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Time Left: Less than 7 days
Hourly Rate: Less than $10 / hr   |  Duration: Not Sure  |  Posted: Aug 31, 2015  |  Ends: 3d, 23h  |   10 Proposals
I need a full time customer support representative who can take phone calls and respond to email tickets. You need to be available to work from home and take calls 8 hours per day, Monday through Friday from the hours of 10 am - 6 pm PST. You will be paid at a flat hourly rate and we are looking for full-time candidates only. The process will involved cancelling and refunding member's accounts through a customer support interface and script, replying to emails, and providing customer feedback on the product to the rest of the team. U.S. representatives only. International candidates will not be accepted at this time.
Category: Customer Service       
Preferred Location: North America

k****unt
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| k****unt
Hourly Rate: $20 - $30 / hr   |  Duration: Not Sure  |  Posted: Aug 27, 2015  |  Ends: 10h, 45m  |   10 Proposals
Looking for a Customer Service Director to manage all aspects of our Customer Happiness Team during our 60-day crowdfunding campaign. We have a new product launching on Indiegogo.com in late September and looking to build our brand with positive customer relationships. Experience with Desk.com ticketing system a plus. Learn more about our product here:   [obscured]  
Category: Customer Service       
Preferred Location: United States

n****524
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| n****524 *
|    United States
Hourly Rate: $15 - $20 / hr   |  Duration: Not Sure  |  Posted: Aug 26, 2015  |  Ends: 6d, 23h  |   32 Proposals
Is this you? We are a life coach training company that runs Zendesk as our helpdesk. While the tool is important, having perfect written English, a sense of humour, and a love of helping people is far more important (we can teach you zendesk, can't really teach the rest). To be a perfect candidate, you'd have everything above (though Zendesk we can teach you), and a systems/logical/problem solving approach to the world. Your specialty will be to answer questions for people who are interested in our coaching, so you would be available to answer phones during work hours, online chat, and zendesk tickets. This is NOT a selling position - you are there to be friendly and answer basic questions. You would also help the CEO with administrative tasks as well (we do have some quiet times). We have 2 training companies and one coaching company, all helping each other to deliver great results to clients. You'd learn parts of everything above, and you'll also learn about inbound marketing...
Category: Customer Service       
Preferred Location: North America

P****elp
 [?]
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| P****elp
|    United States
Hourly Rate: Not Sure   |  Duration: Not Sure  |  Posted: Aug 26, 2015  |  Ends: 6d, 23h  |   21 Proposals
We are a well-known life coach training company. We are running some campaigns where we receive numerous comments in Facebook. I'm looking for a part time FB comments person who can focus on monitoring comments, responding politely and positively, and coordinate with customer service when a question is asked that you do not know. Ideally this position would take an hour or two per day on an ongoing basis. Some times it could be up to 3 one hour slots per day (we prefer to space out the visits so that we can respond to new requests). We are on the lookout for good people and things might grow from there. Please respond with your resume in PDF format and an explanation of how you would fit in with this role. Please include your hourly rate. We do require impeccable written English skills, good judgment, and responsibility. Thanks Mark
Category: Customer Service       

P****elp
 [?]
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| P****elp
|    United States
Hourly Rate: Not Sure   |  Duration: 7-9 months  |  Posted: Aug 25, 2015  |  Ends: 5d, 14h  |   2 Proposals
Job Description: We're looking for a Customer Service Agent. Your responsibilities: - Respond to customer inquiries via email and telephone in an efficient and effective manner - Evaluate, trouble-shoot and follow-up on customer issues - Maintain regular and consistent attendance and punctuality - If based in Italy, possibility to meet clients in face to face in an office in your town Your qualifications: - Italian and english speaking and writing skills (bilingual) - A complete Elance profile - References or an established reputation on Elance preferred - Experience in language classes would be great
Category: Customer Service       
Skills: Customer Service       

T****d35
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| T****d35
|    Australia
Hourly Rate: Not Sure   |  Duration: 7-9 months  |  Posted: Aug 25, 2015  |  Ends: 5d, 14h  |   5 Proposals
Job Description: We're looking for a Customer Service Agent. Your responsibilities: - Respond to customer inquiries via email and telephone in an efficient and effective manner - Evaluate, trouble-shoot and follow-up on customer issues - Maintain regular and consistent attendance and punctuality - If based in Switzerland, possibility to meet clients in face to face in an office in your town Your qualifications: - German and english speaking and writing skills (bilingual) - A complete Elance profile - References or an established reputation on Elance preferred - Experience in language classes would be great
Category: Customer Service       
Skills: Customer Service       

