? we need a peson that will handle calls and emails for our real estae business . fluent engish without an accent is critical for this job.
Category: Customer Service       

s****rea
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| s****rea
|    Israel
Hourly Rate: Not Sure   |  Duration: Not Sure  |  Posted: May 20, 2015  |  Ends: 10d, 4h  |   29 Proposals
For our website. To answer calls, emails and chat. Job Description: We're looking for a Customer Service Agent. Your responsibilities: - Respond to customer inquiries via chat, email and telephone in an efficient and effective manner - Evaluate, trouble-shoot and follow-up on customer issues - Maintain regular and consistent attendance and punctuality Your qualifications: - A complete Elance profile - References or an established reputation on Elance preferred
Category: Customer Service       
Skills: Customer Service       

d****rin
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| d****rin
|    United States
Hourly Rate: Not Sure   |  Duration: Not Sure  |  Posted: May 20, 2015  |  Ends: 10d, 4h  |   2 Proposals
?"? i need a peson that will provide phone and email suppot for my real estate business. fluent english is critical for this job
Category: Customer Service       

s****rea
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| s****rea
|    Israel
Hourly Rate: $10 - $15 / hr   |  Duration: 3-4 weeks  |  Posted: May 20, 2015  |  Ends: 9d, 16h  |   15 Proposals
Travel business based in Singapore. We have regular requests from United States and Canada. We need a customer service assistant who is based in United States to answer incoming call for the next 4 weeks. We will provide answer scripts and we need your help to answer the basic questions and note down the details for complicated cases. My team will get back to the customers within one day. If project is successful, this can be a permanent project for the next 12 months.
Category: Customer Service       
Preferred Location: North America

D****sia
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| D****sia
|    Singapore
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