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Fixed Price: About $85   |  Posted: 20h, 36m ago  |  Ends: 1d, 3h  |   3 Proposals
I am looking for a person for an on-going position who can prepare interview preparation and coaching questions across a wide range of industries and positions. It involves between 8-15 hours of work a week. You must have: - an excellent standard of written English which is grammatically correct - be able to work independently and carry out online research - have confident spoken English, sufficient to communicate in vision on skype - able to structure, write consisely and coherently - analyse data, think independently and make decisions - good word and powerpoint skills - reliable, self motivated and can work to short deadlines - able to consistently deliver quality work Whilst training will be given via Skype interested applicants will be asked to carry out an exercise to assess skills. Generally the majority of the work involves: - assessing and researching the job specification to access the technical competence and behaviour values required - writing bespoke and challeng...
Category: Customer Service       
Skills: Research, Content Writing, Recruiting       
Preferred Location: India/Southern Asia, Eastern Asia

e****ley
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| e****ley
|    United Kingdom
Fixed Price: Not Sure   |  Posted: Jun 29, 2014  |  Ends: 2d, 9h  |   16 Proposals
We are a digital publishing company (est 2004). We are basically looking for a 24/7 answering service to pick up calls for our customers/visitors and instruct visitors/customers how to order our products, take customer contact info, explain our process and policies, provide pricing, discuss terms, enhance credibility etc. Looking to pay on a per month basis. Must have strong fluent U.S. or U.K English Accent. Please include audio samples and portfolio. Before we hire you on regular basis, we want to test your skills by conducting a small test project (payment for the test project will be made on a per call-minute basis): Details of the test project (no selling skills required): 1) We will need you to call several media companies on our behalf, and ask them a few guiding questions with regard to using their advertising platforms, available media slots, costs, payment options, etc. 2) We will guide you in full on what to ask and how to ask it prior to making the calls. 3) Yo...
Category: Customer Service       

h****wal
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| h****wal
|    France
Hourly Rate: Not Sure   |  Duration: Not Sure  |  Posted: Jun 29, 2014  |  Ends: 1d, 23h  |   25 Proposals
- Candidates must have suitable experience (3 years plus) in customer service. - We are only interviewing candidate who can speak and write perfect English. - Five days a week full time, one hour on Saturday and Sunday (max). - 9-5 Business working hours. - Suitable equipment for making and receiving phone calls through a pc softphone. - Experience with returns management Programs / sites used: - Dropbox - Gmail - Skype - Woocommerce - eBay - Amazon - Wordpress - Interlink - DPD This is a long term position, we are seeking someone / companies with experience.
Category: Customer Service       
Preferred Location: Philippines

F****dja
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| F****dja
|    United Kingdom
Hourly Rate: Not Sure   |  Duration: Not Sure  |  Posted: Jun 28, 2014  |  Ends: 1d, 14h  |   76 Proposals
We are Now Hiring & Training New Agents. Would you like to be part of our Team? Contact Us for an Interview. Job Description: This is a Live Chat Agent position only, no calls. Your task include answer clients inquiries, give them information, and book appointments, send daily reports, we will train you. Requirements: Internet Laptop or PC Flexible schedule Availability 24/7 Strong understanding of Internet and online communication tools Experience in chat support is not necessary but it will be a plus. Strong communications skills and attention to detail a must. To Apply please leave a small description of your job experience, rates. Thank you.
Category: Customer Service       
Skills: Admin Assistant, Customer Service       

a****115
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| a****115 *
|    United States
Hourly Rate: $3 - $5 / hr   |  Duration: 7-9 months  |  Posted: Jun 28, 2014  |  Ends: 1d, 11h  |   7 Proposals
Create short sale packages and negotiate with American banks on our proprietary web portal, order Broker Price Opinions (BPO), setup closings with our title company. Work with our in-house appraisers, lawyers, and cash investors to close our real estate transactions. Facilitate our sales force of case managers/ account executive to close deals to secure contracts homeowners in foreclosure in the United States. Upload foreclosure leads to our portal and data mine these foreclosure leads for foreclosure client contact information of emails and phone numbers. Cold call foreclosure clients to secure sale contracts. Provide customer service for foreclosure clients. Provide full technical, sales and customer service support for the foreclosure case life cycle from origination to closing at real estate title company over our web portal system. Customer Service and Online Transaction Processing experience needed. Must provide verifiable resume, job history, employment references, educational h...
Category: Customer Service       

