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Hourly Rate: Not Sure   |  Duration: Not Sure  |  Posted: 6h, 2m ago  |  Ends: 14d, 17h  |   10 Proposals
I am looking for an organisation who can monitor my vehicles via a GPS tracking system and supply update messages specific to the criteria i supply. For example, if an address is sent to you then your organisation can message back information purtaining to the address that may be available. Essentially I am looking for an organisation that can supply information as required. It may also be the case that one of my workers messages your organisation with a questions which you can provide answers on in real time. There is more to scope out but trying to get a feel for your capabilities and hourly rates or per service rate. Please note: I am not just after street view details on google. The sucessful business will need to demonstrate they can quickly search and source information through various sources. If I was to supply a name then I will be expecting as much information about that name and relaevant to to country and city. For example: If I ask for information about 6 ...
Category: Fact Checking       
Skills: Computer Skills, Data Center Operations       

S****yPI
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| S****yPI
|    Australia
Hourly Rate: Not Sure   |  Duration: Not Sure  |  Posted: 7h, 4m ago  |  Ends: 14d, 16h  |   15 Proposals
I am looking for someone who operates a call center that can handle order taking for my business (24/7)
Category: Customer Service       

c****ter
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| c****ter
|    United States
Hourly Rate: Less than $10 / hr   |  Duration: 7-9 months  |  Posted: 14h, 57m ago  |  Ends: 14d, 9h  |   29 Proposals
We are a startup working out of San Francisco on bikeshare technology enabled by a keyless bluetooth bike lock. You can get to know more about us on our website:   [obscured]   We ran a Kickstarter campaign last year, picking up over a 1000 "pre-orders" and are now in the process of delivering the product. We are looking for a full-time virtual assistant that can help us with the shipping process (ship station.com, backerkit.com, etc), customer support (answering emails through Zendesk), data mining, and other day-to-day tasks. Prior experience in social media communication/management customer service email/phone support lead entry/mining is a big plus.
Category: Customer Service       

m****obi
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| m****obi
|    United States
Hourly Rate: $15 - $20 / hr   |  Duration: 7-9 months  |  Posted: 21h, 35m ago  |  Ends: 14d, 2h  |   3 Proposals
As a Customer Service Representative, you'll have one of the most important roles in our organization as the face of our Health Plan. If you enjoy working in an exciting, talented & fun team environment where you'll learn a wealth of knowledge and grow your client relation skills, this is your opportunity. You should naturally thrive on listening, talking with and helping others, be outgoing and committed to improving every member's call experience and help address any questions and/or issues professionally and efficiently. You'll be responsible for serving SFHP clients, among them our Health Plan members, prospective members, providers, staff members and the public in general. You'll help to provide Health Plan orientation, education, and assistance, including plan benefits, updates, programs, policies, complaints and procedures. Being well spoken, clear and patient with all interactions should accurately describe you. This position is a temp to hire and bilingual fluency in En...
Category: Customer Service       
Preferred Location: United States

i****s69
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| i****s69 *
|    United States
Hourly Rate: $15 - $20 / hr   |  Duration: Not Sure  |  Posted: May 02, 2015  |  Ends: 13d, 23h  |   9 Proposals
Customer Support -- provides online ordering assistance, customer experience recovery and ongoing follow-up that responsibly drives our customers to increase their loyal patronage of Specialty's. The ideal candidate should have experience in a call center environment, be detail oriented and work well in a fast-paced environment. Candidate must be dependable, self-motivated and willing to learn. Essential Functions 1. Address customer questions in real-time by answering phone calls, responding to e-mails and managing customer inquiries generated from our website. 2. Interact with café teams and customers throughout the day. 3. Answer phones in a busy call center environment and assist with online order placement via our website. 4. Assist customers regarding past, current, and future orders. Skills/Competencies ? Sensational spirit of service -- Committed to serving internal and external clients in a positive, pleasant, professional and calm manner. ? Teamwork -- Work with other...
Category: Customer Service       
Preferred Location: United States

