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Posted: Within 3 days
Hourly Rate: Less than $10 / hr   |  Duration: Not Sure  |  Posted: 5h, 10m ago  |  Ends: 14d, 17h  |   12 Proposals
We are seeking an experienced individual for our Support Center. Duties will include the following: 1.) Put together list of businesses from categories provided onto Excel spreadsheet. 2.) Use corporate email system to send and receive promotional advertising materials. 3.) Log into website chat program to answer website visitors questions. You will need to have the following experience: 1.) Write as well as speak English fluently. 2.) Knowledge of creating as well as maintaining Excel spreadsheets. 3.) Prior live chat experience. 4.) Have Skype (provide Skype ID) for meetings and training. 5.) Accept short term hours and beginning hourly rate. This position will begin as part time (20 hours/week). The starting rate will be $4.00/hour. Please do not bid on this project if you are not willing to begin at the hourly rate noted. We look forward to interviewing with you soon.
Category: Customer Service       
Preferred Location: Philippines

c****dle
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| c****dle
|    United States
Hourly Rate: Less than $10 / hr   |  Duration: 1-2 weeks  |  Posted: 5h, 58m ago  |  Ends: 14d, 17h  |   0 Proposals
Ability to communicate with potential customers via live chat, email and phone. Languages a plus: English, German, Spanish or French Organizational skills a must. Desired: Comfort on phone sales. Ability to do some light sales as well as customer service. Direct customers to deposit page after registration. Encourage deposit. Job Description: We're looking for a Customer Service Agent. Your responsibilities: - Respond to customer inquiries via chat, email and telephone in an efficient and effective manner - Evaluate, trouble-shoot and follow-up on customer issues Desired: Comfort on phone sales. Ability to do some light sales as well as customer service. Direct customers to deposit page after registration. Encourage deposit. Your qualifications: - A complete Elance profile - References or an established reputation on Elance preferred
Category: Customer Service       

t****der
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| t****der
|    Israel
Fixed Price: $30 - $50   |  Posted: 9h, 51m ago  |  Ends: 14d, 13h  |   12 Proposals
Seeking an assistant who is very detailed and can carry out work effectively. Will be given instructions on work needed to be done and time frame to complete. Must have access to reliable internet service as most communication will be done via email.
Category: Customer Service       

G****lMJ
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| G****lMJ
|    United States
Hourly Rate: About $8 / hr   |  Duration: Not Sure  |  Posted: 10h, 21m ago  |  Ends: 14d, 12h  |   31 Proposals
We want to add a Customer Support Representative to its team. In this role, you will proactively handle all communications with our clients and partners by providing information in response to inquiries, concerns and requests. Also, this person will troubleshoot issues quickly and and efficiently, as well as gather feedback from client interactions. You will work alongside the sales, business and product teams. If you are a passionate product expert and want the opportunity to take ownership of problems that come your way, this is the position for you. You Have: Strong organizational skills, customer-oriented, and ability to handle multiple and ever-changing priorities in a fluid startup environment. Excellent listening and communication skills in English (Able to communicate clearly through several different mediums: email, text message, chat and phone) Proficiency with Microsoft Word, Excel; Google Apps Passion for helping people and is solution-driven (You can delight partners and...
Category: Customer Service       

p****rve
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| p****rve
|    United States
Hourly Rate: Not Sure   |  Duration: Not Sure  |  Posted: 11h, 10m ago  |  Ends: 14d, 11h  |   6 Proposals
Job Description Elance-oDesk connects businesses and talented independent professionals with unprecedented speed, ease and efficiency, through an online workplace where people love to work. Our Clients are small, medium, and large companies who want to hire and work with reliable, highly skilled knowledge workers. Our Freelancers are high-quality independent professionals (and teams) with skills in high demand who want to market and deliver their services online. We are searching for a customer-oriented individual to provide support to the most sensitive clients in our Client Support Group on the oDesk platform. RESPONSIBILITIES A Support Expert is responsible for creating customer delight through thoughtful, compassionate, and efficient communication. Specifically, the responsibilities of this role include: - Deliver high quality interactions with Clients over the phone and through email - Work cross-functionally to resolve Client issues - Address escalated Client issues - Meet...
Category: Customer Service       
Preferred Location: North America

