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Hourly Rate: $15 - $20 / hr   |  Duration: 1-3 months  |  Posted: 1h, 44m ago  |  Ends: 14d, 22h  |   15 Proposals
I'm looking for a stable, stay-at-home person for part-time, online customer service. The eLance job is a one-month trial, and if it works out, leading to a longterm position. We sell eBooks and a few physical products in the health space (raw food, health information). Work should generally take 15-20 hours a week with some product launch weeks: up to 30 hours. All you need is your own computer and a stable Internet connection. However, knowledge of any of the following online services is an asset: ZenDesk, 1ShoppingCart, Mailchimp, Wordpress, Paypal Work involves things such as: - Responding and filing various customer requests - Issuing refunds - Handling issues such as lost packages, reshipping products - Handling customer service issues such as lost download pages, etc. - Providing information to prospects that may lead to sales We have many pre-programmed responses based on our years of doing this. But you will have to use your best judgement. Tickets must be handl...
Category: Customer Service       
Preferred Location: North America

f****raw
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| f****raw
|    Canada
Hourly Rate: Less than $10 / hr   |  Duration: 7-9 months  |  Posted: 4h, 29m ago  |  Ends: 14d, 19h  |   7 Proposals
We are looking for a reliable, proficient freelancer who is able to support our Spanish market in the areas of Customer Service, Product Approvals and Translations on an ongoing/part time basis. To be considered for this role you will need to demonstrate minimum 3 years in a similar role. Training will be provided.
Category: Customer Service       
Preferred Location: Spain

h****bzz
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| h****bzz
|    United Kingdom
Fixed Price: $50 - $60   |  Posted: 7h, 10m ago  |  Ends: 14d, 16h  |   0 Proposals
- need take documents in the office - make Apostille at the notary - send by DHL to Prague Nicosia, Cyprus - 40 Euro
Category: Office Management       

o****ome
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| o****ome
|    Russia
Hourly Rate: Less than $10 / hr   |  Duration: 7-9 months  |  Posted: 7h, 19m ago  |  Ends: 14d, 16h  |   1 Proposal
Necesitamos un profesional que sea capaz de identificar las oportunidades profesionales que se ajustan más a los usuarios de nuestra Comunidad.
Category: Customer Service       
Preferred Location: Argentina

s****lso
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| s****lso
|    Spain
Fixed Price: $500 - $1,000   |  Posted: 8h, 4m ago  |  Ends: 14d, 15h  |   8 Proposals
We require a data research analysis for our real estate sector. We require qualified leads All you need to do is setup appointments for us so that we can complete the deal We require a true professional who could go the extra mile More details will be shared with the shortlisted candidate
Category: Customer Service       

h****eem
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| h****eem
|    Pakistan
Fixed Price: Less than $500   |  Posted: 10h, 6m ago  |  Ends: 14d, 13h  |   2 Proposals
you will manage and create business campaign required and design the required attractive banners with different sizes to attract real buyers
Category: Customer Service       

m****000
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| m****000
|    Egypt
Fixed Price: Less than $500   |  Posted: 13h, 52m ago  |  Ends: 14d, 10h  |   22 Proposals
We are a landscaping company who receives inbound calls. We are looking for an individual or company that can pick up our calls in a professional manner with No accent or Very Very small accent. We will need them to take a little information on customer and send to us immediately. We would like prices on american eastern times of both: 24/7 pricing? 7am -8 pm pricing?
Category: Customer Service       

j****s12
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| j****s12
|    United States
Hourly Rate: Not Sure   |  Duration: Not Sure  |  Posted: 14h, 44m ago  |  Ends: 14d, 9h  |   2 Proposals
We are looking to hire someone to work from April 13th-April 16th. Work will consist of answering a loan officer's phone and taking messages from Realtors/Clients. Minimal admin work will be needed as well. There will be two shifts- one during the morning/early afternoon, and one from the afternoon to the late evening. Most of the work will consist of answering the phone. The early shift will be from 9am-3pm, afternoon shift will be from 3pm-9pm. Please contact me if you are interested.
Category: Office Management       
Skills: Administrative Support, Phone Support       

a****one
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| a****one
|    United States
Hourly Rate: $10 - $15 / hr   |  Duration: 1-3 months  |  Posted: 18h, 26m ago  |  Ends: 14d, 5h  |   33 Proposals
We will give you login access to our customer portal. We require you to contact a large number of people and companies and ask them a series of questions we give you. You will screen candidates and then let us know what ones are suitable for our requirements. You must be ready to start immediately and work many hours straight.
Category: Customer Service       

k****ons
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| k****ons
|    United States
Hourly Rate: Not Sure   |  Duration: 7-9 months  |  Posted: Mar 29, 2015  |  Ends: 5d, 20h  |   23 Proposals
This isn?t a position for an entry level Customer Support agent, it?s for demanding and varied VA work. Your background will be in Customer Support, preferably eBay, but a proven track record and ability are more important. 1. You must be able to write English fluently (Customer Interaction) 2. You must be able to speak English to conversational level 3. Have proven experience with email Customer Support, preferably eBay 4. Have a Perfect Track Record on oDesk 5. Be able to work from 04:00 ? 13:00 UK time Monday to Friday. Having the ability to work independently and follow clear instructions about our CS policy is a must. We are rated by our customers to give the best overall buying experience in our category. We are rated 1st place in a competitive marketplace! A huge part of being the best is offering responsive customer support. It?s been developed from answering thousands of previous questions, which has resulted in a CS support system that now has 100?s of stock replies to m...
Category: Customer Service       
Preferred Location: Western Europe, Eastern Asia