T****d35
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| T****d35
|    Australia
Hourly Rate: Not Sure   |  Duration: 7-9 months  |  Posted: Aug 25, 2015  |  Ends: 5d, 14h  |   8 Proposals
Spanish and english speaking and writing skills (bilingual) Expert in language courses abroad Job Description: We're looking for a Customer Service Agent. Your responsibilities: - Respond to customer inquiries via email and telephone in an efficient and effective manner - Evaluate, trouble-shoot and follow-up on customer issues - Maintain regular and consistent attendance and punctuality - If based in Spain, possibility to meet clients in face to face in an office in your town Your qualifications: - A complete Elance profile - References or an established reputation on Elance preferred - Experience in language classes would be great
Category: Customer Service       
Skills: Customer Service       

T****d35
 [?]
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| T****d35
|    Australia
Hourly Rate: Not Sure   |  Duration: 7-9 months  |  Posted: Aug 25, 2015  |  Ends: 5d, 14h  |   5 Proposals
French speaking and writing Expert in 'sejours linguistiques' (language courses abroad) Job Description: We're looking for a Customer Service Agent. Your responsibilities: - Respond to customer inquiries via email and telephone in an efficient and effective manner - Evaluate, trouble-shoot and follow-up on customer issues - Maintain regular and consistent attendance and punctuality - If based in Paris, possibility to meet clients in face to face in an office Your qualifications: - A complete Elance profile - References or an established reputation on Elance preferred - Experience in language classes would be great
Category: Customer Service       
Skills: Customer Service       
Preferred Location: France

T****d35
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| T****d35
|    Australia
Hourly Rate: Not Sure   |  Duration: Not Sure  |  Posted: Aug 25, 2015  |  Ends: 5d, 14h  |   64 Proposals
We run e-commerce websites and need help to answer customer's questions. Previous customer service experience via email is a MUST Phone interview will be conducted with skype Agency please do not apply Working hours: 1-6pm California time (Monday - Friday) Responsibilities: - Fast replying 100-200 company emails daily - Reliable personality - Data entry, ensuring details are correct and input in a timely manner - Marketing and excellent writing skills will be a plus
Category: Customer Service       

j****zhu
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| j****zhu
|    United States
Fixed Price: $30 or less   |  Posted: Aug 24, 2015  |  Ends: 5d, 10h  |   3 Proposals
Looking for a professional 15 second female voice mail recording for medical office for my iphone and google voice. You must record in a recording booth/ studio to cut out ambient noise. Fluent and clear English speakers only. Must also be able to help me get the recording on my both my phone and google voice because I'm not sure how to do that. Needing VM to sound professional, warm intelligent and helpful. Please include an example sound clip with your application. Applications without a sound clip will not be considered.
Category: Customer Service       
Skills: Customer Service, Helpdesk, Phone Support       

D****Yan
 [?]
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| D****Yan
|    United States
Hourly Rate: Less than $10 / hr   |  Duration: Not Sure  |  Posted: Aug 24, 2015  |  Ends: 5d, 5h  |   62 Proposals
We need a customer service rep to answer questions and orders for one of our Sales channels. This is work for every day. approx. 3 hours a day.
Category: Customer Service       

s****984
 [?]
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| s****984
|    United States
Hourly Rate: $15 - $20 / hr   |  Duration: Not Sure  |  Posted: Aug 24, 2015  |  Ends: 4d, 22h  |   6 Proposals
Ciao vorrei sviluppare un call center per vendere prodotti, avrei bisogno di parlare per almeno due ore con te di come svilupparlo.
Category: Customer Service       
Skills: Customer Service, Phone Support       

e****ket
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| e****ket
|    Italy
Hourly Rate: $10 - $15 / hr   |  Duration: 4-6 months  |  Posted: Aug 24, 2015  |  Ends: 4d, 17h  |   9 Proposals
Responsibilities: Main responsibilities include teaching the English language to students online and evaluating their performance based on set guidelines. Be a good fit for this role by having the following: ? Must be at least 20 years old ? Excellent command of the English language ? ESL/EFL/ELT online and/or offline teaching experience ? TESOL/TEFL certification is a BIG PLUS ? Driven, highly-motivated and can work with minimal supervision s ? Excellent interpersonal skills and strong work ethics Requirements: ? Available to teach from 7pm - 11pm (Beijing Time) ? Must have home office environment conducive to learning with wired DSL connection (speed of at least 3Mbps); Laptop/Desktop with Windows OS, webcam and headset; UPS, back-up power and ISP will be ideal for areas prone to power and internet outages. ? Computer proficiency is expected
Category: Customer Service       

