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Time Left: Less than 7 days
Hourly Rate: Less than $10 / hr   |  Duration: Not Sure  |  Posted: Feb 27, 2015  |  Ends: 1d, 21h  |   35 Proposals
We are a small company with 4 ecommerce sites (  [obscured]  ,   [obscured]  ,   [obscured]  ,   [obscured]  ). In addition, we have an Amazon Store as well as Ebay. I need someone to field email from 5 am Eastern to 9 am Eastern. I am looking to pay much less than $10 per hour. Basic Responsibilities Check emails any emails after 5 am and before 1 pm EST and listen to any voice mails on email. For each non-spam email, put notes in the customer service system and respond to any Customer Service Requests. Send in orders not requiring review in the customer service system by 6 am EST. Please review the job description.   [obscured]  /a/clownantics.com/document/d/1VGeqP-exW-UcS_BOx7pNc9yMDYkC3vvIaB-yEY9ZAug/edit# Also here is the customer service test:   [obscured]  /a/clownantics.com/forms/d/1AxY71_4pRPuWDWaNOWS8J5pKiVVe0aEaA6Jvf-srNYw/viewform Thanks, Blake Cabot Owner ClownAntics
Category: Customer Service       
Preferred Location: Eastern Europe, India/Southern Asia

b****bot
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| b****bot
|    United States
Hourly Rate: Not Sure   |  Duration: Not Sure  |  Posted: Feb 26, 2015  |  Ends: 13h, 48m  |   0 Proposals
Unser Auftraggeber Unser Auftraggeber ist einer der grössten Anbieter von TV und Internet der Schweiz. Sein eigenes Netzwerk erschliesst über 2 Millionen Haushalte und umfasst alle grösseren Schweizer Städte. Ihre Aufgabe Sie unterstützen unseren Auftraggeber in der telefonischen und schriftlichen Kundenberatung. Erleben Sie die Welt TV und Internet von einer anderen Seite und assistieren Sie Privatkunden bei ihren Anliegen. Zu Ihren Aufgaben gehören unter anderem Kundenberatung bei Anliegen zu Zahlungsvorgängen und Fragen zum Vertrag sowie eine seriöse Verwaltung der Kundendaten; Professionelle Beratung zu Tarifen sowie zu aktuellen TV und Internet Angeboten; Hilfreicher und effektiver Technical Support. Ihr Profil Hervorragende Deutschkenntnisse in Wort und Schrift; Grundlegendes Verständnis der englischen Sprache; Gute allgemeine Computerkenntnisse und Schreibgeschwindigkeit; Leidenschaft für Telekommunikation und grundlegendes technisches Verständnis; Ausgezeich...
Category: Customer Service       

P****rch
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| P****rch *
|    Portugal
Fixed Price: Less than $500   |  Posted: Feb 26, 2015  |  Ends: 11h, 38m  |   8 Proposals
Looking for a temporary freelancer to call approximately 250 of our clients. We provide a short script, email address, e-mail template and excel spreadsheet to call, follow up with an email after the call and record outcome in a basic excel spreadsheet (an excel list of 4-5 columns pre-populated with client details and 2 more columns to capture information. No formulas) Male or Female with a friendly voice and American accent. Calls to be made during US business hours
Category: Customer Service       
Preferred Location: North America

r****nza
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| r****nza
|    South Africa
Hourly Rate: Less than $10 / hr   |  Duration: 7-9 months  |  Posted: Feb 25, 2015  |  Ends: 4d, 4h  |   12 Proposals
We are looking for a part time Sales Support / Customer Service person who can contact customers in the US (Denver, CO) during business hours via email and telephone. Mainly preparing quotes and following up on proposals as well as contacting existing customers to "check in" EQUIPMENT REQUIREMENTS: HIGH SPEED INTERNET COMPUTER Outbound Phone to call USA - Please have this available. PERSONAL REQUIREMENTS: B2B SALES EXPERIENCE (copier, office supplies, toner is a PLUS) PROPER BUSINESS ENGLISH BOTH VERBAL AND WRITTEN POSITIVE AND FRIENDLY PERSONALITY ATTENTION TO DETAIL PROFICIENT IN MS OFFICE SUITE CRM EXPERIENCE A PLUS - ZOHO, SALESFORCE, ETC.. **Please attach a brief personal audio recording with your bid** WORK HOURS: 10:00AM - 1:00PM MST (-7GMT) MONDAY-FRIDAY 3 hours per day. 60 hours a month DUTIES: Return Voicemail ASAP within 30 minutes of receipt Return emails ASAP within 30 Minutes INBOUND/EMAIL/CHAT SALES: Assessing B2B customer needs and making recom...
Category: Customer Service       
Skills: Sales       

