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Customer Service
Hourly Rate: Less than $10 / hr   |  Duration: Not Sure  |  Posted: 35 minutes ago  |  Ends: 14d, 23h  |   0 Proposals
Hi, we need someone to respond to customers and I wanted to talk to you about it. Have you used systems like Zendesk? Also, have you used support chat systems like Olark? Thank you!
Category: Customer Service       

a****ork
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| a****ork
|    United States
Hourly Rate: $10 - $15 / hr   |  Duration: 7-9 months  |  Posted: 3h, 10m ago  |  Ends: 14d, 20h  |   8 Proposals
I have a need for a virtual assistant to help me with some random items, following up on billing, calling ATT or other telephony companies to follow up on installations (as I work in Technology and computers). It would be best if you had other clients, since I will need your assistance during business hours, but will need your help as needed during the week. You will be paid for the time you work and projects that you work on, but it will be expected that you regularly check email when you are off the "clock" You should have reliable, and ready access to a phone, and email, as well as good communication of english. Thank you.
Category: Customer Service       

p****ter
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| p****ter
|    United States
Hourly Rate: $10 - $15 / hr   |  Duration: Not Sure  |  Posted: 5h, 14m ago  |  Ends: 29d, 18h  |   8 Proposals
We are looking for a customer service representative that has knowledge about dietary supplements. We need someone online most of the day and that can answer emails and calls as soon as possible. Our work load at this time is not very high but is increasing every month. If you work currently as a customer service representative and have free time to help us please apply to our position. Thank you!
Category: Customer Service       

s****cas
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| s****cas
|    Argentina
Hourly Rate: $3 - $8 / hr   |  Duration: 7-9 months  |  Posted: 5h, 15m ago  |  Ends: 14d, 18h  |   32 Proposals
We are an electronics recycling company providing a pickup service to residents and small businesses throughout the US. This is a position requiring communication with clients through the internet. You will be required to send emails and follow up with past customers through our online system. There will be no phone communication. A few job duties include: - Filtering customer leads to sales reps - Following up with past customers - Sending customer service surveys - Following up with unresponsive customers - Data Entry Available Job hours(PST): Monday - Friday 8AM - 5PM
Category: Customer Service       

a****345
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| a****345
|    United States
Hourly Rate: $15 - $20 / hr   |  Duration: 7-9 months  |  Posted: 6h, 43m ago  |  Ends: 14d, 17h  |   2 Proposals
We are looking for a native Norwegian person who can help us with various administrative work such as email handling and reading and reviewing our website. We are a Netherlands based company having various babysitter websites connecting parents with babysitters. Our website is a selfservice tool enabling parents and babysitters from the same neighborhood to connect with each other. The work involves: - Reviewing the website - Replying to emails from our users - Translating sentences (website is translated but we'll need some translations if we release new features) - On demand tasks (i.e. approaching partners to cooperate with, checking new features) The work can be done from home. Communication will take place through skype with the founder in the Netherlands.
Category: Customer Service       
Preferred Location: Norway

2****ids
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| 2****ids
|    Netherlands
Hourly Rate: Less than $10 / hr   |  Duration: 7-9 months  |  Posted: 7h, 21m ago  |  Ends: 29d, 16h  |   18 Proposals
our company need a 10-16 hours a day custumer support and chat support for our online web site :   [obscured]   need a serius worker with a huge ! patiant thank you Dan
Category: Customer Service       

h****ade
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| h****ade
|    Israel
Hourly Rate: Less than $10 / hr   |  Duration: 4-6 months  |  Posted: 9h, 38m ago  |  Ends: 14d, 14h  |   11 Proposals
Details ROLE: Virtual Assistant/Customer Services ***MUST HAVE GOOD INTERNET AND BE RELIABLE*** Includes: Outbound telemarketing Creation of contact lists (research) Management of database (Insightly) Hotel Guest Liason Hotel Booking Management Administration tasks and data entry Hours: 12pm to 8.30pm Mon to Fri AEST, with a half hour unpaid lunch break Reporting To: Neil Devonport Primary Roles: Provide reservation and booking support Guest management for our hotel rooms via skype & phone Manage accommodation bookings, guest interactions and payments for our accommodation business To provide outbound telemarketing activities with the aim of selling services or products available from Shout! Digital Marketing Australia (SDMA) Update databases with fresh contact information ensuring details loaded are correct Create contact lists as requested sourcing business names from the web based on identified demographics i.e. Hotels, tours attractions Develop leads, maintain conta...
Category: Customer Service       

