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Posted: Within 7 days
Hourly Rate: Not Sure   |  Duration: Not Sure  |  Posted: 14h, 4m ago  |  Ends: 14d, 8h  |   0 Proposals
Home maintenance business is looking to add a super star customer service person to the team around March 23, 2015. The position allows for the ability to work remotely. Candidate should be located in the North Indianapolis area. Once training is complete, candidate will be able to work remotely except for scheduled face to face weekly meetings. Our business is based on super fast customer response, excellent customer service, and attention to detail. Candidates must possess strong customer service skills and must be able to work between the hours of 8am ? 5pm Monday-Friday. Except for January and February of each year, candidates should expect between 5-8 hours daily and an occasional Saturday may be required up to 2-3 times during the year. January and February are seasonally slow times for the business and may not require help. Candidate should be able to commit and excel at the following: ? Be available to work up to 8 hours Monday-Friday beginning at 8am-5pm. ? Answer all ...
Category: Customer Service       
Preferred Location: United States

d****dca
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| d****dca
|    United States
Hourly Rate: Less than $10 / hr   |  Duration: 1-3 months  |  Posted: 14h, 45m ago  |  Ends: 89d, 8h  |   9 Proposals
I would like to have someone help me 2 days a week. They should have technical skills but not too technical. Must be able to speak native English clearly. The role will be answering phone calls or emails that my clients need assistance with. My clients work in medical offices so any prior knowledge or experience will be a big plus. Hand holding is a key part of this role. Some clients are not technical but you will have 100% remote access. Not required but helps: - Microsoft Server knowledge - Microsoft Office knowledge - Good Google searching skills! - any certifications Job Description: We're looking for a Customer Service Agent. Your responsibilities: - Respond to customer inquiries via chat, email and telephone in an efficient and effective manner - Evaluate, trouble-shoot and follow-up on customer issues - Maintain regular and consistent attendance and punctuality Your qualifications: - A complete Elance profile - References or an established reputation on Elance preferre...
Category: Customer Service       
Preferred Location: North America, Western Europe, Eastern Europe, Eastern Asia, Middle East & Central Asia, Central & South America, Africa, Australia/Oceania

e****erg
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| e****erg *
|    United States
Hourly Rate: $10 - $15 / hr   |  Duration: 7-9 months  |  Posted: 14h, 56m ago  |  Ends: 14d, 8h  |   39 Proposals
We are looking for two mature persons to work on our Level 1 support help desk. Tasks will include system administration of an enterprise application, processing support cases that arrive via email, solving problems and engaging processes. The team is involved in tasks like creating user accounts, allocating vehicles to departments on a large fleet, resolving password issues, helping users to understand reports, However there will also be a need to assist the National Operations Manager to complete tasks that are assigned on an as needed basis. This might involve, for example, researching some vehicles that are not reporting, or arranging the installation of GPS tracking units into vehicles via one of our approved installers. The role will be varied as the load moves between our main operational activities, however it will always be around processes and solving problems. You will need to have an understanding of how GPS tracking systems work or at least a strong understanding of co...
Category: Customer Service       
Preferred Location: Philippines

g****max
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| g****max
|    Australia
Hourly Rate: Not Sure   |  Duration: Not Sure  |  Posted: 15h, 9m ago  |  Ends: 14d, 7h  |   1 Proposal
I'm using Zoho for my CRM and I don't know where to begin. I have just uploaded a set of contacts, but I need to be able to use the data that's in there. Thanks,
Category: Customer Service       
Skills: Administrative Support, CRM, Zoho CRM       

j****iec
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| j****iec
|    United States
Hourly Rate: $10 - $15 / hr   |  Duration: Not Sure  |  Posted: 19h, 18m ago  |  Ends: 14d, 3h  |   7 Proposals
Looking for a qualified individual who has marketing/ people skills for a high end hair salon. This individual will be responsible for answering the phones, booking appointments, greating and assisting clients, retail and of course marketing the salon. The salon is located in Saratoga California.
Category: Customer Service       