c****ink
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| c****ink
|    United States
Hourly Rate: Not Sure   |  Duration: Not Sure  |  Posted: Feb 25, 2015  |  Ends: 4d, 2h  |   0 Proposals
Home maintenance business is looking to add a super star customer service person to the team around March 23, 2015. The position allows for the ability to work remotely. Candidate should be located in the North Indianapolis area. Once training is complete, candidate will be able to work remotely except for scheduled face to face weekly meetings. Our business is based on super fast customer response, excellent customer service, and attention to detail. Candidates must possess strong customer service skills and must be able to work between the hours of 8am ? 5pm Monday-Friday. Except for January and February of each year, candidates should expect between 5-8 hours daily and an occasional Saturday may be required up to 2-3 times during the year. January and February are seasonally slow times for the business and may not require help. Candidate should be able to commit and excel at the following: ? Be available to work up to 8 hours Monday-Friday beginning at 8am-5pm. ? Answer all ...
Category: Customer Service       
Preferred Location: United States

d****dca
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| d****dca
|    United States
Hourly Rate: Less than $10 / hr   |  Duration: Not Sure  |  Posted: Feb 25, 2015  |  Ends: 3d, 20h  |   26 Proposals
Looking for help handling customer emails and troubleshooting customer problems. This is for a business that manages a fitness app; one that trains users for distance running (5K, 10K, marathon, etc.). We currently receive 1-3 emails per day but we are having trouble responding to each one in a timely manner and are looking for someone who can take over that responsibility. The questions are typically about problems with the app or the training so it is important for the freelancer to be tech savvy and familiar with the app, how it works, and how the training works. We can give you a tutorial and can provide you with a list of frequently asked questions and responses. We also have a technical support team that can handle technical questions if necessary. It would also be a plus for the freelancer to have some interest/experience with running/fitness. You can learn more by visiting our website: personalrunningtrainer.com The app is translated into a total of 9 languages, so we often u...
Category: Customer Service       
Preferred Location: North America

J****006
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| J****006
|    United States
Hourly Rate: $15 - $20 / hr   |  Duration: 1-2 weeks  |  Posted: Feb 20, 2015  |  Ends: 6d, 23h  |   8 Proposals
I have large data of Los angeles Law firms. I need contact person details for this city. I will hire for more work if any won working well.
Category: Customer Service       

i****ana
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| i****ana
|    India
Hourly Rate: Less than $10 / hr   |  Duration: 4-6 months  |  Posted: Feb 20, 2015  |  Ends: 6d, 20h  |   2 Proposals
Initial Responsibilities: Sort through and determine the status of open service requests Sort email inbox Convert pdfs to mathCAD
Category: Customer Service       
Skills: English, Technical Support       

j****ton
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| j****ton
|    United States
Hourly Rate: Not Sure   |  Duration: Not Sure  |  Posted: Feb 20, 2015  |  Ends: 6d, 18h  |   13 Proposals
We are looking for individual(s) who have previous work or who are preferably currently employed by a Travel Agency or Airline. We need someone well experienced and who may have previously worked for a big airline like American Airlines, Delta Airlines or British Airways and etc. We are in the process of launching a new corporation and are looking for individuals who possess those skills and who have worked in those environments. Longterm work is guaranteed and pay can be discussed based on experience.
Category: Customer Service       
Preferred Location: Philippines

j****d23
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| j****d23
|    United States
Hourly Rate: Not Sure   |  Duration: Not Sure  |  Posted: Feb 19, 2015  |  Ends: 6d, 7h  |   45 Proposals
Hello I run an ecommerce businesses and am looking for a customer support rep for my business on amazon for the long term. The support will be via email. We are looking for someone to join our team to help with customer service. I am looking for someone with *excellent* english communication skills. Customer service experience is preferred but not necessary. My businesses have been growing and I'm looking for someone who can grow with my business. If the first project goes well, there are a variety of other projects I'd like your help with. This job will start with a few hours/week but has the potential to grow once we figure out the best ways we can work together. If you are interested, please answer the following questions: 1. What is your experience (if any) with customer service? 2. Have you done any customer support work on amazon , or ebay before 3. What hours are you generally available for communication? 4. If English is not your native language, are you pretty...
Category: Customer Service       
Skills: Email Handling, Virtual Assistant       

v****biz
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| v****biz
|    United Kingdom
Hourly Rate: Not Sure   |  Duration: Not Sure  |  Posted: Feb 19, 2015  |  Ends: 6d, 5h  |   12 Proposals
We require a native Russian / Ukrainian speaker for the position of *site administrator / customer support representative* Requirements: - Fluent Russian and English - Working from home - Currently we need a person to work on weekends (Saturdays and Sundays, 8 hours a day, 10am-10pm with a break in between) Please send a CV in Russian and English (both languages)
Category: Customer Service       

r****pro
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| r****pro
|    Australia
Fixed Price: Less than $500   |  Posted: Feb 19, 2015  |  Ends: 6d, 4h  |   4 Proposals
Looking for a customer service specialist to bring my transactions to escrow. 4-6 transactions per month. I would like to pay per deal rather than per hour.
Category: Customer Service       
Preferred Location: United States

