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Time Left: Less than 7 days
Hourly Rate: Less than $10 / hr   |  Duration: 7-9 months  |  Posted: Jul 28, 2015  |  Ends: 5d, 10h  |   27 Proposals
I am looking for someone who can write emails to customers on Amazon. Have you corresponded with Amazon customers in the past? Please let me know your past work examples.
Category: Customer Service       
Skills: Customer Service, Email Handling       

b****n80
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| b****n80
|    United States
Hourly Rate: Not Sure   |  Duration: Not Sure  |  Posted: Jul 24, 2015  |  Ends: 1d, 2h  |   4 Proposals
Company: 99designs.com Replacement / Substitution ONLY FOR MEXICAN AND BRAZILIAN RESIDENTS Spanish Customer Service Operator for spanish and latin american clients Email, chat and telephone 8 hours a day Mexico: 6:30 AM to 03:30 PM Brazil: 8:30 AM to 15:30 PM 1 hour lunch Requirements: Spanish native Advanced English Fond of graphic design Positive attitude Computer & Internet skills Home residence: Brasil or Mexico
Category: Customer Service       
Preferred Location: Brazil

9****aru
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| 9****aru
|    Brazil
Fixed Price: Less than $500   |  Posted: Jul 21, 2015  |  Ends: 6d, 13h  |   2 Proposals
We have asterisk running on a Synology file server. We need assistance in getting it up and running. We have two Cisco phones that we would like to use. And we will need a VOIP provider that can provide secure, encrypted communications using ZRTP or other protocol. We would like to be guided in the setup of this system.
Category: Customer Service       
Skills: Phone Support, Mind Mapping       

n****564
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| n****564
|    United States
Hourly Rate: $10 - $15 / hr   |  Duration: 7-9 months  |  Posted: Jul 21, 2015  |  Ends: 6d, 13h  |   27 Proposals
618 CE - T'ang Dynasty China creates the first prints using wooden blocks 1440 CE - Johannes Gutenberg invents the modern printing press 2013 CE - Scribd launches subscription reading service With more than 80 million active readers, clocking more than 20 million hours, we are the largest Rails site by traffic. Our library includes more than one million titles from nearly 1,000 publishers across genres from New York Times bestsellers to acclaimed graphic novels to celebrity-narrated audiobooks. Our document reader has been embedded more than 10 million times across the web on sites like The New York Times, USA Today, and TechCrunch. And we're just getting started. Scribd \skribbed\ : Read like you own every book in the world. Where do you come in? Our small but loving customer support team based primarily in San Francisco delivers customer happiness to our huge user base via email and web. We are looking to add another enthusiastic, knowledgeable, tech-minded remote customer advo...
Category: Customer Service       

J****ibd
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| J****ibd
|    United States
Hourly Rate: $20 - $30 / hr   |  Duration: 1-2 weeks  |  Posted: Jul 21, 2015  |  Ends: 6d, 12h  |   12 Proposals
Work from home customer care service needed Job Description: We're looking for a Customer Service Agent. Your responsibilities: - Respond to customer inquiries via chat, email and telephone in an efficient and effective manner - Evaluate, trouble-shoot and follow-up on customer issues - Maintain regular and consistent attendance and punctuality Your qualifications: - A complete Elance profile - References or an established reputation on Elance preferred
Category: Customer Service       
Skills: Customer Service       
Preferred Location: United States

b****lls
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| b****lls
|    Canada
Hourly Rate: $15 - $20 / hr   |  Duration: 1-2 weeks  |  Posted: Jul 21, 2015  |  Ends: 6d, 11h  |   22 Proposals
We are looking for a few people to make about 1500 outbound calls to the Chicago Public Schools for our upcoming school fair in November. We will need them to gather contact information for each school and input the information in a spreadsheet that will be provided by ParentPowerChicago. This project will last about a week total making the initial call and going over the list again if initial contact was not successful.
Category: Customer Service       

p****ago
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| p****ago
|    United States
Hourly Rate: Less than $10 / hr   |  Duration: Not Sure  |  Posted: Jul 21, 2015  |  Ends: 6d, 5h  |   7 Proposals
A customer service representative is accountable for providing customer service, secretarial, clerical and administrative support with the purpose of ensuring that company's virtual front office is functioning in effective and efficient manner. JOB DESCRIPTION: ? Hands-on experience in giving information and answer questions ? Answers all incoming calls and handled caller's inquiries, operate PBX and multi-line telephone system ? Demonstrated ability to deal with phone and email inquiries ? Provided office support services so as to make sure efficiency ? Received, directed and passed on telephone fax messages ? Provided word-processing and clerical support ? Provided administrative services to the office manager ? Receive, sort, and route mail. ? Customer care strategies that will lead to a 50% reduction in complaints WHAT WE NEED: ? GREAT American Accent ? Available to work CST time ? 8hrs/day, 40hrs/week (Monday-Friday) ? Salary to be discussed with the right candidates * PREF...
Category: Customer Service       
Preferred Location: Philippines

