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Fixed Price: Less than $500   |  Posted: 48 minutes ago  |  Ends: 14d, 23h  |   2 Proposals
We're looking for a Customer Service Agent. We are a US company and are looking for a call center that can help us take all our incoming calls and also help customer with any issues they have. Including helping customer place order, track orders, and any customer questions. A capable, enthusiastic, organized pro who can manage multiple projects and is both friendly and professional. Strong communications skills, FLUENT English and attention to detail is a must. Your qualifications: - Previous experience as an administrative assistant preferred - Broadband Internet connection - Strong understanding of Internet and online communication tools (Skype, VOIP etc) - Ability to multitask and take on multiple projects - Ability to meet deadlines - Strong communications skills, FLUENT English and attention to detail a must - Help us post on all our Social Media sites on a daily basis. Require to post 5 posting to each location such as facebook, blog, blogspot, and wordpress. We need to ha...
Category: Customer Service       

p****lus
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| p****lus
|    United States
Hourly Rate: Less than $10 / hr   |  Duration: Not Sure  |  Posted: 1h, 35m ago  |  Ends: 14d, 22h  |   6 Proposals
Typist needed to transcribe audio recordings (.m4a) totaling 5-7 hours. The recordings are conversations in English and should be transcribed as-is. Simple proof-reading is sufficient. Typist must understand American dialect. The recordings should be transcribed into Microsoft Word.
Category: Transcription       
Skills: Typing, Transcription       

C****lty
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| C****lty
|    United States
Hourly Rate: $10 - $15 / hr   |  Duration: 1-2 weeks  |  Posted: 1h, 38m ago  |  Ends: 14d, 22h  |   0 Proposals
Requirements: Must be an English native speaker Have excellent communication skills; both verbal and written. Enjoy working with people and have an outgoing personality Must be detail oriented with the ability to multi-task in a fast-paced environment Must be proficient in basic computer knowledge. Prior work experience in the Marketing/PR/Sales preferred Experience in any CRM system is a huge PLUS. Responsibility: 1. Follow up sales leads by email and phone call. 2. Understand our company's services and be able to explain that to our customers. 3. Creating sales strategies by gathering market information, analyzing opportunities and documenting sales methodology; 4. Makes outbound calls to potential customers by telephone or e-mail to qualify leads to sell products and/or services in an effort to increase sales revenue. 5. Develops and executes sales plans to build and maintain customer relationships. 6. Emphasizes features, benefits and advantages of products and/or services,...
Category: Customer Service       
Preferred Location: North America

m****liu
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| m****liu
|    United States
Hourly Rate: $5 - $15 / hr   |  Duration: 7-9 months  |  Posted: 2h, 0m ago  |  Ends: 14d, 21h  |   4 Proposals
Hi, My name is Lin - Staff of Online Teacher Recruiting and Training Department at TOPICA NATIVE (native.topica.edu.vn). Recently, our company is recruiting 20 Online English teachers for TOPICA NATIVE - a 100% online conversational English program for adults. If you are interested in this job opportunity, please send me your email address and phone number for more information. We look forward to hearing from you soon. Best regards,
Category: Customer Service       
Skills: Teaching English       

T****_Hn
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| T****_Hn
|    Vietnam
Hourly Rate: $20 - $30 / hr   |  Duration: 7-9 months  |  Posted: 2h, 38m ago  |  Ends: 14d, 21h  |   4 Proposals
Basic Purpose: Handle all inbound customer contacts received by electronically and writing Troubleshoot inquiries. Follow-up with customers on issues that cannot be resolved immediately. Principal Duties: ? Handles all customer inquiries received by fax, or email. ? Document reporting or call history in required format and maintain complete and accurate records ? Report client concerns using established protocols ? Provides education and guidance to clients ? Understands the importance of Quality Service and how it is measured ? Escalates issues as appropriate using established protocols ? Leads by example in demonstrating "gold standards" behaviors ? Perform other duties as required to meet the customer requirements Qualifications: ? Demonstrated strong customer service and interpersonal communication skills. ? Demonstrated strong writing and composition skills. ? Strong organizational skills ? Demonstrated strong Problem Solving skills ? Demonstrated ability to foll...
Category: Customer Service       
Preferred Location: United States