M****uno
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| M****uno
|    United States
Hourly Rate: $10 - $15 / hr   |  Duration: Not Sure  |  Posted: Feb 19, 2015  |  Ends: 6d, 0h  |   5 Proposals
We're looking for a German Customer Service Agent Skills and Qualifications: - German on a Native Speaker Level, spoken and written - Based in Germany - Ability to communicate efficiently in English with colleagues in other European countries - Good technical understanding of online / mobil communication devices and ability to assist (often elderly, non tech-savvy) customers in handling of such devices - Very well organized and detail-oriented person Job Description: Responsibilities: - Respond to customer inquiries via email and telephone in a friendly, polite, efficient and effective manner - Evaluate, trouble-shoot and follow-up on customer issues - Maintain regular and consistent attendance and punctuality Interested? Please write a few sentences about yourself in GERMAN. Thank you!
Category: Customer Service       
Skills: Customer Service       
Preferred Location: Germany

t****ch2
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| t****ch2
|    Germany
Hourly Rate: Not Sure   |  Duration: 7-9 months  |  Posted: Feb 19, 2015  |  Ends: 5d, 19h  |   52 Proposals
We're looking for an enthusiastic individual to provide email support to our clients, and handle several of our social media accounts. Your responsibilities will include: -- Responding to email (approximately 80 messages per day, 1-2 hours) -- Handling social media (Twitter, Facebook) -- Assistance on forums The role will require approximately 1-2 hours of work per day, with an initial training period. Currently this role takes ~40-45 hours per month. You will also need to be able to provide skeletal cover when you are away. *Positive enthusiasm* and an *EXCELLENT* grasp of English are required for this role. Please do not bid if English is not your native tongue.
Category: Customer Service       

P****ing
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| P****ing
|    United Kingdom
Fixed Price: $500 - $1,000   |  Posted: Feb 19, 2015  |  Ends: 5d, 17h  |   12 Proposals
We have an opening for the position of Client Acquisition Executive (Non- Travelling Job) Job Description 1. Responsible for prospecting, qualifying and generating new sales leads (national and International cities) to support the Accounts Managers. 2. Develop new business via telephone and mass communication such as email and social media to introduce the unique solution and identify appropriate clients within the target industry. 3. Follow up on leads and conduct research to identify potential prospects on national and international cities. 4. Conduct a needs analysis and determine prospects pain points to determine how the unique solution will adhere to those needs.  5. Identify key niche clientele within these prospects to determine budget and timeline.  6. Build and cultivate prospect relationships by initiating communications and conducting follow-up communications in order to move opportunities through the sales funnel.  7. Work with the Sales team to develop and grow the sale...
Category: Customer Service       

a****ers
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| a****ers
|    United Kingdom
Hourly Rate: Not Sure   |  Duration: Not Sure  |  Posted: Feb 19, 2015  |  Ends: 5d, 17h  |   53 Proposals
Hi, im looking for someone to help on a casual basis to operate our zopim chat service. We are currently just going into beta and i dont expect demand to be high initially, and i will generally operate. However, it would be good to have some back up to help our where necessary. If you have experience in online support chat services, specifically zopim, then please let me know. Also if you have experience in setting up support services and evolving these processes then that will be an added bonus. website is:   [obscured]   You would be required to help customers understand our business methodology and tools as required. Thanks Daniel
Category: Customer Service       

D****n01
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| D****n01
|    Australia
Hourly Rate: Not Sure   |  Duration: Not Sure  |  Posted: Feb 19, 2015  |  Ends: 5d, 12h  |   6 Proposals
Full Time Administration Role in the hart of Bangkok. We are currently establishing our APAC Customer Care team and seek to recruit for a talented individual who is passionate about customer service and enjoy interacting with customers to be part of our expansion. Work location Bangkok Customer Support Officer ? Merchant Services Responsibilities: ? Provide administrative support to the Sales team for the Pre-sales and Post-sales procedure towards clients ? Prepare customer invoicing ? Manage merchant application and underwriting towards banking partners ? Prepare quotation and presentation materials ? Manage merchant agreements ? Daily e-mail communication with internal and external parties ? Handle customer e-mail based enquiries and follow up sales activities ? Maintain relationship by e-mail with existing clients and grow the accounts as well as build up new customer base for the team Qualifications & Experience: ? 1 year or above relevant working experience in sales support...
Category: Customer Service       
Preferred Location: Thailand

