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Customer Service
Hourly Rate: Less than $10 / hr   |  Duration: Not Sure  |  Posted: 29 minutes ago  |  Ends: 14d, 23h  |   0 Proposals
We are looking for customer service rep in the US region for our application YardSailr. Your job will be to respond to customer issues promptly and also get a fair understanding of the application so you can troubleshoot yourself if need be. YOu will also be required to file bugs in our project mgtm system if the issue is deemed as a bug.
Category: Customer Service       
Preferred Location: North America

s****jes
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| s****jes
|    United States
Hourly Rate: $3 - $15 / hr   |  Duration: Not Sure  |  Posted: 1h, 43m ago  |  Ends: 29d, 22h  |   6 Proposals
Hello, We need German / French / Dutch speaking agents to work on our customers support, who are willing to START IMMEDIATELY and those who would be fully committed on our project will get a full time job. Work hours will range between 6-8 hours per day (more if needed). 5 days a week (Mon-Fri). Good internet network is needed as an additional requirement for this job. The agent must necessarily and perfectly speak and write in German / French / Dutch. Initially it will be offered a fixed salary, and once you have learned to perfection the work, will be offered a fixed salary more commission on sales. Thanks
Category: Customer Service       
Skills: Sales, French, German, Dutch, Customer support       

L****TEC
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| L****TEC
|    United States
Hourly Rate: $10 / hr or more   |  Duration: Not Sure  |  Posted: 2h, 10m ago  |  Ends: 14d, 21h  |   2 Proposals
We are a new company that is growing massively. We are looking for a person that has experience with Customer Support. The prime person is prompt, professional and has a great attitude. This is a long term position. The right person who excels at this job will receive regular wage increases and bonuses. We are interested in a long term person for this position. No flakes allowed. Job Duties: 1) Assist Customers via written communication by responding to emails 2) Assist Customers via Live Chat services 3) Assist with building of our knowledge base / FAQ 4) Assist in making of video tutorials 5) Translation of written communication from Customers Additional Tasks: Comfortable working with programming team to resolve technical issues Remain up to date with our products, features, and systems Participate in group meetings Requirements: Flawless english Responsive Internet savvy Knowledgeable about wordpress or similar blogging platforms Reliable High speed internet Profess...
Category: Customer Service       

z****wer
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| z****wer
|    United States
Hourly Rate: $3 - $6 / hr   |  Duration: 7-9 months  |  Posted: 2h, 15m ago  |  Ends: 14d, 21h  |   5 Proposals
We operate a small business and have a camera in the front desk. I need somebody that can create a report of the quality on the employees. The camara have a cloud and it records when there is motion. I need somebody that can give me a report on. - Quality of the customer service - leisure time - Cell phone use - Call handling - Inappropriate behavior The camera records the last 6 days so i just need a break down The idea is to have somebody that can generate a weekly report and provide good information . Also this project will include a couple of bonuses.
Category: Customer Service       

p****954
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| p****954
|    United States
Hourly Rate: Less than $10 / hr   |  Duration: 7-9 months  |  Posted: 4h, 7m ago  |  Ends: 29d, 19h  |   1 Proposal
We sell online on ebay and Amazon and we are looking for a CSR. The job is to manage all ebay and amazon email and phone communication with customers. The job is full time. The ideal candidate: 1. Has experience in providing great customer service on an ebay / amazon / e-commerce seller 2. Experienced in maintaining great seller performance, account standing, Feedback, cases and returns 3. Knows ebays policies in details and experienced in writing appeals to cases and contacting ebay to remove negative feedbacks and fight for the seller account 4. Has perfect English and is experienced with calling ebay and Amazon buyers to resolve issues and pacify customers. 5. Experienced with managing communication with logistic and shipping companies like UPS, Fed Ex, DHL etc. Helping customers with tracking numbers and deliveries 6. Has fast internet connection that can easily call on skype or SIP a few times per day 7. Is available for full time job 8. PERFECT CONVERSATIONAL ENGLISH **Major adv...
Category: Customer Service       
Preferred Location: Philippines