N****ort
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| N****ort
|    Australia
Fixed Price: $1,000 - $5,000   |  Posted: 10h, 11m ago  |  Ends: 6d, 13h  |   11 Proposals
Eyes Wide Open Life is looking for a virtual Customer Service Manager. Our company's mission is to support and empower people to create their lives and businesses awake, aware and on their terms. Job descriptions include: - Managing the customer support helpdesk (Responding to customer inquiries, supporting customers getting access to materials through our platforms, processing membership cancellations and upgrades/downgrades, etc.) - Assigning tickets appropriately to team members - Welcome calls - Prepping coaching call agendas - Collections and accounts receivable - Additional administrative support as needed Time commitment is approximately 25-30 hours a week. Requirements: - English speaking - Customer service experience a plus - Passionate about service, entrepreneurship and financial liberation - Strong verbal and written communication skills - Experience with database management systems a plus - Highly organized and detail oriented - Enjoys problem solving and working w...
Category: Customer Service       
Preferred Location: North America

A****orn
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| A****orn
|    United States
Hourly Rate: $10 - $15 / hr   |  Duration: Not Sure  |  Posted: 13h, 56m ago  |  Ends: 14d, 10h  |   21 Proposals
I am looking for a customer service assistant with top notch customer service skills. I really don't care much about fluffy CV but I do care about how YOU as a person can deal with my customers without sounding like a scripted robot. You must relate to people well Your role is to respond to email enquiries from women struggling to get pregnant. This role will be for about 3 hours a week over 5 days. You can work any time of the day but it needs to be a consistent time every weekday. I want someone who can start asap and this role will be ongoing to the right candidate even though I just put a month just to see how you get on. Initially I will send you information to read around the subject so you get an idea of what to say to the customers. To apply please send me a brief intro about yourself and your answer to the following question. Remember you are not a doctor and there is no right or wrong answer to it. A customer send an email with the following "Hi, I have been trying ...
Category: Customer Service       
Preferred Location: North America, Western Europe

s****y_d
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| s****y_d
|    United Kingdom
Fixed Price: Less than $500   |  Posted: 19h, 51m ago  |  Ends: 2d, 4h  |   26 Proposals
Looking for a full time assistants to help with the following: 1. Sales 2. Customer Service 3. Order Processing Requirements 1. problem solving 2. eye for detail 3. very good in English 4. available on Sat, Sun, Mon, Tue, Wed - 9pm to 5am (Philippines Time) Other requirements 1. stable internet connection 2. minimal power outages Please use your expected monthly salary as bid/proposal $ amount.
Category: Customer Service       

w****mng
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| w****mng *
|    Australia
Hourly Rate: $10 - $15 / hr   |  Duration: Not Sure  |  Posted: 23h, 55m ago  |  Ends: 6d, 0h  |   7 Proposals
We are a small start-up company. There are only five of us and we need someone that can help us out by taking over occasional phone duties by answering our calls, calling back our customers and doing online demos of our software when required. This is a on demand job but critical to our success. If you are a regular to yoga classes or Pilates type classes and fitness studios or is into wellness, that's a huge plus since these are our clients. What we will require from you. - Be Authentic and professional in representing us - I great persona, great tone and enthusiasm - Social media (Twitter, Facebook, Google +, Blog) - Good computer skills - Knowledge of the yoga/pilates/holistic/wellness business - Be available on demand most of the time when needed to answer calls - Understands the importance of a good reputation - Smart phone (iPhone or Android phone) - Reads yoga magazines and takes classes - Knows Skype Why would you want to do this? - This is a great opportunity for you if...
Category: Customer Service       
Preferred Location: North America

l****ams
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| l****ams
|    United States
Hourly Rate: Less than $10 / hr   |  Duration: 1-2 weeks  |  Posted: May 26, 2015  |  Ends: 13d, 22h  |   35 Proposals
Hello, I am in need of a virtual assistant/customer service. I own and operate 4 different drop shipping stores that are under Amazon, Ebay and Shopify. I need someone who can place order and answer emails.
Category: Customer Service       