m****alk
 [?]
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| m****alk
|    Philippines
Hourly Rate: Less than $10 / hr   |  Duration: 7-9 months  |  Posted: Aug 23, 2015  |  Ends: 3d, 23h  |   84 Proposals
We are looking for live chat and call center specialists who speak English exceptionally well and are able to understand complicated information such as long-term care insurance. Must be able to interface directly with potential customers as well as skilled nursing facilities. Visit bestnursinghomes.com and amadaseniorcare.com. Looking to begin immediately. Thanks, Amy
Category: Customer Service       
Skills: Call Center Skills, Chat Support       

a****ook
 [?]
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| a****ook
|    United States
Hourly Rate: $20 - $30 / hr   |  Duration: 4-6 months  |  Posted: Aug 22, 2015  |  Ends: 3d, 10h  |   76 Proposals
Hi freelancers, I need someone who is willing be an online assistant of our website. For this, You must have: ? Must have excellent speaking skills and basic english writing skill. ? Must communicate within 24hr during business hours. ? Basic idea of websites. Job to be done includes : ? Email correspondence with clients and customers ? Tracking updates and cross-checking them ? Working with Blog writers on Blog updates ? Occasional personal tasks
Category: Customer Service       

t****esh
 [?]
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| t****esh
|    Nepal
Hourly Rate: Not Sure   |  Duration: 7-9 months  |  Posted: Aug 22, 2015  |  Ends: 3d, 0h  |   11 Proposals
We provide a service to alumni associations that gives their alumni access to career webinars. We are looking for someone who will do assume the role of client relations coordinator and periodically call clients to provide updates, encourage them to attend marketing meetings, share with them new products and services, take a customer pulse to find out what they think of the service and to determine if they have other problems we can help them with. PERFECT ENGLISH SPEAKING SKILLS AND AVAILABILITY TO WORK WITHIN EDT, CDT, MDT AND PDT TIME ZONES ARE MANDATORY Payment would be for actual contact time with the client. In other words if there are 15 meetings per month, we would pay based on an hour meeting with the client. There would be no billing time for setting up the meeting or handling follow up correspondence so include in your hourly fee what you think would be necessary. Generally meetings can be 30-45 minutes. We anticipate you would have a minimum of 15 meetings per month....
Category: Customer Service       

I****ing
 [?]
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| I****ing
|    United States
Hourly Rate: $10 - $15 / hr   |  Duration: Not Sure  |  Posted: Aug 22, 2015  |  Ends: 2d, 21h  |   24 Proposals
I would like a virtual assistant who can handle customer support, as well as other business and personal tasks. What's the project? Mostly this project will be providing customer support via email and Facebook, which will take about 5 hours per week. Hours will increase in the future as the business grows. Other tasks may include research, editing documents, making phone calls, or whatever else happens to come up. Who am I looking for? For this job it's important for you to be able to: * Speak perfect English * Work with minimal supervision * Figure things out on your own * Understand how to help customers If you have any questions about the project, let me know and I'll be happy to fill you in. I look forward to working with you on this project and many more projects in the future.
Category: Customer Service       

t****all
 [?]
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| t****all
|    Romania
Hourly Rate: Less than $10 / hr   |  Duration: Not Sure  |  Posted: Aug 21, 2015  |  Ends: 1d, 23h  |   45 Proposals
Looking for enthusiastic, aggressive and results driven individuals to make outbound and inbound calls to assist US customers with their account and back-billing. Stable, reliable Internet connection, computer, headset and dedicated quiet workspace REQUIRED. Collections experience a is but not required. Excellent verbal and written English communication skills required. Looking for someone who is self sufficient, can work with minimal supervision, honest, trustworthy, dedicated and a good work ethic. Pay is hourly with bonus potential. Project is contract and subject to termination based upon performance. Knowledge of internet and computers mandatory!
Category: Customer Service       

c****yte
 [?]
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| c****yte
|    United States
Hourly Rate: Not Sure   |  Duration: Not Sure  |  Posted: Aug 21, 2015  |  Ends: 1d, 22h  |   53 Proposals
come and work for our fast growing e-commerce business... we're looking for someone with an experience in online customer support and preferably, with an interest in fashion. Using language that's 'on brand' we aim to provide a chilled, relaxed approach to customer support. You'll be responsible for responding to customer emails, trouble-shooting and solving customer issues and in general, helping create a positive customer experience. going above and beyond what the customer expects, to offer personal, tailored help. We need someone with exceptional written English and knowledge of the language. As all communication is web based, this is vital. - - - - - - Fast internet connection, chrome and Skype are required. - - - - - - Drop us a proposal and we'll chat. Would love to find someone available, ideally to work PST 'working hours' (we're based in the UK and are looking to bridge the time gap). We're interested in anyone with a fresh, innovative attitude towards customer support...
Category: Customer Service       
Preferred Location: North America, Australia/Oceania