r****n48
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| r****n48
|    United States
Hourly Rate: Less than $10 / hr   |  Duration: 1-3 months  |  Posted: May 02, 2015  |  Ends: 13d, 19h  |   13 Proposals
We're a fast growing marketing startup looking for someone to help us handle all our customer support and manage our social accounts. You will also be required to handle our sales pipeline and other tasks. Job Description: We're looking for a Customer Service Agent. Your responsibilities: - Respond to customer inquiries via chat, email and telephone in an efficient and effective manner - Evaluate, trouble-shoot and follow-up on customer issues - Maintain regular and consistent attendance and punctuality Your qualifications: - A complete Elance profile - References or an established reputation on Elance preferred - Fluent english with a professional written/speaking manner
Category: Customer Service       
Preferred Location: North America

v****h82
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| v****h82
|    Australia
Hourly Rate: $10 - $15 / hr   |  Duration: Not Sure  |  Posted: May 01, 2015  |  Ends: 13d, 14h  |   29 Proposals
We're an E-currency trade and exchange Company, presently seeking competent Customer Service Agents who can actually provide an online standard service to our clients and customers. Your responsibilities: - Respond to customer trade requests and inquiries via chat, and email in an efficient and effective manner - Explains services, options, and related charges clearly and concisely - Asks appropriate questions and gather information to determine customer needs - Contributes to team effort by accomplishing related results as needed. - Maintains financial accounts by processing customer adjustments - Maintains assigned customer records by updating their information - Recommends potential services to management by collecting customer information and analyzing customer needs Skills and Qualifications: - Customer Service - Problem Solving - Market Knowledge - Documentation Skills - Listening - Resolving Conflict - Analyzing Information - Multi-tasking
Category: Customer Service       
Preferred Location: North America, Western Europe, Eastern Europe, Middle East & Central Asia, Central & South America, Africa, Australia/Oceania

n****ane
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| n****ane
|    United States
Hourly Rate: Less than $10 / hr   |  Duration: Not Sure  |  Posted: May 01, 2015  |  Ends: 13d, 12h  |   14 Proposals
Your qualifications: - Basic experience with technical support for electronics and/or experience in the bicycle industry/sport - Experience in order processing - preferably through an online store - QuickBooks familiarity and ZenDesk a bonus, but not essential. - Experience in managing and organizing documents - Strong written and verbal communication skills - Excellent organizational and time management skills - Efficient with data entry - Attention to detail and ability to prioritize - A complete Elance profile - References or an established reputation on Elance preferred Job Description: We sell high end bicycle electronic accessories to the competitive/performance cycling market in the USA. I am looking for someone proficient in English and with experience in dealing with Your responsibilities: Order processing via our online store and Amazon warehouse services - Prepare files and maintain file storage and file retrieval systems - Email management including troublesho...
Category: Customer Service       
Preferred Location: Eastern Asia, Central & South America

i****rts
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| i****rts
|    United States
Hourly Rate: $10 - $15 / hr   |  Duration: 7-9 months  |  Posted: May 01, 2015  |  Ends: 13d, 5h  |   26 Proposals
Seattle Christian Counseling's Story We are a close association of licensed and professional Christian counselors and psychotherapists who uphold clear values in faith and counseling. Our counselors help individuals, premarital couples, marriages, and families overcome a vast spectrum of challenges. We currently have over 30 counselors located in 12 offices in the Puget Sound area. Position Information This is a full time (40 hours) remote position, which requires an established quiet, office with fast computer and high speed Internet. This person will be the first contact to new clients so professionalism and friendliness are a must. Working hours 9 am to 5 pm PST. Hourly rate: $13.00 - $15.00 Key Responsibilities -Answer inbound calls with standard scripts and procedures with the goal of scheduling qualified leads with a single provider. -Scheduling appointments and confirming by email -Maintaining online scheduling system -General online administrative tasks -Assist with...
Category: Customer Service       

c****ist
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| c****ist
|    United States
Hourly Rate: $10 - $15 / hr   |  Duration: 3-4 weeks  |  Posted: May 01, 2015  |  Ends: 13d, 5h  |   9 Proposals
Email Support I am looking for someone with online Customer Service Experience. In addition to customer service experience it would be helpful if you have used or have knowledge in some of the following: Infusionsoft JVZoo Clickbank Wishlist Internet Marketing Research Skills Video Software Graphic Software The job will begin with one client and 5 hours a week and can easily work into more depending on your abilities. Pay is $10 per hour with the opportunity for increase upon permanent hire. This project is for a one month evaluation period.
Category: Customer Service       