b****f21
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| b****f21
|    Australia
Fixed Price: Not Sure   |  Posted: Feb 19, 2015  |  Ends: 5d, 11h  |   52 Proposals
We have a web design adjency and we're considering offering live chat services to our clients. We currently have 50+ clients, not all of them would be suited for this but a few possibly will. We gain roughly 15 clients per month. We would like to know a bid per client to have live chat accessable. We would then take this price to our clients and ask if they want this service. We would like to offer this to clients for 24 hours of service. This cannot be a hourly job because it will be far too costly. We're looking for a dynamic group who solely focus on live chat services.
Category: Customer Service       

s****th1
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| s****th1
|    Australia
Fixed Price: Less than $500   |  Posted: Feb 18, 2015  |  Ends: 5d, 6h  |   22 Proposals
Special Virual Assistant, Customer Service, Telemarketing project. Can expand to long term. Very easy. Click the links. Call the phone numbers. Ask 5+ questions. Must speak English well. Send an note with your sample voice clip. Follow up. Easy instructions and training provided. Fun not boring. Contact us asap . Longer term management position available if applicant can inspire, is a fair team leader. Hourly plus bonuses included !!!!
Category: Customer Service       
Skills: Telemarketing       

p****ion
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| p****ion
|    United States
Hourly Rate: Less than $10 / hr   |  Duration: 4-6 months  |  Posted: Feb 18, 2015  |  Ends: 5d, 3h  |   26 Proposals
We're an IT service firm in North America operating on EST time zone looking to hire two very sharp Virtual Customer Service Assistant - Administrative Data Entry people for our evening customer service shift. We seek someone who is very well spoken in american English with extensive phone customer service experience. This will be for a full time position where you will be working exclusively for our company for about 50 - 60 hours each week, answering incoming phone calls, as as well as performing some administrative data entry tasks during the following hours EST time zone hours: 7PM to 3AM Monday through Friday 10AM - 6PM Saturday 11AM - 5PM Sunday Tasks & Responsibilities: 1. Answering Phone calls 2. Online research 3. Filtering email in support 4. Updating records in CRM 5. Answering customer service emails / tickets / web chat 6. Filtering through resumes 7. Social media communication recruiting followers on twitter and google plus 8. Creating training mat...
Category: Customer Service       

s****eal
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| s****eal
|    United States
Hourly Rate: Less than $10 / hr   |  Duration: 7-9 months  |  Posted: Feb 18, 2015  |  Ends: 5d, 2h  |   7 Proposals
I'm looking for a Spanish Speaking agent to handle incoming/outgoing phone calls. Applicant must: 1-Be %100 Bilingual (English - Spanish) with little/no accent. 2-Have reliable high speed internet. 3-Be Customer Service Oriented 4-Be abel to work Monday to Friday 10am to 6pm US eastern time (New York Time) 5-Be able to work Saturday & Sunday 11am to 7pm (Optional) NOTE: Reply with: "Yes, I speak Spanish" otherwise your proposal is declined. Thank you, Bell
Category: Customer Service       
Skills: Spanish       
Preferred Location: Philippines

c****csr
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| c****csr
|    United States
Hourly Rate: Less than $10 / hr   |  Duration: Not Sure  |  Posted: Feb 18, 2015  |  Ends: 4d, 20h  |   38 Proposals
-Must be 100% fluent in written and spoken English -Must be able to take phone calls and respond e-mails in English Job Description: We're looking for a Customer Service Agent/s. Your responsibilities: - Respond to customer inquiries via chat, email and telephone in an efficient and effective manner - Evaluate, trouble-shoot and follow-up on customer issues - Maintain regular and consistent attendance and punctuality Your qualifications: - A complete Elance profile - References or an established reputation on Elance preferred
Category: Customer Service       
Skills: Customer Service       
Preferred Location: India/Southern Asia

n****z20
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| n****z20
|    United States
Hourly Rate: $10 - $15 / hr   |  Duration: Not Sure  |  Posted: Feb 18, 2015  |  Ends: 4d, 17h  |   8 Proposals
"We are not looking for outsourcing outside Australia" - "The proposed fees are Australian Dollars (Not US)" An after-hours home visit health service provider in Australia is looking to outsource our telephone handling process. The service hours are 7 days a week - 4pm ? 8pm (ongoing) (Time zone is Brisbane time ? GMT+10) You can take as much as the hours that suits your time and circumstances. Requirements: 1. Have access to a landline, PC and broadband internet. During the work hours, the incoming calls will be diverted into your preferred landline. 2. Your main task is to take incoming phone calls and make/change/cancel appointments using online system. The role requires following skills: - Good communication (Australian native English-speaking) - Good customer service skills - Being reliable and committed to the working hours. - Bound to confidentiality and have the ability to use discretion and judgment in discussing delicate matters over the phone.Work w...
Category: Customer Service       
Preferred Location: Australia

M****974
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| M****974
|    Australia
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