M****240
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| M****240
|    United States
Hourly Rate: Less than $10 / hr   |  Duration: Not Sure  |  Posted: May 26, 2015  |  Ends: 13d, 19h  |   65 Proposals
We are a web design agency with a number of clients we are offering this service to. Each website varies, however none have a significant amount of traffic. This job is appropriate for someone who already works online full time, and this would supplement your income. It would work like this: - You keep the chat console open on your PC in the background. - When a customer initiates a chat you will hear a sound. - Open up the chat window. - Assist with their query and, if required, create a ticket. - Record your time. (or we calculate your time from the chat logs). Sometimes there might be 5 people in an hour, sometimes one. We have a knowledge-base document where you can look up a query quickly and respond. Any query you are unable to solve you can create a ticket for us to deal with. We want the chat to be attended 24 hours per day. So there would be 3 positions available at different shift times. When you submit your proposal, please advise of the what hours you are avai...
Category: Customer Service       

n****oup
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| n****oup
|    United States
Hourly Rate: $10 - $15 / hr   |  Duration: 1-2 weeks  |  Posted: May 26, 2015  |  Ends: 13d, 16h  |   25 Proposals
We are in need of 30 Customer Service/Sales agents located in the USA. Your responsibility: -Take inbound Calls for universities and cable companies -qualifying students for their school programs and transferring the calls -For Cable Company your task is to schedule installations. Must have a landline phone or reliable viop. Must be willing to work a minimum of 4 hours per day. We are looking for representatives to start tomorrow. Please contact us for details. All candidates who are in the USA ONLY please add me to your skype for an interview nlee.mydct Thank you
Category: Customer Service       
Preferred Location: North America

N****ell
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| N****ell
|    United States
Hourly Rate: Not Sure   |  Duration: Not Sure  |  Posted: May 26, 2015  |  Ends: 13d, 11h  |   10 Proposals
Provide Customer support and lead generation via email and phone including using email templates and contacting me with any questions that need to be answered immediately. Marketing/Admin support to a real estate agent including answering emails in a timely manner, schedule appointments, database maintenance, directed research, and maintaining ads. Help send monthly newsletter and maintain social media presence.
Category: Customer Service       

l****000
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| l****000
|    United States
Fixed Price: Less than $500   |  Posted: May 26, 2015  |  Ends: 28d, 8h  |   3 Proposals
Hi all, We are looking for a native japanese speaker to look after our customers. We are an online retail company and are rapidly expanding. We are looking for someone who meets the following requirements: Available 9am to 5pm to take Skype calls and reply to emails Native japanese speaker Has previous customer service experience Likes to deal with customers Please note this is not a full time position and can be combined with other work commitments. We need you to be able to check emails and take calls as and when they come in (maybe 5 to 6 emails and calls per day). The monthly salary is $350. Full training will be given. Please feel free to ask if you have any questions! Thanks
Category: Customer Service       

j****_de
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| j****_de
|    Germany
Fixed Price: Less than $500   |  Posted: May 26, 2015  |  Ends: 13d, 8h  |   0 Proposals
Hi all, We are looking for a native australian speaker to look after our customers. We are an online retail company and are rapidly expanding. We are looking for someone who meets the following requirements: Available 9am to 5pm to take Skype calls and reply to emails Native AU speaker Has previous customer service experience Likes to deal with customers Living in AU Please note this is not a full time position and can be combined with other work commitments. We need you to be able to check emails and take calls as and when they come in (maybe 5 to 10 emails and calls per day). The monthly salary is $350. Full training will be given. Please feel free to ask if you have any questions! Thanks
Category: Customer Service       

j****_de
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| j****_de
|    Germany
Fixed Price: Less than $500   |  Posted: May 26, 2015  |  Ends: 13d, 8h  |   4 Proposals
Hi all, We are looking for a native chinese speaker to look after our customers. We are an online retail company and are rapidly expanding. We are looking for someone who meets the following requirements: Available 9am to 5pm to take Skype calls and reply to emails Native chinese speaker Has previous customer service experience Likes to deal with customers Please note this is not a full time position and can be combined with other work commitments. We need you to be able to check emails and take calls as and when they come in (maybe 10 to 12 emails and calls per day). The monthly salary is $350. Full training will be given. Please feel free to ask if you have any questions! Thanks
Category: Customer Service       