E****nce
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| E****nce
|    United States
Hourly Rate: Less than $10 / hr   |  Duration: Not Sure  |  Posted: 12h, 14m ago  |  Ends: 14d, 10h  |   40 Proposals
We are starting up a new business in Chicago, IL. We are looking for a team of customer support team to receive calls on our inbound number and also handle the emails. We need 3 team members, who can speak and understand English very well. This is a full time and long term project, if you can't handle long term project then please don't apply.
Category: Customer Service       

m****pro
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| m****pro
|    United States
Fixed Price: Less than $500   |  Posted: 12h, 55m ago  |  Ends: 29d, 10h  |   6 Proposals
We are looking for a person with a high level of knowledge and relevant practical experience to create 80 questions for Google Apps: Google Calendar, Google Mail, Google Docs and Google Sheets. About 20 questions for each topic, total 80 questions. The test must contain 3 types of questions (simple choice, multiple choices, true/false) allocated among 4 skill levels (beginner, intermediate, advanced, expert) and organized among several task-based subtopics. Thank you for your interest!
Category: Customer Service       

o****bal
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| o****bal
|    Canada
Fixed Price: $500 - $1,000   |  Posted: 15h, 50m ago  |  Ends: 14d, 7h  |   21 Proposals
Looking for customer service team.Tasks included : Answering customer's queries on call Email Response Handling Order Processing Right now i need only 1 person but in a month, based on performance, i'll hire more people.
Category: Customer Service       

m****r11
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| m****r11
|    Pakistan
Hourly Rate: Less than $10 / hr   |  Duration: Not Sure  |  Posted: 17h, 12m ago  |  Ends: 29d, 5h  |   14 Proposals
Our Company has quick open doors for persuaded people to join us. We are interested in skilled receptionist with the desire, enthusiasm, determination towards oneself, has a hard working attitude, and winning mentality. Duties include: - Assisting customers through our chat facility - Administrative tasks - Builds and maintains customer relationships - Prepares reports of business transactions - Works in the chosen business area and reach the target budget REQUIREMENTS: - Sales enthusiast. - Committed and Hardworking. - Persevering and Persuasive. - Fluency in English. - Excellent interpersonal & communication skills. - Computer literacy. - Knowledge in Microsoft applications - Previous experience in sales and marketing is a plus. If you feel that you have the skills and qualifications required for this role, please apply with your CV. All applications will be considered.
Category: Customer Service       

n****vj5
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| n****vj5
|    Australia
Fixed Price: Less than $500   |  Posted: 20h, 28m ago  |  Ends: 14d, 2h  |   3 Proposals
We are looking for someone who can handle our customers in Sweden . We will give you briefing and we will give you knowledge base so you will be able to reply the customer questions yourself. We are talking about 5 - 10 calls per day and 5 - 10 emails per day maximum . You just need to reply them . We can forward the phone number of our hotline to your mobile and also you will be able to get the emails on your mobile phone. Please send your bid only if you are native from Sweden. You will get more details and information on chat.
Category: Customer Service       

j****_de
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| j****_de
|    Germany
Hourly Rate: $20 - $30 / hr   |  Duration: 7-9 months  |  Posted: 20h, 51m ago  |  Ends: 14d, 2h  |   5 Proposals
Job Summary: On behalf of the professional staff, the selected candidate will establish the initial customers contact and maintains the continuity of client rapport. ESSENTIAL DUTIES AND RESPONSIBILITIES: Creates a positive experience for every customer, every day by believing in and practicing The Experience Answers phones and handles calls in an efficient and friendly manner Fields calls appropriately for center associates Acts as liaison between technologists and the client Orders office supplies as needed Maintains supply of customers information sheets Pushes imaging via electronic interfaces Completes confirmation calls and provides preparation instructions to customers Faxes reports, billing information, and medical release forms as requested Qualifications Excellent interpersonal and communication skills Maintains clear communication with customers regarding mutual expectations. Computer experience necessary.
Category: Customer Service       
Preferred Location: United States

b****001
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| b****001
|    United States
Hourly Rate: $20 - $30 / hr   |  Duration: 7-9 months  |  Posted: 21h, 12m ago  |  Ends: 14d, 1h  |   12 Proposals
Description: We are seeking energetic and self-motivated individuals to fill the Customer Service Representative position. This position is responsible for providing a well stocked and maintained department while providing superior customer service. Responsibilities: - Provide excellent customer service - Answers customer questions regarding products and assists them with selections - Offering solutions to help meet financial goals. - Provides excellent customer service by answering product-related questions and helping customers locate store merchandise - Research product database, and other resources to resolve order processing or customer queries concerning information needed - Verify and look up information for system orders and upgrades - May perform the duties of Customer Service Assistant as needed JOB REQUIREMENTS: Minimum high school diploma or equivalent Friendly with exceptional communication skills Organizational and time management skills, ability to multi-task Profic...
Category: Customer Service       
Preferred Location: United States