i****ham
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| i****ham *
|    Philippines
Hourly Rate: $30 - $40 / hr   |  Duration: 1-2 weeks  |  Posted: Jul 21, 2015  |  Ends: 6d, 4h  |   23 Proposals
Established Company seeks customer service representative with strong interpersonal communication skills and the drive to succeed. The ideal candidate will possess: - Strong communication skills. - The ability to "think on their feet." - Enjoy working with people face-to-face and on the phone. - A good work ethic with the ability to be a self-starter. - The need to advance/ succeed. - Simply be adaptable and trainable. We have many positions available all of which afford the following: - Proven training and methods assure success and advancement. - Our policy is to promote from within based on performance not seniority. - Competitive bonus packages including paid conventions and corporate retreats for those who qualify. - Compensation is not only based on experience, but rather your ability to perform per training. - Full benefits including lucrative retirement package. If you feel you are flexible, adaptable, trainable, and are ready to take a new step in yo...
Category: Customer Service       
Skills: Administrative Support       

J****333
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| J****333
|    Russia
Hourly Rate: Not Sure   |  Duration: Not Sure  |  Posted: Jul 21, 2015  |  Ends: 6d, 1h  |   20 Proposals
Hi there, we are looking for a motivated, switched on Customer Service Manager to assist with our coffee wholesale business. All tasks can be done remotely by email and telephone. We need help from someone to process orders, communicate with clients, procure items ordered from our suppliers, arrange logistics, create and send out invoices. We may also need support in business development, driving marketing campaigns etc. Who we are: We are a small but quickly growing distributor of fine coffees and coffee-related equipment based in London. We are the one stop shop for everything hot drink including coffee beans, machinery, equipment, barista training, supplies etc. We are a small and young team. We love coffee :) Required: Excellent spoken and written communication skills Strong IT skills (Excel, Word, etc..) Good reachability and quick response times during UK office hours
Category: Customer Service       

c****mor
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| c****mor
|    United Kingdom
Hourly Rate: More than $50 / hr   |  Duration: 1-3 months  |  Posted: Jul 20, 2015  |  Ends: 5d, 15h  |   19 Proposals
We are running online business around kinds of Routers Products. And looking for some one or company can answer our 1-800 phone number: job request: 1. the daily records report about coming calls issues. 2. can solve the basic problem about the setting We would pay $1.0/min according to your answering Answering the phone is not all the time, there are under 10 coming calls per day. Working time: Mon-Fri 9:00-5:00 (CST) Before start work, we would send you the details information about our product.
Category: Customer Service       
Preferred Location: United States

s****ood
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| s****ood
|    United States
Fixed Price: Not Sure   |  Posted: Jul 20, 2015  |  Ends: 5d, 7h  |   5 Proposals
The Consultant shall professionally develop help desk services for us in operationalizing help desk software and associated service protocols to support and train a customer success associate. It is anticipated that the configuration of Zendesk, the help desk software, and the development of a customer success standard operating procedure (SOP), will constitute the core of a customer success initiative. The Consultant shall ensure the help desk developed and established from the task will be operational and successful at the end of this task. The Consultant will appropriately configure help desk software and document a customer success SOP for Wiowise. Set Up Help Desk Software ? Consultant will identify the appropriate Zendesk service level. ? Consultant will set up Zendesk account for use by customer success associate. ? Consultant will configure Zendesk to support email, online chat, and voice support workflows. ? Consultant will configure Zendesk knowledgebase for use by customer...
Category: Customer Service       

h****ang
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| h****ang
|    United States
Hourly Rate: Not Sure   |  Duration: Not Sure  |  Posted: Jul 20, 2015  |  Ends: 5d, 7h  |   47 Proposals
Calls, email, chat, and communicating with our customers arranging appointments, handling customer issues and complaints. Chatting with customers online about products and processing orders.
Category: Customer Service       