D****ger
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| D****ger
|    Israel
Hourly Rate: Less than $10 / hr   |  Duration: 7-9 months  |  Posted: 4h, 16m ago  |  Ends: 14d, 19h  |   25 Proposals
I am looking for a call center that can speak English Perfectly. This is an ongoing project. Phone Support Telemarketing Recruiting Talent Acquisition English Grammar Human Resources Linkedin Recruiting Call Center Skills Job Description: We're looking for a Customer Service Agent. Your responsibilities: - Respond to customer inquiries via chat, email and telephone in an efficient and effective manner - Evaluate, trouble-shoot and follow-up on customer issues - Maintain regular and consistent attendance and punctuality Your qualifications: - A complete Elance profile - References or an established reputation on Elance preferred
Category: Customer Service       

a****sco
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| a****sco
|    United States
Fixed Price: Not Sure   |  Posted: 7h, 56m ago  |  Ends: 89d, 16h  |   11 Proposals
Hello, PaintYourLife.com needs a reliable Customer Service & Sales manager. Most of the working hours needs to be during US working hours, but 1-2 hours also during Chinese working hours. We are looking for someone who can think independently, as we don't have automatic procedure for every case. What this person needs to have is: 1.) Perfect English: both spoken and written, so you can answer / initiate phone calls, online chats and emails. 2.) Needs to know how to sell. This is not something we can teach. It's whether you have it or not. 3.) The more you know about Photoshop and working with images - the better (customers will ask many questions related to their photos / painting and she will need to be able to answer them independently without asking the help of an expert) 4.) Some tendency to home decor, design etc - so that you can better advise customers. 5.) Computer oriented so that you can easily work with our back office / admin 6.) Expertise in any of the follow...
Category: Customer Service       

a****ner
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| a****ner
|    Israel
Fixed Price: $1,000 - $5,000   |  Posted: May 03, 2015  |  Ends: 13d, 16h  |   5 Proposals
I require a well-rounded admin, able to confidently do sales pitches to walk in clients, follow up existing clients, cold calling and have experience in marketing field.
Category: Customer Service       
Preferred Location: Singapore

t****en5
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| t****en5
|    Singapore
Hourly Rate: Not Sure   |  Duration: Not Sure  |  Posted: May 03, 2015  |  Ends: 13d, 12h  |   32 Proposals
I am looking for someone who operates a call center that can handle order taking for my business (24/7)
Category: Customer Service       

c****ter
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| c****ter
|    United States
Fixed Price: Less than $500   |  Posted: May 02, 2015  |  Ends: 13d, 6h  |   10 Proposals
We are an educational company preparing students for the Graduate Management Admission Test. Our students may have questions regarding the GMAT curriculum and/or questions about practice problems and we may need someone to help answer their questions. This should be relatively easy work and easy way to earn money. We were thinking of a flat monthly rate of $75 for now, may increase depending on volume. We are a startup so there are no clients for now. We are launching in the next 2 months.
Category: Customer Service       

l****ohu
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| l****ohu
|    Canada
Hourly Rate: Less than $10 / hr   |  Duration: 7-9 months  |  Posted: May 02, 2015  |  Ends: 13d, 4h  |   36 Proposals
We are a startup working out of San Francisco on bikeshare technology enabled by a keyless bluetooth bike lock. You can get to know more about us on our website:   [obscured]   We ran a Kickstarter campaign last year, picking up over a 1000 "pre-orders" and are now in the process of delivering the product. We are looking for a full-time virtual assistant that can help us with the shipping process (ship station.com, backerkit.com, etc), customer support (answering emails through Zendesk), data mining, and other day-to-day tasks. Prior experience in social media communication/management customer service email/phone support lead entry/mining is a big plus.
Category: Customer Service       

m****obi
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| m****obi
|    United States
Fixed Price: Less than $500   |  Posted: May 02, 2015  |  Ends: 13d, 0h  |   31 Proposals
This is a serious project, only real workers should be bidding. You job will be to call US numbers and verify the current details if there is any changes you find in the excelsheet provided you need to correct that. Long term project. Thanks
Category: Customer Service       

r****e91
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| r****e91
|    United States
Hourly Rate: $15 - $20 / hr   |  Duration: 7-9 months  |  Posted: May 02, 2015  |  Ends: 12d, 21h  |   5 Proposals
As a Customer Service Representative, you'll have one of the most important roles in our organization as the face of our Health Plan. If you enjoy working in an exciting, talented & fun team environment where you'll learn a wealth of knowledge and grow your client relation skills, this is your opportunity. You should naturally thrive on listening, talking with and helping others, be outgoing and committed to improving every member's call experience and help address any questions and/or issues professionally and efficiently. You'll be responsible for serving SFHP clients, among them our Health Plan members, prospective members, providers, staff members and the public in general. You'll help to provide Health Plan orientation, education, and assistance, including plan benefits, updates, programs, policies, complaints and procedures. Being well spoken, clear and patient with all interactions should accurately describe you. This position is a temp to hire and bilingual fluency in En...
Category: Customer Service       
Preferred Location: United States