S****ru2
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| S****ru2
|    United States
Hourly Rate: Less than $10 / hr   |  Duration: Not Sure  |  Posted: May 01, 2015  |  Ends: 13d, 4h  |   15 Proposals
I need someone who keep track of multiple projects for our animated video business. You role will be to keep track of all active projects in asana, make sure all clients are happy via email, and make sure all projects are delivered on time. You will also need to respond to client questions, and be able to advise on status of projects. Must be friendly and have great english skills! Job will probably be 1-2 hours per day to begin with. Successful applicant must be reliable and have a track record of showing up to work every day. Please start your proposal with 'animation'
Category: Customer Service       
Preferred Location: North America, Western Europe, Eastern Europe, Eastern Asia, Australia/Oceania

9****eos
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| 9****eos
|    Australia
Hourly Rate: Not Sure   |  Duration: Not Sure  |  Posted: May 01, 2015  |  Ends: 13d, 2h  |   19 Proposals
We need a call center for our new campaign. It will be customer service through chats and calls. We need 6 agents full time from m-f, office hours EST. We need clean accents. Must provide your own dialer. All calls must be recorded. Will need disposition of calls along with daily call summaries. More requirements can be discussed if able to handle workload. The rate of pay would need to be less than $5/hr/agent
Category: Customer Service       

s****grp
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| s****grp
|    United States
Hourly Rate: $10 - $15 / hr   |  Duration: 1-2 weeks  |  Posted: May 01, 2015  |  Ends: 12d, 22h  |   14 Proposals
fluency in language Job Description: - Respond to customer inquiries via chat, email and telephone in an efficient and effective manner - Evaluate, trouble-shoot and follow-up on customer issues - Maintain regular and consistent attendance and punctuality
Category: Customer Service       
Skills: Customer Service       

r****ubs
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| r****ubs
|    India
Hourly Rate: Less than $10 / hr   |  Duration: 7-9 months  |  Posted: May 01, 2015  |  Ends: 12d, 22h  |   17 Proposals
We are a small London, UK Based property management company looking for a Assistant who would look after our Spareroom account. Spareroom is an online advertising/marketing platform to rent rooms out in the UK. SpareRoom helps people looking for a room and find people with a room to rent.   [obscured]  /content/about/about-spareroom-new/ This is an ongoing role. Hours varied. The whole job is online on this Website. (Spareroom) Could be an easy job for someone who has - eyes for detail - good at online marketing, - quick to reply to inquiries and emails - conscientious - use common sense - think for themselves - excellent written English This role would include - Putting the ads on the Spareroom. - Send a template emails that you have to tweak for the relevant property. - Organize the viewings for the room. - Send us a report email with all potential tenants attending the viewing with their contact details prior to the viewings Some weeks requires 10 hours wor...
Category: Customer Service       
Skills: Administrative Support, Email Handling       

E****kin
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| E****kin
|    United Kingdom
Hourly Rate: Not Sure   |  Duration: 7-9 months  |  Posted: May 01, 2015  |  Ends: 12d, 19h  |   95 Proposals
We are seeking an email customer support representative. Your role will be to log into our mail system and reply to customer emails. You must be proficient in English and have experience dealing with customers via chat or email. We receive around 20-30 emails per day, most of which require looking up an order number on our website, creating a ticket issue for our supplier, and sending a reply. Ideally you would log in several times in the day to check and reply to emails. We anticipate this would require only 1-2 hours per day. We are happy to engage you on an hourly rate, or a fixed monthly rate.
Category: Customer Service       

r****111
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| r****111
|    Australia
Hourly Rate: Not Sure   |  Duration: Not Sure  |  Posted: Apr 30, 2015  |  Ends: 12d, 14h  |   38 Proposals
I am interested in outsourcing online customer service support for our drop shipping operation. The roles would be to engage with customers by email (from Amazon etc) and take an order. You would then liaise with our designers to customise the order and place a production confirmation. Excellent English writing skills are required. Job Description: We're looking for a Customer Service Agent.
Category: Customer Service       
Skills: Customer Service       

