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Posted: Within 3 days
Fixed Price: Not Sure   |  Posted: 5h, 42m ago  |  Ends: 14d, 18h  |   15 Proposals
We need someone to answer phone calls that come via our corporate number. Calls may be related to new sales inquiry or support. You need to only gather information and tell caller that we'll get back and then email the details to our contact person...in case of critical support calls, you'll need to call our contact person and report the critical issue. We'll provide with soft phone to answer the calls. Neutral accent (without any accent) or American accent is preferred.
Category: Customer Service       
Skills: Customer Service, Phone Support       

e****ogy
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| e****ogy
|    India
Hourly Rate: Less than $10 / hr   |  Duration: Not Sure  |  Posted: 12h, 38m ago  |  Ends: 6d, 11h  |   29 Proposals
We are looking for a company that can log into websites, listen to recorded phone calls and then based on specific criteria, download the phone call and email it to one of our call analysts. Must have excellent track record, job related experience with a competitive price. All calls are in USA english and must have the ability to read, and communicate in English. We have used other companies in India and are not opposed to offshore work. We need at least 5 associates working Monday - Saturday 8 hours per day, 4 associates working 4 hours each on Sunday. Must be able to work US hours with staggered start times.
Category: Customer Service       
Skills: Typing, Active Listening, downloading, emailing       

k****ier
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| k****ier
|    United States
Hourly Rate: Less than $10 / hr   |  Duration: 4-6 months  |  Posted: 19h, 18m ago  |  Ends: 14d, 4h  |   64 Proposals
We have a need for a customer service expert who will be replying to customers using our email management system. We require: 1. Fast and reliable Internet (3 mbps+) 2. Fluent in the English language 3. Excellent grammar proficiency 4. 30 WPM We need the person to be available during our time for the first couple of weeks for the training. Initially it is expected that the job will take 20-30 hours/week, 40+ hours/week in August.
Category: Customer Service       

t****013
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| t****013
|    United States
Hourly Rate: Less than $10 / hr   |  Duration: 7-9 months  |  Posted: 20h, 56m ago  |  Ends: 14d, 3h  |   11 Proposals
Are you an at home Mom or Dad in need of a flexible schedule? Are you unemployed and unsure how you will support your family when your unemployment benefits expire? Is commuting back and forth to work a bit of a problem? Or maybe you just want a way to make extra income? If you answered yes to any of the questions, HELP IS HERE! Position: Client Support Professional Handling inbound customer care inquiries including: Billing inquiries, customer service inquiries payment arrangements Discount inquiries Updating account information Changing rate plans, providing technical services Troubleshooting devices Ordering new devices and cancellations/retentions and other services
Category: Customer Service       
Preferred Location: United States

a****ise
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| a****ise
|    United States
Hourly Rate: $15 - $20 / hr   |  Duration: 3-4 weeks  |  Posted: 21h, 10m ago  |  Ends: 29d, 2h  |   21 Proposals
Customer Service Tech and Sales Specialists interface with customers via inbound or outbound calls or the Internet for the purpose of resolving routine problems with products or services. Call center hours - 7am until 12am Training hours- Flexible Principal Duties and Responsibilities: - Greet customers in a courteous, friendly, and professional manner using agreed upon procedures - Listen attentively to customer needs and concerns; demonstrate empathy - Clarify customer requirements; probe for and confirm understanding of requirements or problem - Once Customer issue is resolved Transition to sell products to improve customer retention and value - Meet customer requirements through first contact resolution -Confirm customer understanding of the solution and provide additional customer education as needed - Must be able to multi task and simultaneously navigate multiple applications in a windows environment - Prepare complete and accurate work and update customer file - Communicate eff...
Category: Customer Service       
Preferred Location: United States

d****man
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| d****man
|    United States
Hourly Rate: Less than $10 / hr   |  Duration: 7-9 months  |  Posted: 22h, 40m ago  |  Ends: 14d, 1h  |   47 Proposals
We are currently accepting applications for Live Chat - Inbound Customer Service Representatives to engage with users visiting our website via a live chat client window. RESPONSIBILITIES: ? Receive and respond to inbound live chats; gather and verify required information ? Actively listen to the customer, taking their request for our services. ? Provide information to the customer and place appropriate notes in system indicating exactly what action was taken or needs to be taken ? 24/7 customer service support QUALIFICATIONS: ? High school diploma or equivalent required ? Strong English speaking and typing skills mandatory ? Excellent English written communication skills ? using proper grammar with smooth flow ? Ability to follow scripted responses ? Responsible, professional, communicative demeanor ? Ability to listen attentively and to use information provided by customers to tailor responses and actions to meet the customers' specific needs ? Customer service, analytic and de...
Category: Customer Service       

o****ers
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| o****ers
|    Canada
Hourly Rate: Not Sure   |  Duration: Not Sure  |  Posted: Jun 30, 2015  |  Ends: 13d, 23h  |   2 Proposals
Customer service management role in fast paced environment, where my passion for helping others with the combination of my leadership expertise will ensure that the organization has satisfied clientele and employees.
Category: Customer Service       