b****001
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| b****001
|    United States
Hourly Rate: Not Sure   |  Duration: Not Sure  |  Posted: 21h, 14m ago  |  Ends: 14d, 1h  |   6 Proposals
BusinessNavigation is an Excel and SQL + Sharepoint application for internasjonal SMB. We need people that can learn the system and support our customers.
Category: Customer Service       
Skills: Microsoft Excel, VBA       

j****fms
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| j****fms
|    Norway
Hourly Rate: Not Sure   |  Duration: 7-9 months  |  Posted: 21h, 19m ago  |  Ends: 14d, 1h  |   1 Proposal
Tasks: - customers management (over email / phone) - general support to the sales manager - eshop management (listings update) for   [obscured]  / + Ebay / Amazon - translations and website update for blog   [obscured]  / - online marketing activities (link building) under supervision of sales manager - (some) direct sales activities on specific customers. Company: Fast growing startup in the niche of spare parts for fitness equipment. We have a portfolio of customers in Germany / Austria and would like to expand quickly on the market. Profile: Looking for a long term cooperation -freelance based- to develop business in German speaking countries Required: German mothertongue, interest in technical issues. Payment Hourly payment + bonus on reaching targets Plan is to start with a 10 hours weekly cooperation and to move forward for additional commitment according to the result on the market.
Category: Customer Service       

p****ill
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| p****ill
|    United Kingdom
Hourly Rate: Not Sure   |  Duration: Not Sure  |  Posted: 22h, 5m ago  |  Ends: 14d, 0h  |   13 Proposals
I am in need of an inbound customer service call center. I currently only have about 20 calls a week coming in. It is a simple operation. All your rep needs to do is take the call answer a few questions (if need be) and if they want to cancel their order then cancel the order. The rep needs to speak/understand english fluently. Respond with: 1. How you will be able to handle these calls. 2. Will you be able to provide me with 800 number that will ring to you? 3. How long you have been in business 4. How many reps you have 5. Sample of daily reports that you have sent to current customers 6. Sample customer service calls 7. Costs If you do not answer all of these questions then you will not get a reply.
Category: Customer Service       

m****ghn
 [?]
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| m****ghn
|    United States
Hourly Rate: $15 - $20 / hr   |  Duration: Not Sure  |  Posted: Mar 02, 2015  |  Ends: 13d, 21h  |   27 Proposals
I'm an entrepreneur / programmer who runs a number of websites - the main one being a scheduling and management SAAS website designed for the event staffing industry. I'm looking for an assistant to help with: - Replying to customer service emails - Lead generation - Trainings & demonstrations via Skype The successful applicant will have: - PERFECT written and spoken English - A reliable internet connection & computer - Be available to check & respond to emails every day, including weekends. - Present themselves well & professionally - An attention to detail - Willingness to learn Experience in sales, business, marketing & the promotions industry is a bonus but not necessary. No programming knowledge is required. Payment is negotiable and can be increased after a period based on performance. Commission is also available for lead generation. This job will probably require only 1 or 2 hours a day, more is possible depending on how eager and amazing you are. It is...
Category: Customer Service       

j****cts
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| j****cts
|    Australia
Hourly Rate: $5 - $8.50 / hr   |  Duration: 4-6 months  |  Posted: Mar 02, 2015  |  Ends: 13d, 14h  |   24 Proposals
Calling upon a list of existing supermarket and grocery store clients for a food manufacturer. The objective is to ensure that the store's maintain proper inventory levels and do not run out of stock. You will be taking orders and submitting them to the manufacturer. Working Hours: between 08:00 and 14:00 Eastern Standard Time (EST) (-5GMT) Requirements: Strong spoken English [native speakers are ideal] Reliable internet connection for VOIP (Voice over internet) A good headset for clear communications by voice
Category: Customer Service       