A****y21
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| A****y21
|    United Kingdom
Hourly Rate: $20 - $30 / hr   |  Duration: 7-9 months  |  Posted: Mar 28, 2015  |  Ends: 13d, 6h  |   17 Proposals
Job Summary: Respond to inquiries from Customers and provide accurate, efficient, and courteous service. Essential Functions: Respond to incoming calls from members of the company and the customers Achieve individual performance goals as it relates to call center objectives Engage and collaborate with other departments as applicable Responds to internal and external customers in a timely and accurate manner, treating them with respect and courtesy Records and maintains complete and accurate documentation of all activity performed on appropriate medium. Provides excellent customer service by answering product-related questions and helping customers locate store merchandise May perform the duties of Customer Service Assistant as needed Knowledge, Skills, and Abilities: High School Diploma or equivalent Excellent oral and written communication skills Skill in operating a computer Planning and Organizing Skills Must be 18 years of age
Category: Customer Service       
Preferred Location: United States

l****932
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| l****932
|    United States
Hourly Rate: $20 - $30 / hr   |  Duration: 7-9 months  |  Posted: Mar 28, 2015  |  Ends: 13d, 5h  |   10 Proposals
Summary: Performs all administrative tasks to support business operations in the area of general administration, accounts receivables, accounts payable and customer service by performing the following duties. General Duties: Responds to routine inquiries for information. Maintains and updates office records as needed. Responds to inquiries and interprets rules, regulations, policies, and procedures. Receives, sorts, and distributes incoming Service mail and prepares and/or processes outgoing mail Ensures proper system entry for documenting accounts receivable and accounts payable information. Organizes and maintains file systems, files correspondence, and other records. Routinely maintains filing, record-keeping, and records management systems. Assists personnel with record verification as requested Compiles and enters data for charts, graphs, databased, summaries, or reports as required. Perform other related duties as assigned. Requirements: High school diploma or equivalent; Go...
Category: Office Management       
Skills: Administrative Support, Data Entry       
Preferred Location: United States

l****932
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| l****932
|    United States
Fixed Price: Less than $500   |  Posted: Mar 28, 2015  |  Ends: 13d, 0h  |   11 Proposals
Hi. We are looking for a Philippines worker to answer phone calls for our US ecommerce website. We don't want india, only a Filipino. Must have very good english and answer phone calls in USA time from 9am-5pm Monday-Friday, and 5 hours saturday 11am-4pm. I will train and teach you everything you need to know. Responsibilities include: answering questions over the phone, calling back customers if they leave a message, giving order updates to customers over the phone, email questions, live chat operator for a few hours. You must be able to work from home and be available whenever i need you. I don't want a call center as it doesn't work very well with our business. I need a single dedicated person. s.
Category: Customer Service       

n****ace
 [?]
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| n****ace
|    Ireland
Hourly Rate: Less than $10 / hr   |  Duration: Not Sure  |  Posted: Mar 28, 2015  |  Ends: 87d, 23h  |   11 Proposals
Our company is called Detroit Bikes. We are the only company to mass produce bicycles in the USA. Please take a look at our website   [obscured]   We are looking for sales representatives to reach out to potential dealers, bike shops. Bike shops are super easy to talk to, some of the friendliest and easiest people to talk to. You do not need to have sale experience, and this is not a high-pressure sales job. Simply tell the store our story and talk about our product, and see if they are interested in becoming a dealer. There will be a small hourly wage and bonuses for selling bikes!
Category: Customer Service       
Skills: Outbound Sales       
Preferred Location: United States

k****llc
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| k****llc
|    United States
Hourly Rate: Less than $10 / hr   |  Duration: Not Sure  |  Posted: Mar 28, 2015  |  Ends: 12d, 23h  |   22 Proposals
Need Fluent, English Speaking call center and customer representatives. Job will be for a variety of companies that specialize in mostly real estate and finance. Must have prior knowledge of finance industry.
Category: Customer Service       