i****001
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| i****001
|    United States
Hourly Rate: $15 - $20 / hr   |  Duration: Not Sure  |  Posted: Jun 30, 2015  |  Ends: 13d, 22h  |   9 Proposals
PURPOSE To meet the needs of our customers in a courteous and professional manner. Effectively handle customer requests, receive and process customer account orders and identify and resolve customer problems in order to deliver value to the customer. Work is performed under the direction of department supervisor. ESSENTIAL DUTIES AND RESPONSIBILITIES in order of importance. Other duties may be assigned. 1. Effectively handle customer interactions. Properly greets customers, evaluates inquiries, provides appropriate assistance, accurately processes orders, and follows through to ensure customer needs are met in a timely and effective manner. 2. Identifies and resolves customer complaints/problems. Follows up with customer to assure appropriate action was taken and the issue is resolved to the customer's satisfaction. 3. Files and records all sales order transactions maintaining accurate customer records through completion of appropriate documentation and input to system. 4. S...
Category: Customer Service       
Preferred Location: United States

l****o45
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| l****o45 *
|    United States
Hourly Rate: Not Sure   |  Duration: 1-2 weeks  |  Posted: Jun 30, 2015  |  Ends: 28d, 20h  |   14 Proposals
Convergys LTD is in need of customer service work from home agents.. Job Description: We're looking for a Customer Service Agent. Your responsibilities: - Respond to customer inquiries via chat, email and telephone in an efficient and effective manner - Evaluate, trouble-shoot and follow-up on customer issues - Maintain regular and consistent attendance and punctuality Your qualifications: - A complete Elance profile - References or an established reputation on Elance preferred
Category: Customer Service       
Preferred Location: United States

s****hdf
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| s****hdf
|    United States
Hourly Rate: Less than $10 / hr   |  Duration: 4-6 months  |  Posted: Jun 29, 2015  |  Ends: 13d, 4h  |   43 Proposals
We are looking for a small number of Elancers to assist with campaigns. You will need to work from your current LinkedIn account, promoting our communities to specific Group Members. This role will only require approx 1 hour per day and can be done anytime day or night. It is ideal for those with other projects where this can simply fit around your schedule. Please quote your hourly rate in response.
Category: Customer Service       

r****ing
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| r****ing
|    Ireland
Hourly Rate: $10 - $15 / hr   |  Duration: 1-2 weeks  |  Posted: Jun 29, 2015  |  Ends: 13d, 4h  |   9 Proposals
I have a page on my blog where I have interviews and I need you to contact 10 persons and suggest them an interview for my blog. If they accept, I need you to send them the interview and when it is completed to recover it and send it to me. Thanks a lot. Kind Regards, Genevieve
Category: Customer Service       
Skills: Administrative Support       

g****tre
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| g****tre
|    Belgium
Hourly Rate: Not Sure   |  Duration: Not Sure  |  Posted: Jun 29, 2015  |  Ends: 1d, 1h  |   2 Proposals
Hi there, My name is Edward and I work for a high-end events company. We're looking for someone to take on a full-time role for two positions in our organisation. 1) As a dedicated events assistant to help plan our events, implement all the little details, and review the process to ensure we keep getting better every single time. 2) We need someone to manage a "concierge" service for high-paying clients. Here your job would be simple: to look after a pool of several hundred of our customers and develop a genuine relationship, ensuring that they have everything they need in preparation for a 5-day Retreat program. - You must be incredibly detailed-orientated and have a passion for customer care. - You will only succeed in the role if your well-rounded, driven, a self-starter, and relish the prospect of taking on responsibility. - We're looking for someone based in Los Angeles who is available to travel extensively across North America for our events. For the right per...
Category: Customer Service       
Preferred Location: United States

e****uce
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| e****uce
|    United States
Hourly Rate: $10 - $15 / hr   |  Duration: Not Sure  |  Posted: Jun 29, 2015  |  Ends: 13d, 0h  |   44 Proposals
Outgoing personality Exceptional Communication Skills Organizational Skills Multitasking Skills Online Proficiency Job Description: We're looking for a Customer Service Agent! We are a beach gear delivery service with operations on the Gulf Coast of Florida and the Outer Banks, NC. We are seeking a part-time customer service agent that can work from home. Our agent must have outgoing personality, exceptional communication skills. Candidates must be organized and able to handle multiple tasks with precision. Literacy in Google Docs is necessary. Position involves receiving customer service calls, logging details and dispatching appropriate management to handle specific situations. Flexible availability is required. Initial position will be 2 days per week 9am-5pm EST. Long term employment potential.
Category: Customer Service       

s****vp1
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| s****vp1
Hourly Rate: Not Sure   |  Duration: Not Sure  |  Posted: Jun 29, 2015  |  Ends: 12d, 17h  |   20 Proposals
*** YOU MUST SPEAK FLUENT ENGLISH AND SPANISH*** We are offering online courses and looking for a Customer Service Agent to join our in international team. Your responsibilities: - Respond to customer inquiries via email and telephone in an efficient and effective manner - Evaluate, trouble-shoot and follow-up on customer issues You will be responding primarily for responding to emails. You will also have to be logged in to company Skype and answer occasional calls. Additional language is an advantage. This is a floating role - est number of hours per month - 20-30 hours - however actual number of hours will depend on the business needs and amount of customer queries received. You will join a team of permanent team members working in Customer Support. With time there is potential for role to become more permanent. Please confirm rate per hour incl. Elance fees. Looking forward to receiving your application. Many Thanks Anna
Category: Customer Service       