e****931
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| e****931
|    United States
Hourly Rate: Less than $10 / hr   |  Duration: 1-2 weeks  |  Posted: 5h, 14m ago  |  Ends: 14d, 18h  |   15 Proposals
The transcription is in English. This project will be approximately 20 hrs of transcription. I require that each hour of audio take no longer than 2 hours of transcription. The subject is in plain English and is based on Christian spirituality in everyday life.
Category: Transcription       

f****dge
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| f****dge
|    United States
Hourly Rate: Not Sure   |  Duration: 7-9 months  |  Posted: 5h, 39m ago  |  Ends: 29d, 18h  |   2 Proposals
I run a company specialized in transcription and captioning services and I have new projects coming in daily. I'm looking for EXPERIENCED transcribers to join my team and start working immediately. Please ONLY apply if: a) you're a NATIVE English speaker, or your English level is so high that you're able to offer an accuracy level on your work of at least 95-97%; b) transcribing is your full-time job. You can of course be involved in other freelancing projects on the side, but you have to be specialized in offering transcription services. I will be able to tell immediately if that's the case or not, so please only apply if you're serious about taking on transcription projects and completing them in the allotted time frame. If this isn't you, don't apply, it's as simple as that. I only want to work with experienced transcribers ready to take on ongoing and constant work; c) you have to be available daily. Meaning, if you take on one of my projects, I need to be able to contact you ...
Category: Transcription       
Skills: Typing, Transcription, English       

b****ons
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| b****ons
|    Romania
Fixed Price: Less than $500   |  Posted: 6h, 12m ago  |  Ends: 14d, 17h  |   1 Proposal
I need the attached two files from Camtasia transcribed by close of day tomorrow, 7/8/15. I'd like the file transcribed in Word doc so that i can easily make red-lines to it. Thank you.
Category: Transcription       
Preferred Location: United States

r****ill
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| r****ill
|    United States
Hourly Rate: $7.25 - $10 / hr   |  Duration: Not Sure  |  Posted: 8h, 8m ago  |  Ends: 14d, 15h  |   9 Proposals
We are looking for someone who is a skilled customer service specialist for a social e-commerce platform. During working hours customer service representatives will be fielding questions from customers through an instant messaging portal. When there are no customers to provide support to, customer service specialists will help administrators upload products to the website. Specialists with skills of photoshop are preferred. Customer service representatives will be working a maximum of 15 hours a week. Thank you very much!
Category: Customer Service       

H****808
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| H****808
|    United States
Fixed Price: $100 or less   |  Posted: 13h, 21m ago  |  Ends: 10h, 38m  |   21 Proposals
I have 8 mp3 files (285 minutes ? 4.75h) from interviews that need to be transcribed verbatim. The topic of the interviews is business management in the food sector therefore some technical terms may be used. The interviews should be transcribed verbatim into a word document with normal default text used throughout. Type the name of the speaker (Speaker A, Speaker B) and what they say on separate lines, pressing [Return] after each. The name of the speakers should be consistent and contain no punctuation. Example: Speaker A Did you encounter any problem? Speaker B I thought the negotiation took a long time but we it was worth it in the end. Speaker A Could you give an example of successful negotiation you had? All transcriptions are subject to confidentiality and non-disclosure agreement. Future Work: I have a lot of future interviews that will need to be transcribed, so there is an opportunity for future work. I expect this job to be completed with full revisions within 7 days o...
Category: Transcription       
Skills: Transcription       

k****iks
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| k****iks
|    United Kingdom
Hourly Rate: $15 - $20 / hr   |  Duration: Not Sure  |  Posted: 13h, 33m ago  |  Ends: 14d, 10h  |   6 Proposals
Very simple - it's just english to french translations of ingredient listings of various skincare products.
Category: Transcription       
Skills: Transcription, Technical Support       

c****918
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| c****918
|    United States
Fixed Price: $50 - $100   |  Posted: 14h, 31m ago  |  Ends: 14d, 9h  |   25 Proposals
I have 29 two to eight minute videos that I need transcribed for YouTube purposes. It would be helpful to have someone skilled in formatting scripts per YouTube guidelines, although this is not a requirement.
Category: Transcription       
Skills: Typing, Transcription       