b****ey1
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| b****ey1
|    United States
Fixed Price: Less than $500   |  Posted: Jul 20, 2015  |  Ends: 5d, 4h  |   3 Proposals
Hi all, We are looking for a native dutch speaker to look after our customers. We are an online jewellery retail company and are rapidly expanding. We are looking for someone who meets the following requirements: Available 9am to 5pm to take Skype calls and reply to emails Native dutch speaker Has previous customer service experience Likes to deal with customers Please note this is not a full time position and can be combined with other work commitments. We need you to be able to check emails and take calls as and when they come in (maybe 5 to 6 emails and calls per day). The monthly salary is $300 + 100$ for the belgium's dutch customers (which are very few). Full training will be given. Please feel free to ask if you have any questions! Thanks
Category: Customer Service       

j****_de
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| j****_de
|    Germany
Hourly Rate: Not Sure   |  Duration: Not Sure  |  Posted: Jul 20, 2015  |  Ends: 5d, 1h  |   0 Proposals
Vi har brug for at teste danske bank appen til Android telefon. Desværre har ingen af os nogen Danske Bank konto og de kræver en masse dokumenter for at vi skal få det. Derfor har vi brug for nogen der kan lave en konto i Danske Bank (vi foretrækker en virksomhedskonto, men det er ikke et krav) og sørge for at have adgang til denne via Android App. Det må gerne stå 0 kroner på kontoen. Vi har også brug for brugernavnet og din pinkode til kontoen. Vi ønsker ikke dit NemID. Som en del af denne opgave beder vi dig checke at vi under ingen omstændighed kan overføre penge fra kontoen, da vi ikke har dit NemID. Jeg synes også du skal undersøge og sørge for at det er umuligt at overtrække kontoen, sådan at vi du har en ekstra sikkerhed imod misbrug. Vi er villige til at betale 800 kroner for at slippe arbejdet med at oprette en sådan konto. Hvis du løser denne opgave vil vi også spørge dig om at gøre det samme for de fleste andre danske banker. Jeg beklager evt. skrivefejl, da jeg er nordma...
Category: Customer Service       
Preferred Location: Denmark

f****ils
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| f****ils
|    Denmark
Hourly Rate: $3 - $6 / hr   |  Duration: 4-6 months  |  Posted: Jul 19, 2015  |  Ends: 4d, 15h  |   31 Proposals
Dear all, We are a small company dealing with ecommerce, would like to get some help on simple task such as below: - Customer service Reply to customer enquiry, few message per day, it will only take 5-20 minutes.you can do that with your phone through an app. -Data complilation Compile data on excel Is a 5 day weekly on-going job, it will takes 1 hour perday normally.We are serious in finding someone we can work with and grow together, more task and allowance can be allocated as we grow. Thanks
Category: Customer Service       

v****thf
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| v****thf
|    Malaysia
Hourly Rate: Not Sure   |  Duration: Not Sure  |  Posted: Jul 19, 2015  |  Ends: 4d, 14h  |   44 Proposals
I am looking for a CSA person to take care of tickets daily. Need to work the night shift. I am looking for a CSA person to take care of tickets daily. Need to work the night shift.
Category: Customer Service       

w****gin
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| w****gin
|    United States
Fixed Price: Not Sure   |  Posted: Jul 19, 2015  |  Ends: 4d, 1h  |   14 Proposals
I am looking for someone who can help set up virtual meeting for me with company execs/key stakeholders. Will involve calling and setting appointments and thus the job requires 1. strong communication skills 2. persuasive qualities 3. results focused 4. Professional phone manners Strong preference for female candidates.
Category: Customer Service       
Preferred Location: India/Southern Asia

V****Int
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| V****Int
|    Singapore
Fixed Price: Less than $500   |  Posted: Jul 19, 2015  |  Ends: 3d, 21h  |   4 Proposals
We are looking to hire someone that speaks Russian/Hungarian to work as a call center agent. We will provide telephone equipment which will allow you to connect to our main office. You will need to have a laptop and internet connection. Prefer candidates who have worked from home before This will be a full time salaried position working from home/remote office. You will be responsible to fill job order, dispatch candidates, screen resumes, post jobs and additional administrative duties. You will work as a liaison between our clients, employees and remote co-workers. Background in human resource an asset. You should no be doing any additional employment or studies while employed with us as our job is very intense. We also have a second company where you will be required to call retailers to received weekly order on our meat products. This is a monthly salaried position pays between $350 - $400 per month and long term commitment. You will be required to work in EST Zone(ID: 7581...
Category: Customer Service       
Preferred Location: Eastern Europe