o****kar
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| o****kar
|    United States
Hourly Rate: Less than $10 / hr   |  Duration: 7-9 months  |  Posted: 19h, 47m ago  |  Ends: 14d, 3h  |   17 Proposals
Hello, We are looking for a great customer support specialist (client management specialist) to take on a challenging and loaded job. This position is going to start off as a part time (20 hours per week) probation (paid) for one month. We will offer you the full time position once you complete the probation. JOB ROLE: - Take incoming calls and chat - Manage projects - Deal with customer's issues - Loaded work - Assist the CEO SKILLS: - Must speak English well - Must be tech savvy - Must be able to type fast and multi-task. - Must know google docs and Skype. SCHEDULE: During probation: 10 am to 2 pm US CST Once you go full time: 9 am to 6 pm US CST with one hour break Monday to Friday LEGAL REQUIREMENTS AND POLICIES: We are offering a long term (you can be on this for years), stable and well paid job. In return, we ask for the following: - You to sign a monthly agreement with our attorney - You to provide a valid ID of yourself - We will also ask you to hand over credenti...
Category: Customer Service       

i****llc
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| i****llc
|    United States
Fixed Price: $1,000 - $5,000   |  Posted: 23h, 22m ago  |  Ends: 28d, 23h  |   2 Proposals
Hospitality Internship (Shanghai, China) I represent a staffing company that works to supply hotels in China with English speakers to cater to their foreign customers. This job will include providing costumer service as a Customer Ambassador for Radisson or Howard Johnson Hotels in Shanghai. In China, these are luxury brand hotels and require a high level of customer service necessitating native English speakers. Requirements: Fluent in English, no Chinese language skills necessary Six or twelve month employment, with possible future employment Room and board at luxury hotel in downtown Shanghai Free meals $250/month stipend
Category: Customer Service       
Preferred Location: North America, Western Europe, Eastern Europe, Middle East & Central Asia, Central & South America, Australia/Oceania

H****Xia
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| H****Xia
|    United States
Hourly Rate: Less than $10 / hr   |  Duration: Not Sure  |  Posted: Mar 04, 2015  |  Ends: 13d, 22h  |   3 Proposals
WESTERN EUROPE/ US/ CANADA ONLY If you have a good PC or laptop with a 2Ghz processor with 4 GB of memory with a decent broadband connection and you are able to work 20 -40 hours a week including weekends and holidays this may be the job for you. A great opportunity exists for articulate, intelligent people that are looking for a flexible home based opportunity to join a growing team of like-minded professional virtual receptionists. Your job will be to answer calls on behalf of a wide selection of businesses, take messages, handle issues and in some cases resolve problems. We are a growing business and are looking for people with experience in all areas of business including blogging, sales, marketing. Although you will be working from home you will be in constant contact with our growing network of people just like you; so you are never alone and always in good company! You must have fluent English verbal and written skills. You can test the speed of you internet connection at...
Category: Customer Service       
Preferred Location: North America, Western Europe

n****ngo
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| n****ngo
|    United Kingdom
Hourly Rate: Not Sure   |  Duration: Not Sure  |  Posted: Mar 04, 2015  |  Ends: 13d, 21h  |   28 Proposals
Are you an expert at word processing using MSWord? This work involves occasional requests to reformat and update manuals and other materials. Must be proficient with MSWord functionality. We will ask you to sign a confidentiality agreement. When you reply, please: 1. Tell us the version(s) of MSWord you have on your computer(s). 2. Tell us your hourly fee range. 3. Attach a two-page example of your own word processing which includes at least 15 of the features listed in section 4 below. 4. Give yourself a proficiency score from 1 (low) to 10 (high) for doing each of the following: margins line spacing (not just single spacing) multiple font styles indents tabs bullets headers and footers (odd + even pages) page number formatting section breaks charts graphics insertion drawing object grouping text wrapping text direction converting to PDF creating document style templates ...
Category: Word Processing       

T****ill
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| T****ill
|    Canada
Hourly Rate: Not Sure   |  Duration: Not Sure  |  Posted: Mar 04, 2015  |  Ends: 13d, 20h  |   0 Proposals
I am looking for an assistant who can support in the following subjects: - Respond to calls from consumers and provide product consult - Web site translation dutch to french - Marketing activities such as content marketing
Category: Customer Service       
Preferred Location: Belgium

s****den
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| s****den
|    Netherlands
Hourly Rate: $15 - $20 / hr   |  Duration: Not Sure  |  Posted: Mar 04, 2015  |  Ends: 13d, 15h  |   29 Proposals
Customer Service Representative Job Responsibilities: Serves customers by providing product and service information; resolving product and service problems. Customer Service Representative Job Duties: Attracts potential customers by answering product and service questions; suggesting information about other products and services.Opens customer accounts by recording account information.Maintains customer records by updating account information.Resolves product or service problems by clarifying the customer's complaint; determining the cause of the problem; selecting and explaining the best solution to solve the problem; expediting correction or adjustment; following up to ensure resolution.Maintains financial accounts by processing customer adjustments.Recommends potential products or services to management by collecting customer information and analyzing customer needs.Prepares product or service reports by collecting and analyzing customer information.Contributes to team effort by ...
Category: Customer Service       