i****s69
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| i****s69 *
|    United States
Hourly Rate: Less than $10 / hr   |  Duration: 1-3 months  |  Posted: May 02, 2015  |  Ends: 12d, 14h  |   19 Proposals
We're a fast growing marketing startup looking for someone to help us handle all our customer support and manage our social accounts. You will also be required to handle our sales pipeline and other tasks. Job Description: We're looking for a Customer Service Agent. Your responsibilities: - Respond to customer inquiries via chat, email and telephone in an efficient and effective manner - Evaluate, trouble-shoot and follow-up on customer issues - Maintain regular and consistent attendance and punctuality Your qualifications: - A complete Elance profile - References or an established reputation on Elance preferred - Fluent english with a professional written/speaking manner
Category: Customer Service       
Preferred Location: North America

v****h82
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| v****h82
|    Australia
Hourly Rate: $10 - $15 / hr   |  Duration: Not Sure  |  Posted: May 01, 2015  |  Ends: 12d, 9h  |   32 Proposals
We're an E-currency trade and exchange Company, presently seeking competent Customer Service Agents who can actually provide an online standard service to our clients and customers. Your responsibilities: - Respond to customer trade requests and inquiries via chat, and email in an efficient and effective manner - Explains services, options, and related charges clearly and concisely - Asks appropriate questions and gather information to determine customer needs - Contributes to team effort by accomplishing related results as needed. - Maintains financial accounts by processing customer adjustments - Maintains assigned customer records by updating their information - Recommends potential services to management by collecting customer information and analyzing customer needs Skills and Qualifications: - Customer Service - Problem Solving - Market Knowledge - Documentation Skills - Listening - Resolving Conflict - Analyzing Information - Multi-tasking
Category: Customer Service       
Preferred Location: North America, Western Europe, Eastern Europe, Middle East & Central Asia, Central & South America, Africa, Australia/Oceania

n****ane
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| n****ane
|    United States
Hourly Rate: Less than $10 / hr   |  Duration: Not Sure  |  Posted: May 01, 2015  |  Ends: 12d, 8h  |   14 Proposals
Your qualifications: - Basic experience with technical support for electronics and/or experience in the bicycle industry/sport - Experience in order processing - preferably through an online store - QuickBooks familiarity and ZenDesk a bonus, but not essential. - Experience in managing and organizing documents - Strong written and verbal communication skills - Excellent organizational and time management skills - Efficient with data entry - Attention to detail and ability to prioritize - A complete Elance profile - References or an established reputation on Elance preferred Job Description: We sell high end bicycle electronic accessories to the competitive/performance cycling market in the USA. I am looking for someone proficient in English and with experience in dealing with Your responsibilities: Order processing via our online store and Amazon warehouse services - Prepare files and maintain file storage and file retrieval systems - Email management including troublesho...
Category: Customer Service       
Preferred Location: Eastern Asia, Central & South America

i****rts
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| i****rts
|    United States
Hourly Rate: $10 - $15 / hr   |  Duration: 7-9 months  |  Posted: May 01, 2015  |  Ends: 12d, 1h  |   30 Proposals
Seattle Christian Counseling's Story We are a close association of licensed and professional Christian counselors and psychotherapists who uphold clear values in faith and counseling. Our counselors help individuals, premarital couples, marriages, and families overcome a vast spectrum of challenges. We currently have over 30 counselors located in 12 offices in the Puget Sound area. Position Information This is a full time (40 hours) remote position, which requires an established quiet, office with fast computer and high speed Internet. This person will be the first contact to new clients so professionalism and friendliness are a must. Working hours 9 am to 5 pm PST. Hourly rate: $13.00 - $15.00 Key Responsibilities -Answer inbound calls with standard scripts and procedures with the goal of scheduling qualified leads with a single provider. -Scheduling appointments and confirming by email -Maintaining online scheduling system -General online administrative tasks -Assist with...
Category: Customer Service       

c****ist
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| c****ist
|    United States
Hourly Rate: $10 - $15 / hr   |  Duration: 3-4 weeks  |  Posted: May 01, 2015  |  Ends: 12d, 1h  |   11 Proposals
Email Support I am looking for someone with online Customer Service Experience. In addition to customer service experience it would be helpful if you have used or have knowledge in some of the following: Infusionsoft JVZoo Clickbank Wishlist Internet Marketing Research Skills Video Software Graphic Software The job will begin with one client and 5 hours a week and can easily work into more depending on your abilities. Pay is $10 per hour with the opportunity for increase upon permanent hire. This project is for a one month evaluation period.
Category: Customer Service       