m****rch
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| m****rch
|    Singapore
Hourly Rate: $10 - $15 / hr   |  Duration: Not Sure  |  Posted: Apr 30, 2015  |  Ends: 12d, 13h  |   6 Proposals
Telephone and Customer Service Job Description: We require a USA based virtual assistant or customer service agent for a quick 1hr task. PROJECT: - Make followup phone calls to our latest Amazon customers - Ask how they liked our product and request a review from them SPECIFICS: - 20 phone calls in total to US numbers. (2-3mins each). Estimated time: 1hr only - Will provide basic script, but feel free to adapt to your calling style - Any feedback and product suggestions to be written down (point form is ok) REQUIREMENTS: - Fluent in English - Nice and professional phone manner Perfect quick task for a Stay At Home Mom VA or independent customer service agent. Please begin your response bid with "I LOVE PENGUINS" so we know you've read the whole proposal. Many thanks.
Category: Customer Service       
Skills: Customer Service, Telephone Skills       
Preferred Location: North America

s****ers
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| s****ers
|    Germany
Hourly Rate: $10 - $15 / hr   |  Duration: Not Sure  |  Posted: Apr 30, 2015  |  Ends: 12d, 10h  |   28 Proposals
We're looking for a Customer Service Agent. Your responsibilities: - Call our customers (grocery stores) during the period 8-10am or 8-10pm EST/CST & RM/PST time zones to check on the merchandising of our products - Email stores to address issues like missing tags and out of inventory item - Maintain relationships with stores Your qualifications: - Able to work during the time listed above - Excellent attention to details and follow up - Excellent telephone skills
Category: Customer Service       
Skills: Customer Service, Call Center Skills       

c****ine
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| c****ine
|    United States
Hourly Rate: Not Sure   |  Duration: Not Sure  |  Posted: Apr 30, 2015  |  Ends: 26d, 21h  |   0 Proposals
The Company is a global SaaS provider of secure document management solutions. We are looking for a Support Specialist for Asia Pacific region. Job Description: We are looking for a Virtual Assistant to manage incoming calls and emails Chinese HK business time. Requirements: ? MUST! Cantonese native speaker ? English writing and speaking - fluent ? Mandarin knowledge will be a plus ? Excellent business communication skills ? Experience in Marketing and Sales Communications is desired ? Strong computer skills ? Great negotiation skills and creativity sociable ? Proven adaptability to international cultures and business environments ? High organization level Responsibilities: ? Handling incoming calls/correspondence (in Chinese and English) Hong Kong business time (9:00-18:00, UTC+08:00) ? Consulting users and potential clients ? Processing customer requests.
Category: Customer Service       

e****eev
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| e****eev
|    Russia
Hourly Rate: $10 - $15 / hr   |  Duration: 7-9 months  |  Posted: Apr 29, 2015  |  Ends: 11d, 8h  |   18 Proposals
We are an e-commerce cognitive supplement company. We have a premium brand that is extremely well-respected in the space, and we are looking for an A+ customer service representative who reflects strongly on our brand. We are looking for customer support representatives who are friendly, intelligent, and fluent/native in English, to help us reply to customer support emails on a daily basis. ::: EXPERIENCE Qualified candidates will have at least 6 months of customer service experience. Please describe your experience when you apply. ::: COMMITMENT This is a daily commitment of 1-2 hours, with potential to grow in the future. ::: THE JOB As emails come in, you will reply with one of our template emails. Common user issues are "my shipment is missing, please resend" or "please upgrade my order." In addition to sending template emails, you will use our administrative dashboard to update customer order information. The ideal candidate will also be friendly and f...
Category: Customer Service       
Skills: Customer support       

M****ndt
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| M****ndt
|    United States
Hourly Rate: Less than $10 / hr   |  Duration: 7-9 months  |  Posted: Apr 29, 2015  |  Ends: 11d, 3h  |   17 Proposals
I need a full time customer support representative who can take phone calls and respond to email tickets. They need to be available to work from home and take calls 8 hours per day, Monday through Friday. Hours are flexible and can be discussed, and will be paid at a flat hourly rate, but we are looking for full-time candidates. The process will involved cancelling and refunding member's accounts through a customer support interface and script, replying to emails, and providing customer feedback on the product to the rest of the team. U.S. representatives only. International candidates will not be accepted at this time.
Category: Customer Service       
Preferred Location: United States

k****unt
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| k****unt
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