N****yal
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| N****yal
|    Ireland
Hourly Rate: Less than $10 / hr   |  Duration: 7-9 months  |  Posted: Jun 29, 2015  |  Ends: 12d, 17h  |   28 Proposals
We are small cleaning company based in Perth, WA. We are looking for inbound consultant/customer service. You need to have few years experience in call center or similar field.
Category: Customer Service       

c****012
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| c****012
|    Australia
Hourly Rate: Less than $10 / hr   |  Duration: Not Sure  |  Posted: Jun 28, 2015  |  Ends: 4d, 10h  |   28 Proposals
We currently need 1-2 well spoken virtual administrative assistants who are articulate with minimal accent, to perform brief phone calls for the purpose of scheduling initial phone calls and rescheduling missed calls for our Sales team, as well as perform other light administrative work such as data entry into spreadsheets, etc. This would be a full-time 40 hrs per week Monday-Friday, 9am-6pm CST. They would require a dedicated phone number on your end (we would provide a phone number that would be forwarded to his/ her dedicated number), Skype access (we would provide a Skype account to use). We would add this person as a user within our CRM to encapsulate their tasks and workload. The company must have backup and redundancy processes in place for backup agents so that there is never any downtime if someone has a leave of absence. Articulate English-verbal and written with minimal to no accent is essential. Easy, outgoing, conversational demeanor is required. We will not compromis...
Category: Customer Service       

r****519
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| r****519
|    United States
Hourly Rate: $20 - $30 / hr   |  Duration: 7-9 months  |  Posted: Jun 28, 2015  |  Ends: 12d, 7h  |   6 Proposals
Job Description: Friendly and efficient person need to run the front desk of a fast growing organization DETAILED DUTIES AND RESPONSIBILITIES: Answers questions and provides information directly to customer based on knowledge of Center, department, policies, procedures and regulations. Secures all necessary information and documents Answers telephone calls using proper protocol. Properly records and updates scheduler system information. Assures all communications and transactions with customers Performs additional duties may be required. REQUIREMENTS: High School Diploma, GED Ability to perform multiple tasks. Basic math and computer skills Excellent customer service skills Computer literate, specifically in Word/Excel.
Category: Customer Service       
Preferred Location: United States

s****212
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| s****212
|    United States
Hourly Rate: $20 - $30 / hr   |  Duration: 7-9 months  |  Posted: Jun 28, 2015  |  Ends: 12d, 7h  |   13 Proposals
Job Summary: Provide exceptional customer service and assist the management in the daily operations which include but are not limited to. Job Description Keep accurate and up-to-date account records of all Key Accounts. Provide continued communications with accounts Build relationships with new and existing customers through digital marketing Process customer orders and/or changes to orders according to established company policies and procedures utilizing the company database system Provide timely feedback to both the company, regarding service issues or customer concerns, and the customer for proper order execution. Other duties as assigned Required Skills High school diploma or equivalent Proficient in computer operations (internet, email, Microsoft Word) Excellent written and verbal communication skills Energetic, outgoing, customer oriented personality.
Category: Customer Service       
Preferred Location: United States

s****212
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| s****212
|    United States
Hourly Rate: Less than $10 / hr   |  Duration: 1-2 weeks  |  Posted: Jun 28, 2015  |  Ends: 27d, 1h  |   0 Proposals
1 hour to close a Post Office Debit Card of 250 pounds when I wanna send the closure code to pick up the cash (1 email that I send between July to August) in a London Post Office and to send the amount in Europe via Western Union. Thanks to answer tomorrow before 11AM to 1PM.
Category: Customer Service       
Preferred Location: United Kingdom

s****yme
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| s****yme
|    France
Hourly Rate: Not Sure   |  Duration: Not Sure  |  Posted: Jun 28, 2015  |  Ends: 12d, 1h  |   13 Proposals
custom listing Job Description: We're looking for a Customer Service Agent. Your responsibilities: - Respond to customer inquiries via chat, email and telephone in an efficient and effective manner - Evaluate, trouble-shoot and follow-up on customer issues - Maintain regular and consistent attendance and punctuality Your qualifications: - A complete Elance profile - References or an established reputation on Elance preferred
Category: Customer Service       
Skills: Customer Service       

n****4os
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| n****4os
|    Bulgaria
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