e****emp
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| e****emp *
|    Canada
Hourly Rate: Not Sure   |  Duration: Not Sure  |  Posted: Jul 19, 2015  |  Ends: 3d, 21h  |   0 Proposals
We are looking to hire someone that speaks Mandarin/Cantonese to work as a call center agent. We will provide telephone equipment which will allow you to connect to our main office. You will need to have a laptop and internet connection. Prefer candidates who have worked from home before This will be a full time salaried position working from home/remote office. You will be responsible to fill job order, dispatch candidates, screen resumes, post jobs and additional administrative duties. You will work as a liaison between our clients, employees and remote co-workers. Background in human resource an asset. You should no be doing any additional employment or studies while employed with us as our job is very intense. We also have a second company where you will be required to call retailers to received weekly order on our meat products. This is a monthly salaried position pays between $350 - $400 per month and long term commitment. You will be required to work in EST Zone(ID: 7581940...
Category: Customer Service       
Preferred Location: Eastern Asia

e****emp
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| e****emp
|    Canada
Hourly Rate: $20 - $30 / hr   |  Duration: Not Sure  |  Posted: Jul 19, 2015  |  Ends: 3d, 19h  |   43 Proposals
To succeed, you must know about processing payments, and asking customers what package they are interest in. You need active listening skills to understand the issue and troubleshoot resolutions using the tools, resources, and procedures for our client. You must be self-motivated and have the ability to stay on task and take initiative. You must be self-disciplined and be able to operate independently while managing time effectively according to established policies and procedures without close supervision. While you will work alone from your home, you are part of a larger team and must be engaged virtually through use of communication tools and participation in various team meetings and individual coaching sessions Ability to learn and demonstrate up-selling techniques to promote additional services/products to enhance Customer experience and program loyalty As an at-home representative, you should be tech savvy and able to maintain your home office, troubleshoot software and re...
Category: Customer Service       

T****d95
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| T****d95
|    Canada
Fixed Price: Not Sure   |  Posted: Jul 18, 2015  |  Ends: 3d, 6h  |   9 Proposals
We are looking for assistants to work as a point of contact for our services in these countries.. People who belong to these countries need to apply for this.. you will have to attend 3-7 calls in a day... that's the job.. We prefer for a monthly amount for this job...interested people can share their for more discussion
Category: Customer Service       

a****eph
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| a****eph *
|    India
Hourly Rate: $10 - $15 / hr   |  Duration: 1-2 weeks  |  Posted: Jul 18, 2015  |  Ends: 3d, 1h  |   3 Proposals
Please only apply if you are based in Hong Kong. This is one small admin job that will take 1 hour to do. If you are interested get in touch
Category: Customer Service       
Preferred Location: Hong Kong SAR, PRC

d****noz
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| d****noz
|    Hong Kong SAR, PRC
Fixed Price: Not Sure   |  Posted: Jul 18, 2015  |  Ends: 2d, 23h  |   14 Proposals
We're looking for a Customer Service Agent. Your responsibilities: - Respond to customer inquiries via chat, email and telephone in an efficient and effective manner - Evaluate, trouble-shoot and follow-up on customer issues - Maintain regular and consistent attendance and punctuality Your qualifications: - A complete Elance profile - References or an established reputation on Elance preferred Job Description: We're looking for a Customer Service Agent. Your responsibilities: - Respond to customer inquiries via chat, email and telephone in an efficient and effective manner - Evaluate, trouble-shoot and follow-up on customer issues - Maintain regular and consistent attendance and punctuality Your qualifications: - A complete Elance profile - References or an established reputation on Elance preferred
Category: Customer Service       
Skills: Customer Service       

a****113
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| a****113
|    Moldova, Republic Of
Hourly Rate: $15 - $20 / hr   |  Duration: Not Sure  |  Posted: Jul 18, 2015  |  Ends: 2d, 20h  |   18 Proposals
Is this you? We are a life coach training company that runs Zendesk as our helpdesk. While the tool is important, having perfect written English, a sense of humour, and a love of helping people is far more important (we can teach you zendesk, can't really teach the rest). To be a perfect candidate, you'd have everything above (though Zendesk we can teach you), and a systems/logical/problem solving approach to the world. Your specialty will be to answer questions for people who are interested in our coaching, so you would be available to answer phones during work hours, online chat, and zendesk tickets. This is NOT a selling position - you are there to be friendly and answer basic questions. You would also help the CEO with administrative tasks as well (we do have some quiet times). We have 2 training companies and one coaching company, all helping each other to deliver great results to clients. You'd learn parts of everything above, and you'll also learn about inbound marketing...
Category: Customer Service       
Preferred Location: North America

P****elp
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| P****elp
|    United States
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