S****ru2
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| S****ru2
|    United States
Hourly Rate: Less than $10 / hr   |  Duration: Not Sure  |  Posted: May 01, 2015  |  Ends: 12d, 0h  |   16 Proposals
I need someone who keep track of multiple projects for our animated video business. You role will be to keep track of all active projects in asana, make sure all clients are happy via email, and make sure all projects are delivered on time. You will also need to respond to client questions, and be able to advise on status of projects. Must be friendly and have great english skills! Job will probably be 1-2 hours per day to begin with. Successful applicant must be reliable and have a track record of showing up to work every day. Please start your proposal with 'animation'
Category: Customer Service       
Preferred Location: North America, Western Europe, Eastern Europe, Eastern Asia, Australia/Oceania

9****eos
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| 9****eos
|    Australia
Hourly Rate: Not Sure   |  Duration: Not Sure  |  Posted: May 01, 2015  |  Ends: 11d, 21h  |   21 Proposals
We need a call center for our new campaign. It will be customer service through chats and calls. We need 6 agents full time from m-f, office hours EST. We need clean accents. Must provide your own dialer. All calls must be recorded. Will need disposition of calls along with daily call summaries. More requirements can be discussed if able to handle workload. The rate of pay would need to be less than $5/hr/agent
Category: Customer Service       

s****grp
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| s****grp
|    United States
Hourly Rate: $10 - $15 / hr   |  Duration: 1-2 weeks  |  Posted: May 01, 2015  |  Ends: 11d, 17h  |   17 Proposals
fluency in language Job Description: - Respond to customer inquiries via chat, email and telephone in an efficient and effective manner - Evaluate, trouble-shoot and follow-up on customer issues - Maintain regular and consistent attendance and punctuality
Category: Customer Service       
Skills: Customer Service       

r****ubs
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| r****ubs
|    India
Hourly Rate: Less than $10 / hr   |  Duration: 7-9 months  |  Posted: May 01, 2015  |  Ends: 11d, 17h  |   19 Proposals
We are a small London, UK Based property management company looking for a Assistant who would look after our Spareroom account. Spareroom is an online advertising/marketing platform to rent rooms out in the UK. SpareRoom helps people looking for a room and find people with a room to rent.   [obscured]  /content/about/about-spareroom-new/ This is an ongoing role. Hours varied. The whole job is online on this Website. (Spareroom) Could be an easy job for someone who has - eyes for detail - good at online marketing, - quick to reply to inquiries and emails - conscientious - use common sense - think for themselves - excellent written English This role would include - Putting the ads on the Spareroom. - Send a template emails that you have to tweak for the relevant property. - Organize the viewings for the room. - Send us a report email with all potential tenants attending the viewing with their contact details prior to the viewings Some weeks requires 10 hours wor...
Category: Customer Service       
Skills: Administrative Support, Email Handling       

E****kin
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| E****kin
|    United Kingdom
Hourly Rate: Not Sure   |  Duration: 7-9 months  |  Posted: May 01, 2015  |  Ends: 11d, 15h  |   103 Proposals
We are seeking an email customer support representative. Your role will be to log into our mail system and reply to customer emails. You must be proficient in English and have experience dealing with customers via chat or email. We receive around 20-30 emails per day, most of which require looking up an order number on our website, creating a ticket issue for our supplier, and sending a reply. Ideally you would log in several times in the day to check and reply to emails. We anticipate this would require only 1-2 hours per day. We are happy to engage you on an hourly rate, or a fixed monthly rate.
Category: Customer Service       

r****111
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| r****111
|    Australia
Fixed Price: Not Sure   |  Posted: May 01, 2015  |  Ends: 11d, 12h  |   3 Proposals
We are seeking ABGC or CAGC board certified genetics counselors to communicate with our clients by SKYPE, email or telephone.. flexible hours and days.
Category: Customer Service       

s****930
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| s****930
|    Canada
Hourly Rate: Not Sure   |  Duration: Not Sure  |  Posted: Apr 30, 2015  |  Ends: 11d, 10h  |   43 Proposals
I am interested in outsourcing online customer service support for our drop shipping operation. The roles would be to engage with customers by email (from Amazon etc) and take an order. You would then liaise with our designers to customise the order and place a production confirmation. Excellent English writing skills are required. Job Description: We're looking for a Customer Service Agent.
Category: Customer Service       
Skills: Customer Service       

m****rch
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| m****rch
|    Singapore
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