h****orc
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| h****orc
|    United Kingdom
Hourly Rate: Not Sure   |  Duration: Not Sure  |  Posted: Aug 20, 2015  |  Ends: 1d, 6h  |   12 Proposals
We are in need of a fluent English speaking Magento sales order processing company. We are a survival food company who sells emergency foods. Successful company must learn our products and be able to discuss the survival and emergency food arena. You will be responsible for answering general questions, making purchase suggestions and entering orders into our magento website. We will also pay bonuses for increased sales amounts. THE MORE YOU SELL - THE MORE WE PAY! We require the following: Fluent English Language Ability to "upsell" customers 100% accuracy in putting in orders Be available 7/24 We will pay bonuses for larger sales and provide discount tools to help you get to higher levels. Please DO NOT APPLY if you do not have the following: >> At least 4.9 or higher on Elance >> Have at least 50 reviews >> Have experience with Magento Platform >> Have ratings on your profile for "customer service and order processing" Thanks and we ...
Category: Customer Service       

j****her
 [?]
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| j****her
|    United States
Hourly Rate: $10 - $15 / hr   |  Duration: 3-4 weeks  |  Posted: Aug 20, 2015  |  Ends: 1d, 5h  |   31 Proposals
Must have an amazing phone voice and demeanor. Hours can be flexible put prefer PST 9-5 M-F. YOU MUST BE AVAILABLE M-F PST 9-5. Seeking a quality candidate with better than average phone skills to take inbound customer service calls, collect data and to call out to customers to do satisfaction surveys. This job is a temp gig for 30 days but may or may not lead to permanent full time work. We will train but must be a self-starter, computer literate. Duties include: 1. Inbound Customer Service. 2. Outbound Customer Service. Some possible up-sells or down-sells. Customer retention. 3. Appointment setting and tracking. 4. Some light data entry work relating to the calls you take and make. Requirements: 1 Must have computer in great shape. You will use your own computer. 3. Must have a smart phone with good service. 4. Must be timely, efficient and great with people.
Category: Customer Service       
Skills: Customer Service, Phone Support       

h****nce
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| h****nce
|    United States
Hourly Rate: Less than $10 / hr   |  Duration: 1-3 months  |  Posted: Aug 20, 2015  |  Ends: 16h, 1m  |   32 Proposals
Great communication skills Phone support Job Description: We're looking for a Customer Service Agent. Your responsibilities: - Respond to customer inquiries via chat, email and telephone in an efficient and effective manner - Evaluate, trouble-shoot and follow-up on customer issues - Maintain regular and consistent attendance and punctuality Your qualifications: - A complete Elance profile - References or an established reputation on Elance preferred
Category: Customer Service       
Skills: Customer Service       

B****006
 [?]
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| B****006
|    United States
Hourly Rate: $10 - $15 / hr   |  Duration: Not Sure  |  Posted: Aug 16, 2015  |  Ends: 4d, 13h  |   27 Proposals
Innovative musical instrument company seeking help. Proprietary line as well as drop ship business. We are looking for the successful candidate who can retrieve/process orders, enter data such as tracking info. enter data so automated notifications can go out to customer. Will have to interface with customer at times, and with our suppliers, providing them with necessary info. May have to notify customer of changes and sometimes try to convince customer to try alternative if item is sold out. Will need to enter order info on accounting suite, including status of order. There is room for growth with our company. Job Description: We're looking for a Customer Service Agent. Your responsibilities: - Respond to customer inquiries via chat, email and telephone in an efficient and effective manner - Evaluate, trouble-shoot and follow-up on customer issues - Maintain regular and consistent records including customer interaction, processing of orders on website and accounting suite plu...
Category: Customer Service       
Preferred Location: North America

r****ins
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| r****ins
|    United States
Hourly Rate: Not Sure   |  Duration: Not Sure  |  Posted: Aug 11, 2015  |  Ends: 6d, 22h  |   16 Proposals
Hello! We're a young and fast growing e-commerce business and we're searching for a customer support agent. We're ideally looking for someone with experience in online customer support for an e-commerce company (preferably fashion/footwear)/ Your responsibilities include: - Responding to customer inquiries via email (through enchant) in an effective manner - Evaluating, trouble-shooting and following up on customer issues You must have: - some experience - exceptional written English and knowledge of the language - an interest in fashion/lifestyle - an understanding of online technologies - a fast internet connection - the ability to be available from 4 - 6pm UK time (8am - 10am PST) during the week - an ability to work during PST 'working hours' - willing to work up to 4hrs at the weekend - Skype, and be available regularly to chat via the program You will ideally: - be a US resident (PST) - have excellent feedback on elance - have knowledge of enchant/shopify NO AGENCIES P...
Category: Customer Service       
Preferred Location: United States

h****orc
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| h****orc
|    United Kingdom
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