Hourly Rate: Not Sure
| Duration: 3-4 weeks
| Posted: 17h, 54m ago | Ends: 6h, 5m |
Highly Proficient English - written & spoken At least three references from the past 3years Over 5years experience in customer service Over 3years experience as an web-based customer service agent Proficient computer skills being able to navigate a web-based customer service ticket system. Job Description: We're looking for highly experienced Customer Service Agent who is proficient in English and able to use a web-based customer service ticket system. Your responsibilities: - Respond to customer inquiries via ticket system, respond via e-mail only. - Evaluate, trouble-shoot and follow-up on customer issues - Maintain regular and consistent attendance and punctuality - Allocate customer service tickets to an in-house expert if required - Personalise template responses to customers to fit their requirements. Your qualifications: - A complete Elance profile - Minimum 3 References and an established reputation on Elance are required. - Over 5 years experience in customer service...
Category: Customer Service
Hourly Rate: Less than $10 / hr
| Duration: Not Sure
| Posted: Mar 14, 2014 | Ends: 19h, 25m |
We are looking for a virtual assistant to help manage research, transcription, blog, social media and other miscellaneous tasks. Your responsibilities would include: - Managing presence in social networking sites including Facebook, Twitter and other similar community sites or blogs - Gathering and compiling data from various sources such as SourceBottle and Tenders.net - Publishing written blogs, articles and uploading relevant multimedia assets through our content management systems - Research using the Internet or other information databases - Data analysis/entry into Excel, Word or other programs - Transcription - Other miscellaneous tasks that can be performed online Your qualifications: - Previous experience as an administrative assistant preferred - Broadband Internet connection - Ability to follow a structured content moderation process - Experience in managing and organizing documents and schedules - Strong understanding of the internet and online communication tools - Ex...
Category: Virtual Assistant
Preferred Location: India/Southern Asia, Australia/Oceania