t****tia
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| t****tia
|    United States
Hourly Rate: $20 - $30 / hr   |  Duration: 1-3 months  |  Posted: 18h, 47m ago  |  Ends: 14d, 5h  |   1 Proposal
We deliver unique solutions that bring value to its customers and partners and which help make life easier, more productive, and more enjoyable. We are seeking a competent person to fit in the position available. Interested candidates may apply after endorsement of the position applied for. Job Duties & Responsibilities : - Create and study profile patterns - Transcribe, review and interpret all lease data before entry into the database. - Update and correct any and all inaccuracies in the database. Updated: Tuesday 7th of July, 2015. Only residents in the United States of America are to apply.
Category: Customer Service       
Preferred Location: North America, Central & South America

W****thA
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| W****thA
|    United States
Hourly Rate: Not Sure   |  Duration: Not Sure  |  Posted: 18h, 50m ago  |  Ends: 30d, 5h  |   29 Proposals
Hello! We're a young and fast growing e-commerce business and we're searching for a customer support agent. We're ideally looking for someone with experience in online customer support for an e-commerce company (preferably fashion/footwear)/ Your responsibilities include: - Responding to customer inquiries via email (through enchant) in an effective manner - Evaluating, trouble-shooting and following up on customer issues You must have: - some experience - exceptional written English and knowledge of the language - an interest in fashion/lifestyle - an understanding of online technologies - a fast internet connection - an ability to work between 9am and 7pm UK time in 2 hour slots. - willing to work up to 4hrs at the weekend - Skype, and be available regularly to chat via the program You will ideally: - be a UK/US resident - have excellent feedback on elance - have knowledge of enchant/shopify NO AGENCIES PLEASE We are looking for someone to become a long term member of th...
Category: Customer Service       

h****orc
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| h****orc
|    United Kingdom
Hourly Rate: Less than $10 / hr   |  Duration: Not Sure  |  Posted: 22h, 55m ago  |  Ends: 14d, 1h  |   2 Proposals
Computer repair , support , Hardware and software installations , Active Directory, etc Job Description: We're looking for a Customer Service Agent. Your responsibilities: - Respond to customer inquiries via chat, email and telephone in an efficient and effective manner - Evaluate, trouble-shoot and follow-up on customer issues - Maintain regular and consistent attendance and punctuality Your qualifications: - A complete Elance profile - References or an established reputation on Elance preferred
Category: Customer Service       

j****iru
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| j****iru
|    India
Fixed Price: Not Sure   |  Posted: Jul 06, 2015  |  Ends: 1d, 20h  |   7 Proposals
I am looking for an experienced transcriptionist who can transcribe a 30 minute long business interview. There are only two people talking and the quality is very good. In order to apply for this job post, please, transcribe the sample attached so I can hire the right candidate.
Category: Transcription       
Skills: Typing, Data Entry, Transcription       

R****ort
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| R****ort
|    Australia
Fixed Price: Less than $500   |  Posted: Jul 06, 2015  |  Ends: 13d, 19h  |   45 Proposals
Watch a video that is about an hour long and transcribe every word into a text document. Transcribed words must be accurate!
Category: Transcription       
Skills: Typing, Transcription       

L****len
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| L****len
|    United States
Fixed Price: Not Sure   |  Posted: Jul 06, 2015  |  Ends: 13d, 18h  |   44 Proposals
Our business is growing fast and we cannot keep up with email inquiries as a small team. We are looking for several email responders to answer emails accurately, with detail-orientation, with good judgment, with excellent English, and within the hour. We are looking for people who are reliably and consistently available to answer during 8am to 11pm PST, 7 days a week.
Category: Customer Service       
Skills: Customer Service, Email Handling       

b****s08
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| b****s08
|    United States
Hourly Rate: $15 - $20 / hr   |  Duration: Not Sure  |  Posted: Jul 06, 2015  |  Ends: 28d, 15h  |   0 Proposals
Do you love food? Think technology is the bee's knees? Have the uncanny range to make kids laugh and grandmas smile? Then you may be just who we're looking for! OrderUp is an online food ordering platform that allows people to discover restaurants in their hometown and then order online directly from orderup.com. Now we're taking the next step by bringing the most complete food delivery experience to hometowns, nationwide -- and want you to be a part of it! As a driver partner with OrderUp in Cincinnati, you'll be responsible for delivering Cincinnati's best eats directly to the doorsteps of your neighbors, friends, and fellow community members. YOU'LL ALSO BE ABLE TO: ? Make up to $30 an hour ? Set your own hours ? Keep 100% of your tips ? Receive weekly payments ? Meet wickedly cool people A FEW REQUIREMENTS: ? Own a reliable vehicle (car, truck, or SUV) ? Have auto insurance ? Be 18 years of age or older ? Have a valid driver's license ? Possess a clean driving record ? Aspire ...
Category: Customer Service       
Preferred Location: United States