j****_de
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| j****_de
|    Germany
Hourly Rate: Less than $10 / hr   |  Duration: 7-9 months  |  Posted: May 25, 2015  |  Ends: 12d, 16h  |   34 Proposals
I am actively looking for someone who could take care of customer service for my startup. Every day we receive many emails to be answered. These people mainly want to learn about our products or complaining. Glitty is a young startup that has tripled its turnover in 2 months of existence. We manufacture high quality wooden accessories for Macbooks. Our products are mainly for wealthy clients who want a serivce after sales live up to their demands. The main task will be to respond to emails from customers and future customers by providing maximum detail & kindness. website :   [obscured]   Job Description: We're looking for a Customer Service Agent. Your responsibilities: - Respond to customer inquiries via email in an efficient and effective manner - Evaluate, trouble-shoot and follow-up on customer issues - Maintain regular and consistent attendance and punctuality Your qualifications: - A complete Elance profile - Very good English proficiency
Category: Customer Service       

i****our
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| i****our
|    Switzerland
Hourly Rate: $15 - $20 / hr   |  Duration: 7-9 months  |  Posted: May 25, 2015  |  Ends: 12d, 15h  |   45 Proposals
Hi There ? We're looking for someone to help provide customer service and help manage the day-to-day operations of our copywriting service. We need someone who is eager to learn, excited to help, and enthusiastic about helping our customers and prospective customers solve problems. We will provide paid training, plenty of room to grow with the company and earn, and plenty of support. Job Description: - Answer emails from current and prospective clients - Offer recommendations and suggestions for said clients and prospects - Answer queries and questions via Skype Text Chat (No video calls and no phone calls - just text chat on Skype) - Pre-Qualify prospects (We will teach you how - This does NOT require selling or cold contacting anyone... All of my prospective clients are contacting US, we never go out and find clients. You will never have to sell or cold contact anyone, just take orders and offer honest recommendations.) - Collect proper information from prospective clients - ...
Category: Customer Service       
Preferred Location: North America

s****e21
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| s****e21
|    United States
Hourly Rate: Not Sure   |  Duration: Not Sure  |  Posted: May 25, 2015  |  Ends: 12d, 13h  |   42 Proposals
We are an ecommerce business looking for someone to handle: -email (sort, respond, customer support, manage etc) -chat support (for 2 ecommerce websites with low traffic- these get only 2-5 inquiries per week via chat) -possible phone support (though this would be in the future after you are familiar with our products) If this job goes well, we would consider adding more administrative tasks (inventory management, sales analysis, contacting suppliers, etc). Note skills in this last area (extra administration) are NOT necessary to apply. It will only be an option for the future. The current job is for chat support and email management (and possibly future phone support). Please include the phrase "chat and email support" at the beginning of your proposal. We prefer native English speakers (U.S., Canada, Australia, U.K etc) but will consider non-native speakers if your English skills are excellent. Pay is negotiable. We expect in the beginning that this will be le...
Category: Customer Service       

T****ght
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| T****ght
|    United States
Fixed Price: $1,000 - $5,000   |  Posted: May 25, 2015  |  Ends: 12d, 12h  |   3 Proposals
You will be a team player with sharp interpersonal skills and determination to achieve excellent service. You will be providing assistance to clients and colleagues relative to content and technical functions of our products. Responsibilities: Customer assurance in relation to content of solutions and technical characteristics Assisting through customer integration (pre-sale and post-sale state) Liaising with internal departments (Service Assurance, NOC, Developer teams, Sales Team, Product Managers) Liaising with customers in accordance with the superiors' instructions Develop a strong understanding of forex trading in order to better assist clients and colleagues in your day to day duties. Required: BSc in Computers or Finance Technical background (SQL, Unix, web services) 1+ Years experience in Customer Support Knowledge of customer service principles, practices and administrative procedures Adaptability, initiative, stress tolerance with organizational and listening skills...
Category: Customer Service       
Skills: Computer Skills, Customer support       

h****are
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| h****are *
|    Cyprus
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