G****ola
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| G****ola
|    United States
Hourly Rate: $20 - $30 / hr   |  Duration: Not Sure  |  Posted: Mar 02, 2015  |  Ends: 13d, 11h  |   24 Proposals
We are a social - ecommerce site that needs someone to provide customer support. When a user submits an issue on the site, this person will need to respond with an explanation/solution.
Category: Customer Service       

l****z_9
 [?]
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| l****z_9
|    United States
Hourly Rate: Not Sure   |  Duration: Not Sure  |  Posted: Mar 02, 2015  |  Ends: 13d, 9h  |   51 Proposals
We are an e-commerce website specializing in EDM and Ravewear clothing and are looking for a customer service specialist to process returns, inquiries and everything related to dealing with customer issues. This is a 20 to 30 hour a week work from home position.
Category: Customer Service       

i****ial
 [?]
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| i****ial *
|    United States
Hourly Rate: $10 - $15 / hr   |  Duration: Not Sure  |  Posted: Mar 02, 2015  |  Ends: 1d, 10h  |   24 Proposals
Hi there, My name is Edward and I work for a dating advice company. We run live events that teach women how to find and attract their dream guy, as well as work on deeper issues related to core confidence and self worth. We have a live event which we're looking to book people onto, and we're after an "Executive Assistant" - someone who can contact people who register interest on our website to in an appointment with one of our Account Managers. *No cold calls* The people you'll be speaking with will be happy to hear from you, and excited about the prospect of their appointment. The role will be 10-15 hours a week to begin, with huge potential for that to become full-time. It's a great company that genuinely helps people, and you'd be working in a tight-knit team all over the world. We're looking for someone based in North America who can work remotely and start right away. If you think you'd be a good fit, please write back to me to tell me why. Do NOT include a resu...
Category: Customer Service       

e****uce
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| e****uce
|    United States
Fixed Price: Not Sure   |  Posted: Mar 02, 2015  |  Ends: 13d, 0h  |   4 Proposals
I am looking to create a cloud based web app that allows the instructors of an institution to log in to the system and generate lesson plans from a list of predefined items. The lessons are extra-curricular activities and exercises for children. Activities are grouped and inter-related to skills. So for example, the instructor may choose a skill, and select several activities associated with such skill for the lesson. The requirements are as follows: 1. instructors must be able to log in individually into the system 2. instructors should be able to see 4 options: 2.1 view previous lessons - should show them only their own previously created plans for previous sessions 2.2 create new lesson 2.3 manage profile (in which they can update their email, change password, etc.) 2.4 suggest new activities 3. there should also be an admin level login that can go and see all submitted activities and approve or reject the activities as submitted by the instructors 4. admin should ...
Category: Customer Service       

r****ina
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| r****ina
|    Canada
Hourly Rate: $4 / hr or less   |  Duration: 1-2 weeks  |  Posted: Mar 01, 2015  |  Ends: 12d, 23h  |   10 Proposals
The Customer Service Debt Collector is responsible for collecting unpaid balances on delinquent medical accounts and ensuring complete resolution of accounts in an efficient and professional manner. The person will respond to inbound calls or contact responsible parties and provide guidance in resolving their outstanding debt company offering suggestions for establishing payment plans. The Person will utilize excellent customer service and communication skills to proactively pursue all avenues to collect outstanding debts, following established guidelines and procedures. This is a virtual position that comes with all of the benefits and flexibility that working from home permits. You must be a self-starter who is highly motivated, focused and disciplined. You must have good organizational skills and the ability to stay on target while multi-tasking effectively. You must be able to get your projects done within the allotted time period. Education & Work Experience: High School d...
Category: Customer Service       

a****pal
 [?]
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| a****pal
|    United States
Hourly Rate: $3 - $7 / hr   |  Duration: 7-9 months  |  Posted: Mar 01, 2015  |  Ends: 4d, 17h  |   75 Proposals
Hi and thanks for the interest in this bid, We are looking for someone good at customer support (online, via a web based ticketing system) who can join our team to provide support for our digital products. Prior experience is important but we will provide some training if needed. The ideal candidate must be willing to learn about our products so that he/she can better provide customer support. Looking forward to hear from you! Thanks Jo
Category: Customer Service       

f****ios
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| f****ios
Hourly Rate: $10 - $15 / hr   |  Duration: Not Sure  |  Posted: Mar 01, 2015  |  Ends: 12d, 13h  |   4 Proposals
We run a webshop selling lamps and we need customer service who can call our customers to answer some simple questions about mounting, inventory status, shipping and return issues. It's could be very flexible that you don't need to answer the call, but to call the customers when you have time.
Category: Customer Service       

L****tSE
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| L****tSE
|    Sweden
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