S****ing
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| S****ing
|    United States
Hourly Rate: $30 - $40 / hr   |  Duration: 1-2 weeks  |  Posted: Jun 27, 2014  |  Ends: 12h, 10m  |   17 Proposals
Hiring for Full Time Data Entry/Receptionist must have exceptional math skills and be very proficient in Microsoft Excel, Word and Powerpoint. Must have knowledge of spread sheets and be office oriented. Applicant must be able to answer phones, fax, copy and file. Very fast paced environment. Starting pay will be 9.00/hr Interested applicants please send Resume.
Category: Customer Service       

h****a22
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| h****a22
|    United States
Hourly Rate: $30 - $40 / hr   |  Duration: 1-2 weeks  |  Posted: Jun 27, 2014  |  Ends: 12h, 7m  |   23 Proposals
General Purpose:Perform accurate and efficient data entry and reconciliation.Essential Job Duties:Collect, verify and enter a variety of data in into an electronic computer according to programmed instructions.Coordinate the collection of data from point of origin.Participate in the preprocessing of data to locate missing information and to make corrections as necessary.Resolve problems/issues regarding the data.Update files and records. Create back-up files.Reconcile computer system census to facility computer system census and notify appropriate personnel of any errors to be corrected on the facility computer system census.RequirementsQualifications:High school diploma or G.E.D.Basic knowledge of data entry.Basic knowledge of bank reconciliation principles and procedures, preferred.Exposure to automated tasking system preferred.Basic understanding of Excel and Word, mainframe computer systems and PC LANs.Ability to maintain regular attendance.Knowledge, Skills Abilities and Behaviors...
Category: Customer Service       

h****a22
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| h****a22
|    United States
Hourly Rate: $3 / hr or more   |  Duration: Not Sure  |  Posted: Jun 27, 2014  |  Ends: 10h, 28m  |   100 Proposals
Looking for someone to handle the live chat answering and helping customer service for an online store. Strong English skills and attention to detail is required. Job description: - Answering chats - Converting visitors into customers - Placing online orders - Providing excellent customer support - Helping process return requests - Helping customers with any questions they may have, by sending them sizing charts, and product links Product training will be provided through Skype. Please send competitive offers. This is a contract to hire position. Hours: 7pm-8:30am US Central Standard Time. But the hours may change. More information will be provided.
Category: Customer Service       

w****453
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| w****453
|    United States
Hourly Rate: $10 - $15 / hr   |  Duration: Not Sure  |  Posted: Jun 16, 2014  |  Ends: 1d, 9h  |   35 Proposals
Elance (  [obscured]  ) is currently looking for a Dispute Coordinator who will be responsible for supporting the Dispute team by providing first touch triage of incoming dispute cases, processing of hourly cases and email support to ensure deadlines are met within an established process. Responsibilities: Research each dispute case to determine if the job meets the qualifications for Dispute Assistance. Log case notes and set appropriate follow up timelines to ensure the handoff to the Dispute team stays within established deadlines. Manage unqualified cases from start to finish. Process all hourly disputes to determine payment qualification. Contact and respond to customer inquiries via email in an efficient and effective manner. Provide first touch outreach via telephone to High Value clients. Identify problem users for review to maintain the user community and Elance brand. Provide feedback to management regarding necessary changes and updates; including policies,...
Category: Customer Service       
Preferred Location: North America

E****nce
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| E****nce
|    United States
Fixed Price: Not Sure   |  Posted: Jun 12, 2014  |  Ends: 4h, 9m  |   24 Proposals
We are looking for a Canadian or U.S. call center to service our customers on our For Sale by Owner Real Estate Website. Our customers will primarily be from Canada. We will require the following tasks: Answer customer calls Provide customer service for any issues Solve most issues over the phone Report any issues that can't be solved over the phone to our assistant. Qualify buyers if they would like to view a listing Book showings for our clients We require the following skills: Call center experience Customer service experience Real Estate experience Attention to detail Phone etiquette Our website will generate a lot of clients so we will require a team of people rather than an individual. This will be an ongoing position.
Category: Customer Service       
Preferred Location: North America

0****LTD
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| 0****LTD
|    Canada
Hourly Rate: Less than $10 / hr   |  Duration: Not Sure  |  Posted: Apr 15, 2014  |  Ends: 1d, 18h  |   33 Proposals
Philippines Customer Service Agent Wanted: **ATTENTION APPLICANTS**** All applicants who don't follow the instructions will not be considered. We're looking for someone who has experience leading a team, monitoring quality, creating training materials, and training new members. The following are tasks required by the agents you willl supervisor: A) Handle incoming phone calls and customer tickets from 9 AM to 5 PM EST Customer Service (California Time) Monday-Friday B) Ensure every ticket is solved C) Ensure notes are made in our CRM and the proper transaction is placed (if needed) for every transaction D) Provide weekly reports of hours worked E) Follow our customer service guidelines and standard procedures F) Handle outgoing phone calls and listen to voicemails to respond to customer inquiries G) Save sales and try to retain customers H) You must leave notes on every single transactions To APPLY: 1) You must have worked for a major companies and have significant customer servic...
Category: Customer Service       
Preferred Location: Philippines

a****ing
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| a****ing
|    United States
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