r****978
 [?]
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| r****978
|    United States
Hourly Rate: Not Sure   |  Duration: 7-9 months  |  Posted: Mar 04, 2015  |  Ends: 28d, 14h  |   6 Proposals
You should be very proficient in Customer Support and Virtual Assistance. Should have a pleasant personality and good communication skills. You should be able to learn things quickly and adapt to a challenging work environment. Job Description: We're looking for Customer Service Professionals. Agencies, please do not apply for this, we are looking for Individual providers only. PLEASE READ BEFORE YOU APPLY We are Aish E Technologies, a Customer Support startup firm based in Kolkata. We are expanding and want experienced Customer Support professional to work with us. You can choose to work remotely or we may call you to our office to work. We will only work with professionals from Kolkata, India. Your responsibilities: - Respond to customer inquiries via chat, email and telephone in an efficient and effective manner - Evaluate, trouble-shoot and follow-up on customer issues - Maintain regular and consistent attendance and punctuality - Other Virtual Assistance responsibilites as...
Category: Customer Service       
Preferred Location: India

a****ani
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| a****ani *
|    India
Hourly Rate: Less than $10 / hr   |  Duration: 1-3 months  |  Posted: Mar 04, 2015  |  Ends: 13d, 13h  |   1 Proposal
We need Hebrew Speaking person as trainer and Data entry person. Task is for approx 5-10 hrs a week and for 2 months / 8 weeks You should be confortable in Hebrew Langugage -- Reading, Writing, and speaking. we will talk over skype , webex . Task is simple but need decipline in timings working with us. Kindly bid hourly.
Category: Word Processing       

g****oud
 [?]
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| g****oud
|    United States
Fixed Price: About $20   |  Posted: Mar 03, 2015  |  Ends: 13d, 10h  |   57 Proposals
Retype 25 pages of pdf file in MS word doc. These are economic notes to be typed. Candidate has to be fast in typing and know how to use MS word drawing tools to draw diagrams. If any OCR software is used to convert the documents, corrections to spelling errors have to be made to make it look the same as the actual document. To be completed with 2 days
Category: Word Processing       

J****ngH
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| J****ngH
|    Singapore
Hourly Rate: Not Sure   |  Duration: Not Sure  |  Posted: Mar 03, 2015  |  Ends: 10h, 55m  |   30 Proposals
We are a partner of a software company and they have provided 20 Word templates (delivery tool kit) with their logo and company name - but with inconsistent formatting. We are looking for an Microsoft Word expert who can take the 20 documents and provide the following output 1. Setup a STANDARD page layout, header and footer. 2. Add our company logo as per specs in header 3. Format the content (tables and spacing) 4. Replace partner name with our company 5. Add page # and footer information All 20 documents should look consistent and professional looking - attention to details is a must. Adding documents for folks who prefer to provide a sample output before award 1.Conversion Specs 2. Document Template (Final Output Outline) 3. Document that needs to be converted. Looking to hire ASAP.
Category: Word Processing       

a****jay
 [?]
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| a****jay
|    United States
Hourly Rate: $3 - $15 / hr   |  Duration: Not Sure  |  Posted: Mar 03, 2015  |  Ends: 13d, 7h  |   19 Proposals
I'm looking for a virtual administrative assistant or secretary. I need someone to type up correspondances to my customers. Must have excellent command of American English and business letter writing protocols. Letters should have a firm but respectful tone. Expected turnaround time of 2-3 days. Job Description: Your responsibilities: - Use of Microsoft Word or Google Docs - Must be accessible, online and on Elance Work View during agreed-upon office hours Your qualifications: - Previous experience as an administrative assistant preferred - Broadband Internet connection - Strong understanding of Internet and online communication tools - Ability to meet deadlines - Strong communications skills and attention to detail a must - A complete Elance profile - References or an established reputation on Elance preferred
Category: Word Processing       
Skills: Microsoft Word, Adobe PDF, Google Docs       

d****lam
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| d****lam
|    United States
Hourly Rate: Not Sure   |  Duration: Not Sure  |  Posted: Mar 03, 2015  |  Ends: 13d, 7h  |   10 Proposals
This is a specialist job for someone who has an understanding of automation within word documents. We have 10 word documents and would like the following edits made to them: 1. The logo in the top right be deleted from every page and a picture box added so that a user can add their own logo 2. The SWMS No: in the header, once a user has typed in the number, this number should self populate onto all of the other pages in the word document 3. On page 3 where the states are shown (Victoria, New South Wales, Queensland etc) when a user clicks one of the boxes a pop up should show as per the attached PDF (see page 2 of the attached PDF) 4. All text should be showing and be editable (see page 8 of the attached word document as this is currently not editable) 5. The dates at the bottom of every page should be changed to March 2015 6. A user should be able to delete any row in the word document easily (currently you have to delete the text in each row) and the numbers in the left panel ...
Category: Word Processing       
Skills: Microsoft Word       