J****384
 [?]
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| J****384
|    United States
Hourly Rate: Less than $10 / hr   |  Duration: 7-9 months  |  Posted: Mar 28, 2015  |  Ends: 23d, 20h  |   5 Proposals
Are you passionate about sales? Do you strive in making the customers your number 1 priority? Then we have an opening for you. We are in need of 10 Sales/Customer service agents who are passionate and dedicated in offer the best client experience to our current and future customers. We are a television Company in full expansion and we are looking to recruit the Best there is. Your tasks would be as follows: Offer Excellent Customer Service Billing Sales Here is what we offer. Complete paid training Full-time work ( 40 hours a week) On going support from our team leaders Work Schedules: Monday to Friday 9:00AM-5:00PM Eastern Time Monday to Friday 2:00PM-10:00PM Eastern Time We are also open Saturdays & Sundays *** please note,to qualify for an interview you will need a download minimum speed of 7 Mbps*** Salary Offered: Bilingual(French& English) agents will be paid $5/hour USD English agents will be paid $4/hour USD
Category: Customer Service       
Skills: Customer Service, Sales, Technical Support       

Z****inc
 [?]
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| Z****inc
|    Canada
Hourly Rate: $20 - $30 / hr   |  Duration: 7-9 months  |  Posted: Mar 28, 2015  |  Ends: 12d, 12h  |   20 Proposals
Need a VA who can help with providing customer service. - Must have experience with infusionsoft (placing orders, managing contact records etc). - Pleasant personality. - Good work ethics and integrity. My business is growing and you will have the opportunity to grow both financially as well as personally. Take a look at my website:   [obscured]  
Category: Customer Service       
Preferred Location: North America, Western Europe, Central & South America, Australia/Oceania

s****108
 [?]
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| s****108
|    United States
Hourly Rate: $10 - $15 / hr   |  Duration: Not Sure  |  Posted: Mar 27, 2015  |  Ends: 12d, 5h  |   2 Proposals
The Influential Network is one of the largest Twitter and Instagram Networks in the world. We have a proprietary platform with all the top social media influencers, representing 300 Million+ followers. We do campaigns for Fortune 500 companies that reach hundreds of millions of people, and organically start worldwide trending topics. The Influential Network is currently looking for an energetic office assistant to aid our office in being the best it can be! Duties would include keeping the office looking spic and span, greeting clients and assisting our team when necessary, keeping the office stocked with supplies, preparing for office shindigs, and filling in wherever needed. The Office Assistant is the glue for our office so it is imperative that our candidates are reliable and trustworthy. Requirements: High school diploma Able to work well in a team environment Excellent computer skills Reliable transportation/Drivers license Great attitude Takes direction well Self starter ...
Category: Office Management       
Skills: Administrative Support       

J****ive
 [?]
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| J****ive
|    Hong Kong SAR, PRC
Hourly Rate: Less than $10 / hr   |  Duration: 4-6 months  |  Posted: Mar 27, 2015  |  Ends: 22d, 23h  |   10 Proposals
A fine job for customer service just need those guys who have experience in calling plus bpo background.
Category: Customer Service       

s****ain
 [?]
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| s****ain
|    India
Hourly Rate: $10 - $15 / hr   |  Duration: Not Sure  |  Posted: Mar 27, 2015  |  Ends: 11d, 22h  |   23 Proposals
Will input patient information into software that allows therapists to access patient information online and document treatments performed. Also will be required to choose therapist to treat patient based on geographical location. Will contact therapist and provide location of patient and set up for electronic documentation once therapist accepts the patient. Staffing company for Homehealth physical, occupational and speech therapist
Category: Customer Service       
Skills: Customer Service, Email Handling, Helpdesk       

B****npt
 [?]
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| B****npt
|    United States
Hourly Rate: Less than $10 / hr   |  Duration: 7-9 months  |  Posted: Mar 27, 2015  |  Ends: 11d, 14h  |   20 Proposals
Hello, I am looking for a virtual assistant who can handle calls on behalf of my client in the United States. You must have English as your first language. I will provide a skype phone number that you will use to communicate with our customers. You will be trained on everything you need to know about the company and its operations You must have good communication skills and quick learner. Regards, James
Category: Customer Service       

j****itu
 [?]
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| j****itu
|    Kenya
Fixed Price: Less than $500   |  Posted: Mar 27, 2015  |  Ends: 11d, 12h  |   32 Proposals
Hey there, I need an expert in excel that can help me build multiple workbooks on excel. The sheets are going to be used for order tracking, sales, production schedules and payments.
Category: Office Management       
Skills: Administrative Support, Microsoft Excel       

S****CGZ
 [?]
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| S****CGZ
|    Hong Kong SAR, PRC
Hourly Rate: Not Sure   |  Duration: Not Sure  |  Posted: Mar 27, 2015  |  Ends: 11d, 11h  |   53 Proposals
Need help with responding to Amazon customer emails. Our company products are sold through Amazon and we get around 5-10 emails each day. It is expected to increase to around 20 emails/day. So need help in responding that as well as proactively reaching out to customers for feedback. Finally at some point, will need someone who can make phone calls to the customers to follow up on any issues and asking them for feedback.
Category: Customer Service       

K****naa
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| K****naa
|    United States
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