O****ery
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| O****ery
|    United States
Hourly Rate: Not Sure   |  Duration: Not Sure  |  Posted: Jul 06, 2015  |  Ends: 13d, 15h  |   32 Proposals
We are looking for someone to transcribe semi-structured interviews verbatim. Roughly 2 hours a week for 3-4 months. Starting next week (7/13).
Category: Transcription       
Skills: Transcription       

E****NSC
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| E****NSC
|    United States
Hourly Rate: $10 - $15 / hr   |  Duration: Not Sure  |  Posted: Jul 06, 2015  |  Ends: 13d, 14h  |   24 Proposals
This is a position for a Virtual Receptionist answering incoming calls live using an online script and form. Script must be followed exactly. Must be on call ready to answer incoming calls during the shift. This position will be taking incoming calls to ask callers questions from an online web form/script platform and entering callers answers in the same platform. Training will include text based script and audio recordings of previous calls to emulate. Job Description: -Take incoming calls (script); -Make follow up calls (script); -Make outbound calls; -Schedule appointments; -Report/track time on phone; -Have Ring Central Application open in desktop for entire assigned shift and answer any incoming calls (calls will be recorded for quality and training purposes); -Must be on call ready to answer incoming calls during shift 1: 8:00am - 5:00pm (CST); -Must Speak English Clearly; -Reliable computer with reliable connection; -Someone who enjoys talking to callers; -Silent environment; -...
Category: Customer Service       

a****inc
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| a****inc
|    United States
Hourly Rate: $10 - $15 / hr   |  Duration: 7-9 months  |  Posted: Jul 06, 2015  |  Ends: 88d, 13h  |   0 Proposals
Support for our customers by phone and distant servicing software. Conditions for this job: * Office or quiet room with Internet binding and phone binding * Perfekt German pronunciation * Good knowledge and computer experience
Category: Customer Service       

m****999
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| m****999
|    Germany
Hourly Rate: Less than $10 / hr   |  Duration: Not Sure  |  Posted: Jul 06, 2015  |  Ends: 13d, 13h  |   33 Proposals
We are a food start-up who is looking to revolutionize the landscape of local produce delivery directly from farms. We are currently in pilot phase with a growing customer base that we need help assisting. Your job will consist of: 1. Replying to emails from customer in a timely manner 2. Watching videos of customer shopping and proactively flag issues 3. Tracking user shopping and following up with users 4. Writing a Customer Service manual as you progress in your training. Job Description: We're looking for a Customer Service Agent. Your responsibilities: - Respond to customer inquiries via chat, email and telephone in an efficient and effective manner - Evaluate, trouble-shoot and follow-up on customer issues - Able to handle "on demand" hours based on flood of customer queries Your qualifications: - Familiar with tools usually deployed in customer service, Groove (  [obscured]  /) experience preferred. - Previous customer service experience, preferab...
Category: Customer Service       

s****iku
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| s****iku
|    United States
Hourly Rate: Less than $10 / hr   |  Duration: 1-2 weeks  |  Posted: Jul 06, 2015  |  Ends: 13d, 12h  |   14 Proposals
If you excel in providing exceptional customer service and are eager to learn, we have an opportunity for you! Whether you are looking for part-time or full-time work that fits around your schedule this summer, have been looking for a customer service focused sales position that you can feel good about, or just need to make some extra money. We have part-time and some full-time customer service focused sales positions available in both temporary and permanent capacities. No previous work experience is needed - our training program is so effective that anyone who wants to be successful with us can be.
Category: Customer Service       
Skills: Administrative Support, Email Handling       

r****ork
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| r****ork
|    Jamaica
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