2****ive
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| 2****ive
|    Australia
Hourly Rate: Less than $10 / hr   |  Duration: Not Sure  |  Posted: Mar 03, 2015  |  Ends: 13d, 6h  |   31 Proposals
We are seeking an experienced individual for our Support Center. Duties will include the following: 1.) Put together list of businesses from categories provided onto Excel spreadsheet. 2.) Use corporate email system to send and receive promotional advertising materials. 3.) Log into website chat program to answer website visitors questions. You will need to have the following experience: 1.) Write as well as speak English fluently. 2.) Knowledge of creating as well as maintaining Excel spreadsheets. 3.) Prior live chat experience. 4.) Have Skype (provide Skype ID) for meetings and training. 5.) Accept short term hours and beginning hourly rate. This position will begin as part time (20 hours/week). The starting rate will be $4.00/hour. Please do not bid on this project if you are not willing to begin at the hourly rate noted. We look forward to interviewing with you soon.
Category: Customer Service       
Preferred Location: Philippines

c****dle
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| c****dle
|    United States
Hourly Rate: Less than $10 / hr   |  Duration: 1-2 weeks  |  Posted: Mar 03, 2015  |  Ends: 13d, 5h  |   5 Proposals
Ability to communicate with potential customers via live chat, email and phone. Languages a plus: English, German, Spanish or French Organizational skills a must. Desired: Comfort on phone sales. Ability to do some light sales as well as customer service. Direct customers to deposit page after registration. Encourage deposit. Job Description: We're looking for a Customer Service Agent. Your responsibilities: - Respond to customer inquiries via chat, email and telephone in an efficient and effective manner - Evaluate, trouble-shoot and follow-up on customer issues Desired: Comfort on phone sales. Ability to do some light sales as well as customer service. Direct customers to deposit page after registration. Encourage deposit. Your qualifications: - A complete Elance profile - References or an established reputation on Elance preferred
Category: Customer Service       

t****der
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| t****der
|    Israel
Hourly Rate: $20 - $30 / hr   |  Duration: 1-2 weeks  |  Posted: Mar 03, 2015  |  Ends: 13d, 4h  |   1 Proposal
Complex technical document (50 pages) needs retyping. Need on-site assistance with this effort at my home office in Plano, TX. Must be able/willing to drive to my office. Initial effort short duration (estimate less than 10 hours) but if it works out there is more where this came from.
Category: Word Processing       
Preferred Location: United States

t****udt
 [?]
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| t****udt
|    United States
Fixed Price: $30 - $50   |  Posted: Mar 03, 2015  |  Ends: 13d, 1h  |   20 Proposals
Seeking an assistant who is very detailed and can carry out work effectively. Will be given instructions on work needed to be done and time frame to complete. Must have access to reliable internet service as most communication will be done via email.
Category: Customer Service       

G****lMJ
 [?]
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| G****lMJ
|    United States
Hourly Rate: Not Sure   |  Duration: Not Sure  |  Posted: Mar 03, 2015  |  Ends: 13d, 0h  |   10 Proposals
Job Description Elance-oDesk connects businesses and talented independent professionals with unprecedented speed, ease and efficiency, through an online workplace where people love to work. Our Clients are small, medium, and large companies who want to hire and work with reliable, highly skilled knowledge workers. Our Freelancers are high-quality independent professionals (and teams) with skills in high demand who want to market and deliver their services online. We are searching for a customer-oriented individual to provide support to the most sensitive clients in our Client Support Group on the oDesk platform. RESPONSIBILITIES A Support Expert is responsible for creating customer delight through thoughtful, compassionate, and efficient communication. Specifically, the responsibilities of this role include: - Deliver high quality interactions with Clients over the phone and through email - Work cross-functionally to resolve Client issues - Address escalated Client issues - Meet...
Category: Customer Service       
Preferred Location: North America

E****nce
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| E****nce
|    United States
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